Can someone explain why my game is crashing

[anonxmous]

my crash report client states the following;

[CrashReportClient]
bHideLogFilesOption=false
bIsAllowedToCloseWithoutSending=true
CrashConfigPurgeDays=2

game was playing perfectly until last few updates where I now cannot load any saves without my whole computer freezing up needing to restart it

[sergiomore11]

I think we are all in the same situation. They should fix this. Can't play right now.

[Darksidewalker]

Originally posted by James:

my crash report client states the following;

[CrashReportClient]
bHideLogFilesOption=false
bIsAllowedToCloseWithoutSending=true
CrashConfigPurgeDays=2

game was playing perfectly until last few updates where I now cannot load any saves without my whole computer freezing up needing to restart it

Thats not a proper error.

[superlloyd]

cBugFree=YES

should fix it! :p
just kidding! ;)

[Mr. X]

Thanks to the new update, my game shows a black screen.
before this new update the game works perfect.

[anonxmous]

if there is anyone still in this thread I think I fixed it (at least for now), I used AMD Cleanup Utility program to clean up all my drivers for a fresh install of adrenalin-edition-23.2.1.

It's seems to be working for now, I can load into my saves and play.

Same should go with nvidia if you do a driver wipe and then fresh install

[𝔜𝔲𝔯𝔦𝔲𝔨𝔬]

Are you still having this issue?

[Wüste]

Originally posted by Cristiano Ronaldo:

Thanks to the new update, my game shows a black screen.
before this new update the game works perfect.

Delete all *.ushaderprecache files in C:\ProgramData\Hogwarts Legacy
Let the game recreate the shaderfiles.

[Maurizio]

Originally posted by Wüste:

Originally posted by Cristiano Ronaldo:

Thanks to the new update, my game shows a black screen.
before this new update the game works perfect.

Delete all *.ushaderprecache files in C:\ProgramData\Hogwarts Legacy
Let the game recreate the shaderfiles.

I had the game suddenly crashing during startup, without any evident reason. Yesterday was fine, no patch in between.

You saved my day and my game, I deleted the shaders cache and the game started again.

Thanks !

[august_merciful]

Originally posted by Maurizio:

Originally posted by Wüste:

Delete all *.ushaderprecache files in C:\ProgramData\Hogwarts Legacy
Let the game recreate the shaderfiles.

I had the game suddenly crashing during startup, without any evident reason. Yesterday was fine, no patch in between.

You saved my day and my game, I deleted the shaders cache and the game started again.

Thanks !

I don't have such a folder.
Where can I find it?
Please tell me.

[GrimRP94]

Local disk C:\ProgramData\Hogwarts Legacy

[Levchik]

Originally posted by Wüste:

Originally posted by Cristiano Ronaldo:

Thanks to the new update, my game shows a black screen.
before this new update the game works perfect.

Delete all *.ushaderprecache files in C:\ProgramData\Hogwarts Legacy
Let the game recreate the shaderfiles.

I have the same problem, thats not help me