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Try the WGC capture API option instead.
Probably out of my depth, but a few questions I can ask: Do both numbers say 165, or just one of them? Which one, if so? And are you playing in fullscreen; as opposed to windowed mode or borderless fullscreen?
But for DXGI, hm, if that's after locking the game to 60 (and specifically, it says 60 on the left and 120 on the right), then it should be working as expected.
There have been driver issues with LS lately, you could try updating or downgrading (though if you're on Nvidia, I really wouldn't recommend downgrading below 566.03 for security reasons), though I'd probably suggest taking the advice of someone besides I at this point.
Have you checked your GPU utilization before and after framegen? You need GPU headroom for it to work properly (and keeping your GPU from maxing out is good advice in general even ignoring framegen and LS), and if your GPU is sitting in 90% and above you're not going to have a good time.
I also have a question. I'm playing in borderless window, and since I see different options in LS mentionning fullscreen, maybe that's a problem?
Thing is, as I said, the FPS counter tells me I'm at 120fps, but I don't really see the difference between LS activated or without it. From 60 to 120, it should be pretty visible, right?
That said, GPU utilization during intensive situations is what really matters. Your GPU might sit calm while you're just standing around in a calm enclosed environment, but I doubt that's what the whole game is.
I think I've heard about some people having issues with borderless windows, though AFAIK Lossless Scaling is only out-and-out incompatible with exclusive fullscreen.
You could try using a normal bordered window, but I personally doubt it'll make a difference.