Is there a Steam Refund limit?

[Cyber2B]

I have refunded a few games because some were boring asf, and some were complete ♥♥♥♥.

But is there a steam refund limit? I never really cared untill now.

[Snapjak]

Sure though it's unknown so don't bother asking what it is.

[WolfEisberg]

If they determine you are abusing it, then they will stop giving you easy refunds.
They won't tell you what is considered as abusing it because that only makes it easier to actually abuse it.

[Seraphita]

There is no real "limit". Think of it like a cooldown. Steam is not a renting service so don't abuse the refund system or they'll lock you from refunding after some warnings. Just know that...

[Satoru]

Is there a limit? Yes there is

what is it? I cant tell you

The limit is based on a variety of factors. if a 'hard' limit was available it would be abused by users.

If you are close to abusing the refund policy, you will receive a notificaiton that you have been requesting too many refunds. Once you get that notification you are basically in deep water While you can still request refunds, its possible that doing so will trigger that you will no longer be eligible for refunds.

Refunds are not to be used for demos. Purchase games with care. And refund them only if necessary. Refunding games is at steam's discretion. And it can be revoked from you if they think you're abusing it.

[Cyber2B]

Originally posted by Eisberg:

If they determine you are abusing it, then they will stop giving you easy refunds.
They won't tell you what is considered as abusing it because that only makes it easier to actually abuse it.

By abusing it, I assume buying the same game and refunding it to avoid reaching the 2hour no refund mark.

[Seraphita]

No... By abusing it = buying lot of games and refunding them because you don't like them. If you treat the service like a demo system, you'll get warnings then you'll get locked from refunding.

[Glimmer]

Originally posted by TenzoG:

By abusing it, I assume buying the same game and refunding it to avoid reaching the 2hour no refund mark.

No, there's a frequency limit. The particulars are not known, but if you request lots of refunds eventually you'll get a warning.

The measure to prevent repeated refunds of the same game is that refunding does not reset/remove playtime. The rule is 120 minutes of total playtime, not 120 since you purchased it.

[Gilga ™ |Yonaguni|]

Originally posted by TenzoG:

Originally posted by Eisberg:

If they determine you are abusing it, then they will stop giving you easy refunds.
They won't tell you what is considered as abusing it because that only makes it easier to actually abuse it.

By abusing it, I assume buying the same game and refunding it to avoid reaching the 2hour no refund mark.

Or to refund a game just because its boring!

[PocketYoda]

You are suppose to refund over real issues like bugs and game play not working..

Refunding because its boring is not a valid reason.. I'm surprised you got away with so many refunds..

Originally posted by node357:

yes, there is a limit and I have reached it. do not listen to people who say steam refunds can be used as demos. the refund warning specifically notes that refunds should not be used as demos. request a demo from the publisher instead.

Is the limit permanent, because that might be an issue for Australian customers.. Not that most Aus customers would refund because its boring though...

We kinda know how refunds work, i guess other countries like US may not as its a relitively new concept..

[WolfEisberg]

Originally posted by DanteYoda:

You are suppose to refund over real issues like bugs and game play not working..

Refunding because its boring is not a valid reason.. I'm surprised you got away with so many refunds..

You are incorrect

Here is the first line of the refund policy:

You can request a refund for nearly any purchase on Steam—for any reason. Maybe your PC doesn't meet the hardware requirements; maybe you bought a game by mistake; maybe you played the title for an hour and just didn't like it.

https://store.steampowered.com/steam_refunds/

[PocketYoda]

Originally posted by Eisberg:

Originally posted by DanteYoda:

You are suppose to refund over real issues like bugs and game play not working..

Refunding because its boring is not a valid reason.. I'm surprised you got away with so many refunds..

You are incorrect

Here is the first line of the refund policy:

You can request a refund for nearly any purchase on Steam—for any reason. Maybe your PC doesn't meet the hardware requirements; maybe you bought a game by mistake; maybe you played the title for an hour and just didn't like it.

https://store.steampowered.com/steam_refunds/

Well if that is written there then its on Steam.. they are at fault and deserve everything they get there should not be a limit with stupidity written like that..

Thats basically saying "hey you can do what you like" but when you do you get blacklisted for it..

Very scammy.. but it is Steam/Valve..

That said in Aus you wouldn't get away with that here (bar a few stores) most refunds are only for defective or dangerous items.

[WolfEisberg]

Originally posted by DanteYoda:

Originally posted by Eisberg:

You are incorrect

Here is the first line of the refund policy:


https://store.steampowered.com/steam_refunds/

Well if that is written there then its on Steam.. they are at fault and deserve everything they get there should not be a limit with stupidity written like that..

Thats basically saying "hey you can do what you like" but when you do you get blacklisted for it..

Very scammy.. but it is Steam/Valve..

That said in Aus you wouldn't get away with that here (bar a few stores) most refunds are only for defective or dangerous items.

nah, there is a difference between using the refund system as a way to demo games a lot vs you buying a game that looked good, but after less than 2 hours you decided you didn't like it.

[PocketYoda]

Originally posted by Eisberg:

Originally posted by DanteYoda:

Well if that is written there then its on Steam.. they are at fault and deserve everything they get there should not be a limit with stupidity written like that..

Thats basically saying "hey you can do what you like" but when you do you get blacklisted for it..

Very scammy.. but it is Steam/Valve..

That said in Aus you wouldn't get away with that here (bar a few stores) most refunds are only for defective or dangerous items.

nah, there is a difference between using the refund system as a way to demo games vs you buying a game that looked good, but after less than 2 hours you decided you didn't like it.

What you linked there is basically saying use them for whatever reason you can think of.

[WolfEisberg]

Originally posted by DanteYoda:

Originally posted by Eisberg:

nah, there is a difference between using the refund system as a way to demo games vs you buying a game that looked good, but after less than 2 hours you decided you didn't like it.

What you linked there is basically saying use them for whatever reason you can think of.

Yes, you can use it for what ever reason you like, but there is still the abuse stipulation there. Occasionally using it as a way to demo games would be fine, using it to demo games a lot can easily be seen as abusing the system.

[ReBoot]

Its actually a good system as it runs in mutual goodwill. Valve bring to the table the goodwill to refund no questions asked while the customer is expected to bring the goodwill not to abuse the system. I honestly fail to see a problem here. Mutual goodwill is a fantastic fundament for all kinds of agreements.