[UPDATE] PES 2021 Club Edition Discount Issue

[we_live57]

Update (30/09/2020)
We are happy to report that this issue has now been resolved.
Please note that you will need to access the Steam Store using the in-game link once again to have the 20% discount applied to your Club Edition purchase.

We apologise for any inconvenience caused.

Original Post (18/09/2020)
PES 2021 Club Edition Discount Issue
We are aware that some users are experiencing an issue where the 20% discount on eFootball PES 2021 Club Editions is not applied during checkout on the Steam platform.
This discount was supposed to be valid until 00:00 on 29/10/2020 (UTC), but it is currently unavailable.

We are still in the process of investigating the issue and ask that you refrain from purchasing on Steam until we have organised a solution.
We apologise for any inconvenience caused and thank you for your patience and understanding.

For more details on this campaign head over to the official site:
https://www.konami.com/wepes/2020/us/en-us/pc/topic/game-wepes2020-25403

[LEON ^_^]

so can yourside lower the price at steam officially? instead of have to wait for a long time to fix it? or can get a discount code to buy it...it's quite sad that waiting for 3-4days to wait for a bugs fix

[LEON ^_^]

Just informed from steam and get below answer, quite said to hear a word like "we can't tell when it(KONAMI) will be fixed for a big company"

From Steam:

Hey there,

Thank you for providing the information.

Looks like Konami made an announcement earlier today that there is a known issue with PES 2021 Club Edition discount not applying and they are currently investigating the issue.

Steam Discussions Forum
https://steamcommunity.com/app/1259970/discussions/0/2944747978657418770/

Announcement on Game Website
https://www.konami.com/wepes/2020/us/en-us/pc/topic/game-wepes2020-26087

This information is all we have right now, and we can't tell when it will be fixed. You may consider keeping an eye on those sites for any updates.

If you have any further questions, please let us know - we will be happy to assist you.

Steam Support
Kaia

[Aegean"Turuncu Arap"Blacksmith]

Originally posted by LEON ^_^:

so can yourside lower the price at steam officially? instead of have to wait for a long time to fix it? or can get a discount code to buy it...it's quite sad that waiting for 3-4days to wait for a bugs fix

I agree with you.

[LEON ^_^]

yea, very strange arrangement in this new century

[Sherloq]

Curious to see if they can sort it out before the end of the week. Well, of course they can... but will they?

[76561199086573531]

Originally posted by we_live57:

We are aware that some users are experiencing an issue where the 20% discount on eFootball PES 2021 Club Editions is not applied during checkout on the Steam platform.
This discount was supposed to be valid until 00:00 on 29/10/2020 (UTC), but it is currently unavailable.

We are still in the process of investigating the issue and ask that you refrain from purchasing on Steam until we have organised a solution.

We apologise for any inconvenience caused and thank you for your patience and understanding.

For more details on this campaign head over to the official site:

{LINK REMOVED}https://www.konami.com/wepes/2020/us/en-us/pc/topic/game-wepes2020-25403

[ATUMALAKA]

Estamos cientes de que alguns usuários estão enfrentando um problema em que o desconto de 20% no eFootball PES 2021 Club Editions não é aplicado durante o checkout na plataforma Steam.
Este desconto era para ser válido até às 00h00 de 29/10/2020 (UTC), mas está atualmente indisponível.

Ainda estamos investigando o problema e pedimos que você não compre no Steam até que tenhamos organizado uma solução.

Pedimos desculpas por qualquer inconveniente causado e agradecemos sua paciência e compreensão.

[ATUMALAKA]

Passou da hora de arrumar isso, e deveriam compensar quem comprar assim que arrumar

[ATUMALAKA]

1 semana esperando pra comprar e não temos nenhuma previsão

[KEKL]

Hi, any update on this ? It's been almost a week now.

[xoma.gr]

It is rediculus for a such big company. I wanted to buy this game with the discount but now i do not.

[Sherloq]

Originally posted by Sherloq:

Curious to see if they can sort it out before the end of the week. Well, of course they can... but will they?

One week later... and I think I've answered my own question.

[ATUMALAKA]

Quanta demora....

[KEKL]

10 days still no update on this, I even tried on Twitter but they don't even bother to answer to their old customers.
This is shameful for a company like Konami.

[melih61]

jjjj