Not being able to talk to Witnesses at Road Accident

[Bossogg]

Not sure if its the cause, but since I bought the Highway Patrol expansion. Every 3-4 Accidents I work, there's at least one witness (driver) you can't interview, I try to talk to them and they just turn and look at me. the only way to get them out of the road is to tow their vehicle, but it means you can't fully complete the accident.

[EX_Bravo22]

Same problem! I try to talk to a driver and they just turn and look at me. The "F" key did nothing. The driver later just disappeared for which I lost points for and I could not fully complete the accident report.

[Djsupernick]

It happens to me as well and I’m on console
I am able to talk to one witness but not the other and the progress bar on the accident call doesn’t seem to be complete
and I end up towing the vehicle anyway if the witness isn’t able to speak with me