Marvel's Avengers - The Definitive Edition

Marvel's Avengers - The Definitive Edition

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Vaskito Apr 20, 2021 @ 1:19pm
Device Hung Error
This error, which had been MOSTLY solved, is now back in full force.
I can't even leave the Chimera now. The game crashes as soon as it loads it, or really soon after
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Showing 1-15 of 37 comments
Vaskito Apr 20, 2021 @ 1:28pm 
I've played the game 5 minutes, and it crashed 4 times with this error.... Oh well, I wait out for the next patch whenever it drops
Captain Worthy Apr 20, 2021 @ 3:40pm 
This error crash happens whenever the game reaches the maximum of your GPU's VRAM. You can prevent this by either reducing your graphics settings or by buying a GPU which has more memory.

What's the resolution you're using and on what GPU? I get between 10 and 11GB utilized by the game at 2560x1440p with every single setting at maximum, so with these settings the game would still crash even with an RTX 3080.

Bane Apr 20, 2021 @ 6:53pm 
Sad to see this issue still plaguing the game. its kept me and my friends and even most people i've encountered online from actually playing it. Big shame. If it actually got a real fix and not some patchwork that breaks the next content patch that releases we'd love to come back.
Vaskito Apr 21, 2021 @ 12:19am 
Originally posted by Captain Worthy:
This error crash happens whenever the game reaches the maximum of your GPU's VRAM. You can prevent this by either reducing your graphics settings or by buying a GPU which has more memory.

What's the resolution you're using and on what GPU? I get between 10 and 11GB utilized by the game at 2560x1440p with every single setting at maximum, so with these settings the game would still crash even with an RTX 3080.

Even though in theory this is true, the game is simply poorly optimized. I'm getting this error randomly, even on the Chimera. There was a time the issue was mostly solved and rarely happened. Now since the patch dropped, it's at its worst. I got this error 3 times in the Chimera, and got one as soon as I launched and entered a mission.

I have a 1060, with 6GB dedicated + 8 Shared. I play on 1080p, and not even maxed out. The game rarely stutters, except for one very specific snow map. I've already tried to play with two Screens, while having task manager on the other screen to monitor it, and the game never reached even near full capacity.
Captain Worthy Apr 21, 2021 @ 4:45am 
Originally posted by Vaskito:
Originally posted by Captain Worthy:
This error crash happens whenever the game reaches the maximum of your GPU's VRAM. You can prevent this by either reducing your graphics settings or by buying a GPU which has more memory.

What's the resolution you're using and on what GPU? I get between 10 and 11GB utilized by the game at 2560x1440p with every single setting at maximum, so with these settings the game would still crash even with an RTX 3080.

Even though in theory this is true, the game is simply poorly optimized. I'm getting this error randomly, even on the Chimera. There was a time the issue was mostly solved and rarely happened. Now since the patch dropped, it's at its worst. I got this error 3 times in the Chimera, and got one as soon as I launched and entered a mission.

I have a 1060, with 6GB dedicated + 8 Shared. I play on 1080p, and not even maxed out. The game rarely stutters, except for one very specific snow map. I've already tried to play with two Screens, while having task manager on the other screen to monitor it, and the game never reached even near full capacity.

The more open maps use more memory, hence the stuttering and increased chance of crashing when doing those.

Vaskito Apr 21, 2021 @ 6:56am 
Originally posted by Captain Worthy:
The more open maps use more memory, hence the stuttering and increased chance of crashing when doing those.

Yes,but like I said, the game is crashing at the Chimera, a very small map. This is 100% an optimization issue. Also, this is the only game I own which shuts down because of lack of memory (even though in reality, there isn't). Usually games simple start to stutter and have frame drops. And like I've said, this issue appeared in one of the earlier patches, but got eventually sorted out - I rarely had any crashes, but now it's worse than ever before
Captain Worthy Apr 21, 2021 @ 7:23am 
Originally posted by Vaskito:
Originally posted by Captain Worthy:
The more open maps use more memory, hence the stuttering and increased chance of crashing when doing those.

