An error occurred while processing your request. Reference #97.6eb63b17.1558512429.1f98a83

[ShadowNexa]

Alright fellas im having a big issue im online on steam, but on my laptop, phone and desktop i can't connect to the steam store nor can i play any games online. any help? cheers!

[꧁StiGGe༻ღ꧂]

It sounds like the problem I have with access denied.

I provide one answer I got when I emailed the steam support:

Hi there,

This error indicates that Steam's web servers are temporarily rejecting the requests being made from your account.

We look at things like the IP address that the requests are coming from, the type of request that is being made, and the history of requests that have come from your account and IP address, along with other associated criteria.

The problem should resolve within 48 hours. However, if you continue to experience it, you'll want to investigate your machine and network to eliminate potential problems.

Malware & Viruses If a machine is infected with malware, it can trigger access denied errors while using Steam. See the associated FAQ for further details.
Traffic coming from your IP address Investigate your network and make sure other users are not also using your IP address. If you share an IP address, you'll want to consult with the other people who use it.
Frequency of requests being made If you are using Steam APIs or making a lot of requests to Steam web servers, you'll want to temporarily stop that to see if it resolves the issue.
Type of request being made If you are not using the official Steam interfaces to issue web requests, it is more likely that your traffic will be rejected.


These access denied rejections are automated and Steam Support does not assist in removing them. You might also consider consulting with a local IT support specialist in your area to further diagnose why your traffic is being rejected.

Steam Support
Luna

[ShadowNexa]

Cheers, its odd as hell like i just contacted Optus i can use youtube, facebook and typical sites and connect to PSN but the first second i try play any game online on PC or access a gaming platform it just refuses.