How to restore a game?

[stevenmortelmans]

Hi all, I just fired up the game to continu the story, but I was surprised to find that I had to make a new character somehow. I thought this might be a simple issue that could be resolved by restarting the tutorial and then exit to the main menu and continue with my established character. But it turns out that that game is completely gone somehow. I saved it before I exited the game yesterday, and even if I didn't, the game from when I last saved it, should be there. I'm really annoyed at the moment because I have 40 hrs playtime on that character. I was wondering if anyone know what might have happend or how I could resolve this?

[Sombral]

same here...

[Boothy]

Don't know if this will help but your save files should be under:

C:\Users\<youruser>\AppData\Local\Hogwarts Legacy\Saved\SaveGames\10320548

I've no idea if the number on the end is the same for everyone, or some random number for the save slot. So that might vary for you.

Also, assuming you haven't disabled Steam Cloud, then you can find any synced save files here:

https://store.steampowered.com/account/remotestorageapp/?appid=990080

Although again, it depends on if the game, or Steam have messed up there as well.

Assuming there are any files there, you should be able to download the newest *.sav and drop them into the above save folder manually.

You can actually see the path, including the number, in the File Name part on Steam Cloud,

Example: 'Hogwarts Legacy/Saved/SaveGames/10320548/HL-00-14.sav'

Hopefully the number, identifies the save slot, so you can compare with the newly created profile, and pick the other one. Assuming it exists of course!

Use this to view everything you have in Steam Cloud, can be useful sometimes:

https://store.steampowered.com/account/remotestorage

[KiberKazax]

Originally posted by Sombral:

same here...

look for tutorial "saves delete". already fixed

[stevenmortelmans]

Originally posted by Boothy:

Don't know if this will help but your save files should be under:

C:\Users\<youruser>\AppData\Local\Hogwarts Legacy\Saved\SaveGames\10320548

I've no idea if the number on the end is the same for everyone, or some random number for the save slot. So that might vary for you.

Also, assuming you haven't disabled Steam Cloud, then you can find any synced save files here:

https://store.steampowered.com/account/remotestorageapp/?appid=990080

Although again, it depends on if the game, or Steam have messed up there as well.

Assuming there are any files there, you should be able to download the newest *.sav and drop them into the above save folder manually.

You can actually see the path, including the number, in the File Name part on Steam Cloud,

Example: 'Hogwarts Legacy/Saved/SaveGames/10320548/HL-00-14.sav'

Hopefully the number, identifies the save slot, so you can compare with the newly created profile, and pick the other one. Assuming it exists of course!

Use this to view everything you have in Steam Cloud, can be useful sometimes:

https://store.steampowered.com/account/remotestorage

Hi, thanks for the response. I tried what you said, but I seem to have .SAV files with the internet explorer icon, so I probably messed that up earlier today. I checked the steam cloud saves, but there are none for Hogwarts Legacy, even though my other games are saved there. I'll probably just restart the game in the summer as I'm a bit down because of this now.

[Boothy]

Ah, that's a shame.

Just on the IE icon. Windows is rather dumb with icons. By default (at least in Win 10), .sav files are not associated with any application. So they get a blank icon and if you try to open by double clicking, you'll be asked to pick an application.

If at any time you, or someone on the PC, opened a .sav file with say IE for some reason in the past, and the always-open was ticked, which is the default. That file is now associated with IE from that point onwards, and the blank icon gets replaced with the IE icon instead.

It doesn't actually mean it's an actual IE file though, and won't impact the use of those files by other applications, such as a game.

The only impact it does have, is when you double click on the file, as that opens the default app, which somehow you've ended up with IE.

[stevenmortelmans]

Originally posted by Boothy:

Ah, that's a shame.

Just on the IE icon. Windows is rather dumb with icons. By default (at least in Win 10), .sav files are not associated with any application. So they get a blank icon and if you try to open by double clicking, you'll be asked to pick an application.

If at any time you, or someone on the PC, opened a .sav file with say IE for some reason in the past, and the always-open was ticked, which is the default. That file is now associated with IE from that point onwards, and the blank icon gets replaced with the IE icon instead.

It doesn't actually mean it's an actual IE file though, and won't impact the use of those files by other applications, such as a game.

The only impact it does have, is when you double click on the file, as that opens the default app, which somehow you've ended up with IE.

Thank you! I didn't know that.

I also found a youtube guide with the step to restore a save, but it doesn't work with my game. I'll try to remove it, install it again an place the saves in the new folder.

[Boothy]

When I heard of other people having save game file issues, I just set up a shortcut on my desktop to point to the save file folder, and then I just copy the save files folder to another drive as a backup at the end of any gaming session.

[stevenmortelmans]

Originally posted by Boothy:

When I heard of other people having save game file issues, I just set up a shortcut on my desktop to point to the save file folder, and then I just copy the save files folder to another drive as a backup at the end of any gaming session.

Hi, I just wanted to let you know that I managed to get my files back. I followed a youtube guide that said to reload the last manual save when you first get handed the controls in the game. For me, it turned out to be the last autosave that needed to be loaded in, but all is well now.

[Boothy]

Originally posted by stevenmortelmans:

Originally posted by Boothy:

When I heard of other people having save game file issues, I just set up a shortcut on my desktop to point to the save file folder, and then I just copy the save files folder to another drive as a backup at the end of any gaming session.

Hi, I just wanted to let you know that I managed to get my files back. I followed a youtube guide that said to reload the last manual save when you first get handed the controls in the game. For me, it turned out to be the last autosave that needed to be loaded in, but all is well now.

Nice one :-)