Can't screenshot with Lossless Scaling running, & AMD Adrenalin launch issue

[BacchusZA]

Hi there,

As per the title, if I have Lossless Scaling running, I cannot take screenshots or record video using AMD Adrenalin. I have to turn off scaling, manually open the Adrenalin window, and then capture the screenshot or video.

Also, I was having a problem where Adrenalin wouldn't launch at all, and I'm pretty sure it's because I had LS set to launch with Windows. There would be a number of AMD related processes running in Task Manager, but the app would not open at all. Now that I've turned off LS auto-launching and launch the app manually, my Adrenalin software launches fine, but I still experience the issue of not being able to perform screen-captures

[Miserable animal]

Tick the record desktop option on in the adrenalin and with a keybind you can screenshot.

[Space Detective]

Are you using DXGI as the capture API in LS? It seems to mess with screenshot and video capture methods.
I don't use AMD Adrenalin so I can't confirm if it's compatible, but you can mess around with OBS for video and image capture while using LS. Alternatively, you could try WGC as the capture API instead, though you'll have to record the screen itself rather than the application, like what the above user says with recording the desktop.

[johntown]

I had the same issue using an NVIDIA card and trying to record or capture screenshots. Switching to WGC fixed the issue but frame pacing in WGC was not as good and the gameplay was noticeably not as smooth. DXGI is far superior and I hope they can fix the issue with being able to record.

[BacchusZA]

Thanks for the input guys, I'll try that, & sorry for the delay in responding

[Space Detective]

Originally posted by BacchusZA:

Thanks for the input guys, I'll try that, & sorry for the delay in responding

If you want to know how I got it to work with OBS: Make a new game capture video source, set it to "capture specific window", set the window to LS's and the dropdown to "match title, otherwise find window of same type", tick the "SLI/Crossfire capture mode" checkbox and then enable scaling in LS with the hotkey or auto-scaling (if you do it with the blue "scale" button, you'll end up capturing the normal LS window instead).

Do note however this has some quirks and is a bit temperamental. If you have admin permissions enabled for LS you also need OBS to have admin permissions, you may have to restart both OBS and LS and specifically launch LS before OBS, and every single time you launch OBS you have to select LS's window again for that video source manually. It does indeed capture video and screenshots in the end, though!

EDIT: Adding this paragraph is easier than rephrasing the original post: As it turns out, the secret to getting OBS to capture LS in DXGI consistently is to start it while OBS is running, scale the game, alt+tab, do the thing where you tell OBS to lock onto LS's window, then go back to the game. This seems to persist when you unscale then scale the game again, though I didn't thoroughly test it, nor did I check how this interacts with the auto-scaling feature.

[AstroAss]

Having the same issue and it drives me nuts. If I try to screenshot when using LSFG or LS scaling - I just get an "A protected app is preventing desktop capture" error by Shadowplay.
I tried with desktop capture settings on and off - same thing. Just can't reliably take screenshots with LS scaling/framegen and it's really stupid, because I tend to screenshot a lot.