Yes,but like I said, the game is crashing at the Chimera, a very small map. This is 100% an optimization issue. Also, this is the only game I own which shuts down because of lack of memory (even though in reality, there isn't). Usually games simple start to stutter and have frame drops. And like I've said, this issue appeared in one of the earlier patches, but got eventually sorted out - I rarely had any crashes, but now it's worse than ever before

My guess is that it suddenly tries to allocate more memory than you have and then crashes as a result. It should throttle your performance instead but a persistent core issue in the code causes these allocation spikes. It crashes before any of that VRAM even gets utilized and thus this spike doesn't appear in task manager. It's calling for more memory, doesn't find it and then crashes.

KiRiASU Apr 29, 2021 @ 8:03am 
Originally posted by Captain Worthy:
This error crash happens whenever the game reaches the maximum of your GPU's VRAM. You can prevent this by either reducing your graphics settings or by buying a GPU which has more memory.

What's the resolution you're using and on what GPU? I get between 10 and 11GB utilized by the game at 2560x1440p with every single setting at maximum, so with these settings the game would still crash even with an RTX 3080.

Wow, this sounds awful! I have a 1080 Ti with 11 GB and it crashes while playing the game in FullHD...
Last edited by KiRiASU; Apr 29, 2021 @ 8:03am
Captain Worthy Apr 29, 2021 @ 10:00am 
Originally posted by KiRiASU:
Originally posted by Captain Worthy:
This error crash happens whenever the game reaches the maximum of your GPU's VRAM. You can prevent this by either reducing your graphics settings or by buying a GPU which has more memory.

What's the resolution you're using and on what GPU? I get between 10 and 11GB utilized by the game at 2560x1440p with every single setting at maximum, so with these settings the game would still crash even with an RTX 3080.

Wow, this sounds awful! I have a 1080 Ti with 11 GB and it crashes while playing the game in FullHD...

Yeah, I have not had a single error of this type after getting a 16GB GPU. You can still get a crash for other reasons but the Device Hung crash is due to tapping out the VRAM.

I recently confirmed that the Chimera is actually one of the more resource hungry maps as well, it eats over 10GB of VRAM at my settings.
Captain Worthy Apr 29, 2021 @ 5:41pm 
Recent leaks about the RTX 3080 Ti indicate it is going to have 12GB of VRAM, should be perfect for this game at 1440p and below.
Vaskito May 6, 2021 @ 12:31am 
Originally posted by Captain Worthy:
Recent leaks about the RTX 3080 Ti indicate it is going to have 12GB of VRAM, should be perfect for this game at 1440p and below.

That should not be the solution. The game is simply poorly optimized when it comes to VRAM consuption, and something should've been made in that regard
Savager May 6, 2021 @ 3:29am 
This error exists even in the latest Tomb Raider and was not fixed yet. Yes it sucks. The only way I fixed it was by enabling DLSS in quality mode. Game looks good and runs smooth, but sadly not everyone can use DLSS. Funny thing is this error kept popping up on RTX 2080 Super...
Vaskito May 6, 2021 @ 4:24am 
Originally posted by Savager:
This error exists even in the latest Tomb Raider and was not fixed yet. Yes it sucks. The only way I fixed it was by enabling DLSS in quality mode. Game looks good and runs smooth, but sadly not everyone can use DLSS. Funny thing is this error kept popping up on RTX 2080 Super...

I've played Shadow of Tomb Raider maxed out, for more than 100 hours, and it never EVER crashed once with this error.

The issue REALLY is the game itself, on a technical level. There's some memory issues with it. It doesn't make sense for it to consume so much VRAM, even with lower settings, and to the point of crashing
Captain Worthy May 6, 2021 @ 4:55am 
Originally posted by Savager:
This error exists even in the latest Tomb Raider and was not fixed yet. Yes it sucks. The only way I fixed it was by enabling DLSS in quality mode. Game looks good and runs smooth, but sadly not everyone can use DLSS. Funny thing is this error kept popping up on RTX 2080 Super...

Yes, that game uses the same engine, so the issue is probably in it. VRAM is going up in the new GPU's so over time this issue will be fixed that way. It's not unusual that old hardware can't properly run new games anymore.
You guys have all the bells and whistles as far of GPU cards yet have so many problems. I had my first crash last week after 773 hours of game play. RX 580 20GB RAM I7 4770. I get 45-55 fps settings on high. 200 dollar card and 7 year old cpu no complaints no crashes except the 1 that was a windows error that I have been having with sound driver which crashed the game.
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Date Posted: Apr 20, 2021 @ 1:19pm
Posts: 37