Game crash

[ghost1202]

The game crash continously, going to open the crashuserdata file it gives me this error:
"ErrorMessage": "Aftermath GPU Crash dump Triggered", Now the PC it's new, and this is pratically the first game I try, so I'm trying to understand if it's a game problem or there's something not working in my computer. Did someone have this same error?

[francesco.forna]

Dear All,
I have the same error. This happens after 2 june patch, before I never had this random crashes.

[ghost1202]

Originally posted by patgnds:

The game crash after every merlin trail

Do you have the same error cheking the crashuserdata file?

Originally posted by francesco.forna:

Dear All,
I have the same error. This happens after 2 june patch, before I never had this random crashes.

Were you playing with ray tracing on? Cause I tried to turn ray tracing off and I played for like an hour without crashing, while with rt i was crashing every 15/30 minutes, but I still don't know if it was a coincidence or if ray tracing is the problem.

Originally posted by Windows10:

I solved the crash by disable shader cache in nvidia control panel.

Do you mean the shader cache size right?

[francesco.forna]

I disabled the shader cache but the game didn't start at all. So I re-enabled shader cache (10gb size limit).

[francesco.forna]

Originally posted by ghost1202:

Were you playing with ray tracing on? Cause I tried to turn ray tracing off and I played for like an hour without crashing, while with rt i was crashing every 15/30 minutes, but I still don't know if it was a coincidence or if ray tracing is the problem.

YES! The issue is the RT enabled, by disabling it the game will not crash... T_T

[ghost1202]

Originally posted by francesco.forna:

Originally posted by ghost1202:

Were you playing with ray tracing on? Cause I tried to turn ray tracing off and I played for like an hour without crashing, while with rt i was crashing every 15/30 minutes, but I still don't know if it was a coincidence or if ray tracing is the problem.

YES! The issue is the RT enabled, by disabling it the game will not crash... T_T

Yep, I played for around 4 hours without rt.

[Saturras34]

Originally posted by Windows11:

I solved the crash by disable shader cache in nvidia control panel.

After a week of searchig for solutions, this one definetly solved my problem. I has been playing HL for 30 min without any crash. Before I had crashes after less than 1 o 2 minutes.

[Dokami]

Originally posted by francesco.forna:

Originally posted by ghost1202:

Were you playing with ray tracing on? Cause I tried to turn ray tracing off and I played for like an hour without crashing, while with rt i was crashing every 15/30 minutes, but I still don't know if it was a coincidence or if ray tracing is the problem.

YES! The issue is the RT enabled, by disabling it the game will not crash... T_T

do you know about a fix for RT ?

[Yuno]

Unfortunately, the problem still persists, RT still throws the game to the desktop.
Set: RTX 4070 SUPER & Ryzen 7 7800X3D.

[Cazador]

If your game crashes approximately every 30 minutes and the event log shows something about nvlddmkm, the following could help you. It helped me.

1. Open the Run-dialog window with Win + R.
2. Type regedit and search for the following path:

HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Control/GraphicDrivers.

3.Now create two entries in the right window. For 32-bit systems, always use DWORD (32-bit) value. For 64-bit systems, always use QWORD (64-bit) value.

The first entry is TdrDelay. Set the value to 20.
The second entry is TdrDdiDelay. Set the value to 20 as well.
If you have a 64-bit system but already have a TdrDelay 32-bit entry, then delete this entry and proceed as described.

4.Restart the system once and then you should be able to play Hogwarts Legacy without crashes. After creating these 2 entries, I no longer experienced any crashes.

[Dokami]

Originally posted by Cazador:

If your game crashes approximately every 30 minutes and the event log shows something about nvlddmkm, the following could help you. It helped me.

1. Open the Run-dialog window with Win + R.
2. Type regedit and search for the following path:

HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Control/GraphicDrivers.

3.Now create two entries in the right window. For 32-bit systems, always use DWORD (32-bit) value. For 64-bit systems, always use QWORD (64-bit) value.

The first entry is TdrDelay. Set the value to 20.
The second entry is TdrDdiDelay. Set the value to 20 as well.
If you have a 64-bit system but already have a TdrDelay 32-bit entry, then delete this entry and proceed as described.

4.Restart the system once and then you should be able to play Hogwarts Legacy without crashes. After creating these 2 entries, I no longer experienced any crashes.

Even with RT ?

[ThePsychopathSC]

Originally posted by Yuno:

Unfortunately, the problem still persists, RT still throws the game to the desktop.
Set: RTX 4070 SUPER & Ryzen 7 7800X3D.

This is the only fix for now. Same with RTX 4070 the game was crashing every few mins with Ray Tracing turned on. I did not had even a single crash after turning it off. I don't think dev's are going to fix it. This game looks great even with Rat tracing turned off. But the dev's should have fixed this. I am not going to change any pc or nvidia settings happy playing this game with RT turned off

[Dokami]

Originally posted by Cazador:

If your game crashes approximately every 30 minutes and the event log shows something about nvlddmkm, the following could help you. It helped me.

1. Open the Run-dialog window with Win + R.
2. Type regedit and search for the following path:

HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Control/GraphicDrivers.

3.Now create two entries in the right window. For 32-bit systems, always use DWORD (32-bit) value. For 64-bit systems, always use QWORD (64-bit) value.

The first entry is TdrDelay. Set the value to 20.
The second entry is TdrDdiDelay. Set the value to 20 as well.
If you have a 64-bit system but already have a TdrDelay 32-bit entry, then delete this entry and proceed as described.

4.Restart the system once and then you should be able to play Hogwarts Legacy without crashes. After creating these 2 entries, I no longer experienced any crashes.

it stills crash

[Dokami]

I just got one crash while in settings but now no crash in 50mn maybe it fixed :)