Crash workaround

[76561198125204210]

We noticed that some of you encounter crashes when they reach the microphones assignation screen.

You can use this workaround to avoid the crash :

1. Right click on the audio icon of the control panel, and click on Open Sound Settings.
   
2. Click on Sound Control Panel.
   
3. Click on Recording tab and disable all the devices that are not used to sing (for instance, only keep the USB microphone activated).

We hope this could help, do not hesitate to contact us at [e-mail] to give us feedback about this temporary solution.

Best,
- VoxlerGames

[PESEZZZ!!!]

This is not help

[Vio]

A week ago, I bought a pack with Let's Sing of 2016 and 2019. With Let´s Sing of 2016 I had no problems, but when I open a song from Let's Sing 2019, the app closes and says Crash_(date when I open the app)_110220. I need to know how to solve that problem, thanks.

[Jinny_Amata_008]

I also followed this method but still the problem remains same. Please help

[Jinny_Amata_008]

Just solved my issue windows has blocked acess to microphone just enabled it from micophone privacy setting in sound setting

[LeilaLestrange]

Tried everything from compatibility settings, to uninstalling and reinstalling 3-4 times, and I managed to get it to work by googling what Jinny_Amata_008 said worked for them.

"Microphone privacy settings can prevent programs like our voice chat program from accessing your microphone or headset. A recent Windows update may have disabled this setting. To allow access to your microphone:

Open the Start Menu.
Click Settings.
Click Privacy.
Click Microphone.
Toggle Let apps use my microphone to On. If this setting is already set to On, try toggling the setting to Off first, save the setting, and toggle it back to On."

This allowed my game to finally make it to the player screen without crashing and allowing me to continue to play the game.

[Mrs. uLLeticaL™-L- | Soaphy]

Sadly nothing fixed my issues yet... :<

[Vulcannon]

I fixed it.

I downloaded "voicemeeter banana" for choosing my 2 microphones. Under "hardware out" - A1 you select your speakers in voicemeeter banana (because you have to), but deactivate them in the control panel (manage audio devices). Deactivate under output devices "voicemeeter input" and "voicemeeter aux input". Because Let's sing can't handle it. (Otherwise it crashes before the microphone selection!) Leave only your loudspeakers in under output devices, so that the output sound is not played back via voicemeter banana but normally via your system. Because voicemeter banana should only control the microphones.

I select my first microphone in voicemeeter banana under hardware output 1. Under output 2 my second.

Then start Let's sing and everything should work.

[Mr. Maxx]

For me disabling the "Virtual Desktop Audio" Recording device which was set up by Virtual Desktop Streamer solved my crashing issues.