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Повідомити про проблему з перекладом
Request a refund from the publisher (within two weeks, if I remember correctly).
Transfer the game to publisher's platform (Origin)
Since I loved the game, I chose to transfer it.
Some time later, I received an email from EA stating that the game's servers would be shut down and that I could request a refund within a month something (which unfortunately had already passed).
For years, the unplayable game remained in my Origin library, and I was content to see it there. However, with the latest EA client update, they removed old and unavailable games from libraries altogether!
When I contacted EA about this, they claimed it was a "complicated situation" and that they'll notify the relevant department. I'm sure I won't see the game in my library nor get a refund anymore. This is where I feel scammed by EA, not Steam. It wasn't the first time they'd caused me trouble, but was the last!
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By the way, I totally agree with you. There should be some way to compensate players when the servers for online-only paid games are shut down.