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I really hope I won't have this problem doesn't happen again as it really is demotivating to play after something like that happens.
1. No.
2. I returned maybe after 1 hour. There was no save file.
3. No, only the built in windows defender.
4. Yes
5. I think I was online all the time. But my internet ins't the most stable.
6. I had write permission.
7. 2 to 3 hours
8. The happen I opened the game after not playing. Before I closed the game I saw the options tot continue where I last stopped playing. But later when I re opened my game that option was gone and I only had the option to make a new game.
Are you refering to the duty starts or to shift points?
The duty stars are capped at the moment. Each district update will add 10 duty stars to the games progression
Yeah ok I understand cheers
1. When you exit the game was there any error displayed or did the game crash when this issue occurred?
No.
2. When you returned back to the game, was there no save file or was there a save file with wrong progress?
No save file, just "New Game"
3. Are you using any anti virus software ?
Just Windows Defender
4. Are you using your windows as admin ?
Yes
5. Did you play the game offline on steam and then at some point went online - cloud save active?
Are your Cloud Saves gone? (you can check that when logged into steam via the following link: https://store.steampowered.com/account/remotestorageapp/?appid=997010
Online only. Online the only thing saved is gameoptions.sav
6. Can you check if the folder where the save file is saved was write protected?
Not write protected. Created a text document as described.
7. For how long were you playing the session before exiting to main menu when this issue occurred
101 minutes
8. Did this issue happen when you loaded a save file or when you started a new game ?
No option to load save file or start new game. This was directly after my first time playing.
1. When you exit the game was there any error displayed or did the game crash when this issue occurred? No. I exited the game as I normally would and there were no errors.
2. When you returned back to the game, was there no save file or was there a save file with wrong progress? There was no option to load anything. The only option was to start a new career.
3. Are you using any anti virus software ? Windows defender
4. Are you using your windows as admin ? Yes
5. Did you play the game offline on steam and then at some point went online - cloud save active? Only playing online.
Are your Cloud Saves gone? (you can check that when logged into steam via the following link: https://store.steampowered.com/account/remotestorageapp/?appid=997010
6. Can you check if the folder where the save file is saved was write protected? One way to check this is trying to save a text file manually in the save folder
Go to C:\Users\%USERPROFILE%\AppData\Local\Boston\Saved\SaveGames
Right click -> New -> Text Document -> Write something in the text file and save it.
If the save was successful then user has write permission , if not then user does not have write permissions
7. For how long were you playing the session before exiting to main menu when this issue occurred. 3 hours.
8. Did this issue happen when you loaded a save file or when you started a new game ? Was not able to load my prior save. Only option was new career.
2. When you returned back to the game, was there no save file or was there a save file with wrong progress? When I logged in I could only start a new game and all progress was lost.
3. Are you using any anti virus software? Just the Windows Defender (Windows 10).
4. Are you using your windows as admin? Yes.
5. Did you play the game offline on steam and then at some point went online - cloud save active? No, I was online the entire time.
Are your Cloud Saves gone? No, the saved file is there.
6. Can you check if the folder where the save file is saved was write protected? I was able to create, edit, and save a new text document.
7. For how long were you playing the session before exiting to main menu when this issue occurred I played for 2.6 hours.
8. Did this issue happen when you loaded a save file or when you started a new game ? I just purchased the game last night. This was my first time playing it -- so a new game.
No.
2. When you returned back to the game, was there no save file or was there a save file with wrong progress?
No save file, just "New Game"
3. Are you using any anti virus software ?
Avast, but I don't think that's the problem.
4. Are you using your windows as admin ?
Yes.
5. Did you play the game offline on steam and then at some point went online - cloud save active?
Are your Cloud Saves gone? (you can check that when logged into steam via the following link: https://store.steampowered.com/account/remotestorageapp/?appid=997010
I played online, the only thing saved is gameoptions.sav
6. Can you check if the folder where the save file is saved was write protected?
Not write protected. Created a text document as described.
7. For how long were you playing the session before exiting to main menu when this issue occurred
Well I don't know, around 2-3 hours maybe.
8. Did this issue happen when you loaded a save file or when you started a new game ?
It happened right in the game, it crashed and voila, my save files were gone when I went back and the only thing I could do is "New Game", which I did NOT press.