hsf_ Oct 17, 2018 @ 8:40pm
Forgotten username and password.
Hi guys, I have a spare account, which I've not logged into since I can't even remember. I had this account due to having a bad PC at the time, which kept causing me to get matchmaking cooldowns on CSGO.
Anyway, I've not got a clue what the username and password is and I'm fairly sure I used a throw away e-mail address that again, I've completely forgotten.

Does anyone know if there is still a way for me get gain access to my other account, or is it lost forever?
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Showing 1-11 of 11 comments
Pastor⛧Biden Oct 17, 2018 @ 8:43pm 
Forever lost
hsf_ Oct 17, 2018 @ 8:44pm 
Originally posted by Pastor Trump:
Forever lost

So even if I was to supply the information used to purchase CSGO on the account, it's still lost?
Jaunitta 🌸 Oct 17, 2018 @ 9:01pm 
Did you have the same user name? R/click current name and this user has also used etc etc
http://steamcommunity.com/my/namehistory

See if it even Exists.
https://steamidfinder.com/
Last edited by Jaunitta 🌸; Oct 17, 2018 @ 9:02pm
hsf_ Oct 17, 2018 @ 9:05pm 
Originally posted by Jaunitta:
Did you have the same user name? R/click current name and this user has also used etc etc
https://steamcommunity.com/profiles/76561198109247233/namehistory

See if it even Exists.
https://steamidfinder.com/

I honestly can't remember any of the details. All I remember is that the copy of CSGO on the account was gifted from my current account which I'm typing from. Quite frustrating indeed.

Edit: Sorry, I missed out some information in the OP. I know what the current account name is, as I have it added to my steam friends, I've checked the name history which only goes back as far as February 2015, when the account was originally made in April 2014.
Last edited by hsf_; Oct 17, 2018 @ 9:10pm
Jaunitta 🌸 Oct 17, 2018 @ 9:08pm 
Originally posted by hsf_:
Originally posted by Jaunitta:
Did you have the same user name? R/click current name and this user has also used etc etc
https://steamcommunity.com/profiles/76561198109247233/namehistory

See if it even Exists.
https://steamidfinder.com/

I honestly can't remember any of the details. All I remember is that the copy of CSGO on the account was gifted from my current account which I'm typing from. Quite frustrating indeed.
You have seen the record of this gift from current account?
https://store.steampowered.com/account/history/
hsf_ Oct 17, 2018 @ 9:14pm 
Originally posted by Jaunitta:
Originally posted by hsf_:

I honestly can't remember any of the details. All I remember is that the copy of CSGO on the account was gifted from my current account which I'm typing from. Quite frustrating indeed.
You have seen the record of this gift from current account?
https://store.steampowered.com/account/history/

Yes, there is a record of it on my account(april 2014), but I emplore you to scroll up slightly, as I editted my previous post ^_^
The login name is not displayed anyway.
Jaunitta 🌸 Oct 17, 2018 @ 10:29pm 
Ask support and provide whatever you have now, a record of the gift any account name etc, they will let you know if you can get that game back to this new account.
Recovering a Lost or Forgotten Steam Account
https://support.steampowered.com/kb_article.php?ref=5421-QTFB-3090
Last edited by Jaunitta 🌸; Oct 17, 2018 @ 10:29pm
hsf_ Oct 17, 2018 @ 10:33pm 
Originally posted by Jaunitta:
Ask support and provide whatever you have now, a record of the gift any account name etc, they will let you know if you can get that game back to this new account.
Recovering a Lost or Forgotten Steam Account
https://support.steampowered.com/kb_article.php?ref=5421-QTFB-3090

I have submitted a ticket, thanks for your help it's much appreciated!
Jaunitta 🌸 Oct 17, 2018 @ 10:33pm 
Your welcome and best of luck :)
c313 Oct 18, 2018 @ 12:46am 
Without the Email you're sore out of luck. The Email is the heart of the operation. Your best options are providing Steam with as much information as you can to prove you owned a prior account. If you can give enough information for them to find the account you're referring to they can provide you with the Email address registered to it. However it is up to you to remember what the password to the Email address is.
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Date Posted: Oct 17, 2018 @ 8:40pm
Posts: 11