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Deus Ex: Human Revolution forum ---> https://steamcommunity.com/app/28050/discussions/
TUG forum ---> https://steamcommunity.com/app/277930/discussions/
Support only assists with Valve made games. You would have to contact the developer, publisher or ask for help in the game hub.
ah I see , thats a shame, the makers of TUG are MIA, which basically from what you, means if indie devs leave their game entirely, then a user is stuck with a broken game or a humble pack that doesn't work?
what makes this worse is steam only gives refunds for 4 or less played years, up to a week
the return policy needs to extend a little more, especially for old games that were made before greenlight disapeared