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https://support.steampowered.com/kb_article.php?ref=3415-WAFH-6433
''Valve employees will never ask you to trade your items to them; this includes users who claim to work for Steam Support.
Users claiming to be a Valve employee, accounts asking to verify your items, and users who send you a message which insist you need to trade your items to them for investigation or security reasons should immediately be reported for trade scams''
The scam begins when somebody with zero access to all of that contacts you in an attempt to get you to act.