Can't get LossLess to launch

[pyney]

Hi , The app has been fine for a couple of days , I cant get it to launch and run, shows it running for 10 seconds then stops , any ideas what it could be.
I have reinstalled but no luck

[(ノ°□°)ノ]

Make a backup first, then delete the following file:
C:\Users\<USER>\AppData\Local\Lossless Scaling\Settings.xml
Let's see if that helps.

[pyney]

Hi , Thank you , it's working fine now . what do you think happened ?
Great service

[(ノ°□°)ノ]

The settings file is corrupted for some reason. Can you share a backup copy with me?
You can paste its content here[pastebin.com].

[pyney]

Hi , Happy to share with you , but I don't know how or what I should be doing on pastebin lol
not very good at this unfortunately , I've tried to paste the contents but it doesn't look correct ? I didn't remember to do a backup copy , I only deleted the old settings file and that is in my recycle bin as settings , cant seem to be able to open the file "xml" just a blank page

[MrFastFox666]

Originally posted by (ノ°□°)ノ:

Make a backup first, then delete the following file:
C:\Users\<USER>\AppData\Local\Lossless Scaling\Settings.xml
Let's see if that helps.

Heyyy that fixed it for me. Running Windows 11 on an Alienware m15 R2 with a 2060. I was playing Ark and had some apps open on the background and was switching to them. On one occasion no matter what I just saw a frozen image of the game, I couldn't do anything. After that LS wouldn't open, I reinstalled the program, reinstalled steam and reinstalled video drivers.

[Bocelli]

Hi, i've the same problem. I try to delete file Settings.xml but the application, now, it won't start anymore

[aFF3_M!T_WaFF3]

bocelli - did you made a backup as author suggested?

[Bocelli]

Originally posted by aFF3_M!T_WaFF3:

bocelli - did you made a backup as author suggested?

yup

[(ノ°□°)ノ]

Originally posted by Bocelli:

Originally posted by aFF3_M!T_WaFF3:

bocelli - did you made a backup as author suggested?

yup

Does it show an error at launch?

[Bocelli]

Originally posted by (ノ°□°)ノ:

Originally posted by Bocelli:

yup

Does it show an error at launch?

No errors, it doesn't even open. I click Launch and a few moments later it is as if I could relaunch it again, as if nothing had opened. I tried to open both the Setting.xml and the backup file with Nnotepad ++ but what I see is an infinite array of "NUL"

[(ノ°□°)ノ]

Originally posted by Bocelli:

Originally posted by (ノ°□°)ノ:

Does it show an error at launch?

No errors, it doesn't even open. I click Launch and a few moments later it is as if I could relaunch it again, as if nothing had opened. I tried to open both the Setting.xml and the backup file with Nnotepad ++ but what I see is an infinite array of "NUL"

Weird.
Right click on start menu, select "Computer Management" then select "Event Viewer" tab on the left. There you can find recent program crashes in the "Error" section. Please copy it here if you find one.

[Bocelli]

Originally posted by (ノ°□°)ノ:

Originally posted by Bocelli:

No errors, it doesn't even open. I click Launch and a few moments later it is as if I could relaunch it again, as if nothing had opened. I tried to open both the Setting.xml and the backup file with Nnotepad ++ but what I see is an infinite array of "NUL"

Weird.
Right click on start menu, select "Computer Management" then select "Event Viewer" tab on the left. There you can find recent program crashes in the "Error" section. Please copy it here if you find one.

Nome dell'applicazione che ha generato l'errore: LosslessScaling.exe, versione: 2.0.9.0, timestamp: 0xee9d41d5
Nome del modulo che ha generato l'errore: KERNELBASE.dll, versione: 10.0.22000.527, timestamp: 0x71a5cb5d
Codice eccezione: 0xc000041d
Offset errore 0x000000000004478c
ID processo che ha generato l'errore: 0x346c
Ora di avvio dell'applicazione che ha generato l'errore: 0x01d849bdd5155b2f
Percorso dell'applicazione che ha generato l'errore: D:\SteamLibrary\steamapps\common\Lossless Scaling\LosslessScaling.exe
Percorso del modulo che ha generato l'errore: C:\Windows\System32\KERNELBASE.dll
ID segnalazione: 49f1d583-4778-4fd8-a37a-b1156aade4bb
Nome completo pacchetto che ha generato l'errore:
ID applicazione relativo al pacchetto che ha generato l'errore:

[(ノ°□°)ノ]

Originally posted by Bocelli:

Originally posted by (ノ°□°)ノ:

Weird.
Right click on start menu, select "Computer Management" then select "Event Viewer" tab on the left. There you can find recent program crashes in the "Error" section. Please copy it here if you find one.

Nome dell'applicazione che ha generato l'errore: LosslessScaling.exe, versione: 2.0.9.0, timestamp: 0xee9d41d5
Nome del modulo che ha generato l'errore: KERNELBASE.dll, versione: 10.0.22000.527, timestamp: 0x71a5cb5d
Codice eccezione: 0xc000041d
Offset errore 0x000000000004478c
ID processo che ha generato l'errore: 0x346c
Ora di avvio dell'applicazione che ha generato l'errore: 0x01d849bdd5155b2f
Percorso dell'applicazione che ha generato l'errore: D:\SteamLibrary\steamapps\common\Lossless Scaling\LosslessScaling.exe
Percorso del modulo che ha generato l'errore: C:\Windows\System32\KERNELBASE.dll
ID segnalazione: 49f1d583-4778-4fd8-a37a-b1156aade4bb
Nome completo pacchetto che ha generato l'errore:
ID applicazione relativo al pacchetto che ha generato l'errore:

Whats your Windows version?

[Bocelli]

Originally posted by (ノ°□°)ノ:

Originally posted by Bocelli:

Nome dell'applicazione che ha generato l'errore: LosslessScaling.exe, versione: 2.0.9.0, timestamp: 0xee9d41d5
Nome del modulo che ha generato l'errore: KERNELBASE.dll, versione: 10.0.22000.527, timestamp: 0x71a5cb5d
Codice eccezione: 0xc000041d
Offset errore 0x000000000004478c
ID processo che ha generato l'errore: 0x346c
Ora di avvio dell'applicazione che ha generato l'errore: 0x01d849bdd5155b2f
Percorso dell'applicazione che ha generato l'errore: D:\SteamLibrary\steamapps\common\Lossless Scaling\LosslessScaling.exe
Percorso del modulo che ha generato l'errore: C:\Windows\System32\KERNELBASE.dll
ID segnalazione: 49f1d583-4778-4fd8-a37a-b1156aade4bb
Nome completo pacchetto che ha generato l'errore:
ID applicazione relativo al pacchetto che ha generato l'errore:

Whats your Windows version?

Windows 11 last update

[(ノ°□°)ノ]

Originally posted by Bocelli:

Windows 11 last update

Unfortunately, I do not know what is wrong. Maybe you have a custom Windows build, without some standard components?