BUG black shadows

[Zafina]

Yesterday was the perfect game. But when I opened it today I found that the white hippogriff had a black head and the shadows look darker than normal. Has anyone else had this happen or can you help me fix it? I have already reinstalled it and everything and still the same.

[Cheezey Bacon]

I’m having the same issue any idea how to fix it?

[lauv0404]

me too, i hope next update will fix it.

[爪☯ȪƉ丂₩Ĭ刀₲]

Same

[Malavok]

Same problem, all hippogriffs have pitch black areas on their heads. It was fine until the quest to rescue Highwing, when I got to her she looked like this and now all hippogriffs do.

[Kanie]

What worked for me, is that I turned off ray tracing shadows and ray tracing occlusion off in the graphics settings. It fixed those issues for me. Might want to turn off ray tracing all together in that case, but when I turn it back on, the problems come back.

Hope this helps!

[Zafina]

Originally posted by Kanie:

What worked for me, is that I turned off ray tracing shadows and ray tracing occlusion off in the graphics settings. It fixed those issues for me. Might want to turn off ray tracing all together in that case, but when I turn it back on, the problems come back.

Hope this helps!

Well, I'll try to do that when I enter until they put a patch to fix it, although it only happens to me with the 2 hippogriff mounts and some flags. Thank you so much!

[BlackHare]

Unfortunately nothing fix my flying black shadows in certain locations, I think my potato is not strong enough :<

[Ahoup]

https://steamcommunity.com/sharedfiles/filedetails/?id=2934382517

Re installed drivers, put everything on low ..changed reso to 1080 .. menus are fine but getting in the actual game this is what I see.

9900k
32GB
W10 updated
4090

It played fine yesterday.. I reloaded different saves and they all are in black n white.. but the menu's are in color.. >>??

[InvaderJoshua]

I have the same happening. Was good on the first day and then I got the first patch and every new game since the hippogriff's all have black heads and the dodo things do as well. I uninstalled and reinstalled the game, updated my drivers, made sure every setting was maxed out including ray tracing and it still dose it. As you can see below its not my system specs.

PC:
OS: Windows 11
Cpu: intel i9 12900k
Cpu Cooler: Coolermaster ML280 AIO, x4 Noctua NF-F14 (Push/Pull)
Cpu Compound: Noctua NT-H1
Gpu: EVGA FTW OC RTX 3080ti
Motherboard: MSI Z690I Unify
Ram: Corsair Vengence DDR5 5200mhz 64gb
Storage: x2 Samsung Evo Pro Gen 4 NVME 2tb (4tb total)
Case: Coolermaster NR200P (Purple)
Fans: x2 Noctua NF-A12x15 bottom (Intake), x2 Noctua NF-F12 top (Outake)
Fan Controller: Coolermaster 4pin 8 Fan Hub
Psu: EVGA 850W SFX Gold
Monitor: LG C2 55inch
Cable: Anker 8k 60hz, 4k 120hz HDMI cable

[Zafina]

Originally posted by InvaderJoshua:

I have the same happening. Was good on the first day and then I got the first patch and every new game since the hippogriff's all have black heads and the dodo things do as well. I uninstalled and reinstalled the game, updated my drivers, made sure every setting was maxed out including ray tracing and it still dose it.

PC:
Cpu: intel i9 12900k
Cpu Cooler: Coolermaster ML280 AIO, x4 140mm Noctua Fans (Push/Pull)
Gpu: EVGA FTW OC RTX 3080ti
Motherboard: MSI Z690I Unify
Ram: Corsair Vengence DDR5 5200mhz 64gb
Storage: Samsung Evo Pro Gen 4 NVME 4tb
Case: Coolermaster NR200P (Purple)
Fans: x2 Noctua 120mm bottom (Intake), x2 Noctua 120mm top (Outake)
Fan Controller: Coolermaster 4pin Hub
Monitor: LG C2 55inch

Yes, the truth is that the game is wonderful but it's poorly optimized... at least for PC... the only solution they've given me, which seems to have worked, is to turn off ray tracing shadows and ray tracing occlusion off in the graphics settings. I imagine they will fix it in the next patch... or so I hope...

[InvaderJoshua]

Originally posted by Zafina:

Originally posted by InvaderJoshua:

I have the same happening. Was good on the first day and then I got the first patch and every new game since the hippogriff's all have black heads and the dodo things do as well. I uninstalled and reinstalled the game, updated my drivers, made sure every setting was maxed out including ray tracing and it still dose it.

PC:
Cpu: intel i9 12900k
Cpu Cooler: Coolermaster ML280 AIO, x4 140mm Noctua Fans (Push/Pull)
Gpu: EVGA FTW OC RTX 3080ti
Motherboard: MSI Z690I Unify
Ram: Corsair Vengence DDR5 5200mhz 64gb
Storage: Samsung Evo Pro Gen 4 NVME 4tb
Case: Coolermaster NR200P (Purple)
Fans: x2 Noctua 120mm bottom (Intake), x2 Noctua 120mm top (Outake)
Fan Controller: Coolermaster 4pin Hub
Monitor: LG C2 55inch

Yes, the truth is that the game is wonderful but it's poorly optimized... at least for PC... the only solution they've given me, which seems to have worked, is to turn off ray tracing shadows and ray tracing occlusion off in the graphics settings. I imagine they will fix it in the next patch... or so I hope...

Crazy that this is the solution for a game made to this large of a IP. You would think testing would be nuts at WB for this title.

[Majiin-Raziel]

Me and my dad are also having this issue since the last patch. We run ray traced reflections and occlusion at ultra, now we noticed on certain objects pitch black shadows that seem to move around, very noticeable on plants (specifically in the herbology class behind your pot) and in the quidditch arena on the fabric behind the podium.

My dad fixed it last night by enabling ray traced shadows, but we cant afford the framerate dip keeping that setting on. He has tried the newest nvidia drivers and it didn't fix anything.

It would have been nice to be able to roll back the patch, everything ran better for us before this last patch.

*Edit* - I got some screenshots of the problem but I'm not sure how to add them directly to the post here

[InvaderJoshua]

Dose anyone know where to report bugs directly to the devs and not to WB who will just throw out bug reports? If at least a dozen or so people report this direct they may look into it.

[BeeKing]

Same problem, any solution yet?

[Kosuda Takashi]

new patch but i still have the same problem