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Sh4dy Apr 14, 2017 @ 5:05pm
I have given up on steam. Because of my location it won't work
I have tried to use my steam gift card, it tells me to contact steam support, then they tell me "your location is not supported" I can also never add friends, make a group, buy games, or do anything that is avaliable when you spent 5 dollars.
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Showing 1-15 of 20 comments
Drab Apr 14, 2017 @ 5:23pm 
What is your location?
You've made effectively the same post five times in the last month. With the private profile - is this a troll ?

S.x.
Sh4dy Apr 14, 2017 @ 5:48pm 
I have.... Because it never works. I constantly ask for help but not many people give helpful advise. I contacted steam support. They told me its not avaliable in my location. Then I asked again today they said it was avaliable worldwide.
Sh4dy Apr 14, 2017 @ 5:48pm 
I live in the caribbean
BossGalaga Apr 14, 2017 @ 6:39pm 
Originally posted by ShadyBlue10:
I live in the caribbean

Caribbean is not a country. What country do you live in?
Darren Apr 14, 2017 @ 9:45pm 
Which of these: Anguilla, Antigua and Barbuda, Aruba, Bahamas, Barbados, British Virgin Islands, Cayman Islands, Cuba, Dominica, Dominican Republic, Grenada, Guadeloupe, Haiti, Jamaica, Martinique, Montserrat, Netherlands Antilles, Puerto Rico, Saint Kitts and Nevis, Saint Lucia, Saint Vincent, Trinidad and Tobago, Turks and Caicos Islands, US Virgin Islands are we talking about?
Chompman Apr 14, 2017 @ 11:01pm 
Check if the gift card is allowed for your region.
Hextravert Apr 15, 2017 @ 3:47am 
Maybe your mysterious location will be supported next month. :DEALWITHIT:

Originally posted by ShadyBlue10:
I have tried to use my steam gift card, it tells me to contact steam support, then they tell me "your location is not supported" I can also never add friends, make a group, buy games, or do anything that is avaliable when you spent 5 dollars.
Sh4dy Apr 15, 2017 @ 6:00am 
It's considered the netherland antilles because the netherlands owns the island. But it won't allow me to change the location
Vaulty Apr 15, 2017 @ 6:05am 
refund the gift card?
BossGalaga Apr 15, 2017 @ 8:23am 
Originally posted by ShadyBlue10:
It's considered the netherland antilles because the netherlands owns the island. But it won't allow me to change the location

You should be able to change your store country to the Netherlands by following the below steps.

https://support.steampowered.com/kb_article.php?ref=6627-QSNM-5276#currency

"Go to your Account Details page where your store country is listed on the right-hand side under Store and Purchase History. Select Update store country. Once you have selected your new country of residence, your store region and Steam Wallet will automatically update to the new region/currency using daily exchange rates. Future purchases must be made with a payment method that matches the new Steam country.

Example scenario: moving from Germany to the United States
Let’s say you’ve recently moved from Germany to the United States. You will then see the United States listed as an option in the Store Region link, in addition to Germany. Selecting it will change your store to display products and pricing available in the United States. To verify your new country of residence, you must complete your next purchase with a payment method tied to an address within the United States."

Have you attempted this?
Sh4dy Apr 15, 2017 @ 9:33am 
It says BQ and other. When I click other it tells me to contact steam support
Sh4dy Apr 16, 2017 @ 11:41am 
Also the island that is shown on the map of BQ isn't where I live.
Sh4dy Apr 16, 2017 @ 11:43am 
Also there is no gaming store here, none that sells steam cards atleast.
Sh4dy Apr 16, 2017 @ 11:45am 
Also when trying to put in the steam giftcard this appears, "There was an error validating your wallet. Your wallet code has not been redeemed.
Please contact Steam Support."
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Date Posted: Apr 14, 2017 @ 5:05pm
Posts: 20