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Exactly what happens to me. I've tried switching the audio configurations around to no avail, and have restarted my PC and app a couple of times. Just makes the cutscenes grating to sit through without any voices.
IIRC I had to take that option, because I had the same issue at start.
Yup. Switched it around from Home Theater, TV, Headphones on both Speakers and Headphones to no avail.
So I don't really know what your config is? But I'm guessing Stereo Speakers and Headphones? Or do you have a receiver with surround setup? Do you get sound from NVIDIA HDMI? Or a onboard soundcard?
With me, I immediately knew something was wrong with ATMOS on PC through HDMI. My receiver said ATMOS, but it was just weird Stereo. No positional sound. Switching to 7.1 wasn't Atmos of course 😕, but pretty decenr regular surround.
First thing to try is probably going into the soundcard properties (little speaker icon in control panel)
https://ehrqmsxujkt.exactdn.com/wp-content/uploads/2021/07/How-to-Open-The-Old-Advanced-Sound-Settings-in-Windows.jpeg?strip=all&lossy=1&ssl=1
and check if all your enhancements are off and see if the bitrate is correct.
https://filestore.community.support.microsoft.com/api/images/e7649206-1199-49d9-81ef-a0c6b2b86c4f
Just start on 16 bit 44800hz.
I would also disable the HDMI soundcard if you don't use it (or the onboard soundcard if you do use hdmi).
It would be interesting to see if you can test both individually NVIDIA HDMI or Onboard to see if you have the same problem with both of them. If 1 gives good sound, you'd know better where to troubleshoot.
Hope it works out for you!
Doe you have Stereo speakers/headphones?
Is your windows speaker config on stereo?
I don't know if the in-game settings overwrite the windows speaker config. But you could set it to stereo in Windows and see if that helps
Here's an image:
https://www.google.com/search?q=windows+11+speaker+configuration&client=ms-android-samsung-gn-rev1&prmd=isvn&sxsrf=AJOqlzWAUx5mdfujlJtxQJuVf2C1_-SjDw:1676502918741&source=lnms&tbm=isch&sa=X&ved=2ahUKEwiZu76H1Jj9AhVG3KQKHfQNCBMQ_AUoAXoECAIQAQ&biw=412&bih=733&dpr=2.63#imgrc=_ZqeFxyLYBweGM&imgdii=Fan_jP5PsRykdM
This ended up fixing it! I went to the settings menu in Windows 11, System -> Sound, under Advanced 'More sound settings', found my audio device and right-clicked, 'Configure Speakers' and changed it from 5.1 Surround to Stereo.
Awesome man!
Hope you enjoy the game!