Crashing during the seizure warning

[theravenclawheadboy]

am I the only one that cant get the thing to actually even open. Currently feeling like i wasted 70 bucks in my need to play it rather than waiting to play it on my playstation, cause it keeps crashing every single time i try to open it

[seeds2000]

same

[Repaz]

same

[xSmokeySealx]

your PC had a seizure... it did warn you XD

[JesuliVan]

same = me pasa lo mismo

[ryday]

Is it actually crashing out or just freezing? I get past the seizure warning and can hear the menu music but its just a black screen and Task Manager shows it not responding. Played fine the last two days

[Nepnep]

Originally posted by theravenclawheadboy:

am I the only one that cant get the thing to actually even open. Currently feeling like i wasted 70 bucks in my need to play it rather than waiting to play it on my playstation, cause it keeps crashing every single time i try to open it

Ehehehehe your CPU got a seizure and died. It's okay. Just keep it in your Steam and come back in the future when (since I'm not sure what cause it)

1) Your potato becomes a watermelon
2) They fix it.

I preordered Sophie 2 and left it there for over a year before I could even get around to playing it for similar reasons.

[ChrisFlun97]

I have the same issue on my PC (which was able to play Cyberpunk when that was bad and I had 0 issues)

[theravenclawheadboy]

Originally posted by ryday:

Is it actually crashing out or just freezing? I get past the seizure warning and can hear the menu music but its just a black screen and Task Manager shows it not responding. Played fine the last two days

It will give me the warning then crash out to my normal homescreen

[ryday]

Found this on another discussion. Link to the thread on the wb games site
https://hogwartslegacy.bugs.wbgames.com/bug/HL-182

[theravenclawheadboy]

Originally posted by xSmokeySealx:

your PC had a seizure... it did warn you XD

I wouldn't be surprised this laptop has a mind of its own in the most stupid of fashions. Not even joking, but it has no problem when I run it though the gauntlet of being my set up for when I dj for a living. Just had a day off and was wanting to play, and its like nope.

[TheBrandt1800]

Exact same thing for me no task manager just the game closing.

[Vix]

temporary fix While On Hogwards legacy on task manager > Detalils >Hogwards > Set affinity > Just reduce two cores and apply the game will run.

[JDFallen]

Dudes i have solved the problem!!!
Fix under point 4.

1. i looked at the Crash logs (located in C:\Users\"User"\AppData\Local\Hogwarts Legacy\Saved\Crashes) with the Tool "WhoCrashed" - the Problem was the file named "ntdll.dll"

2. Searching for "ntdll.dll crash" there are many entries about this in relation to programs or windows itself

3. ntdll.dll must therefore be repaired. below I explain how. (whereby I must say that I had the luck that Windows seemed to need some updates that I had not made. maybe that helped too)
I looked in the folder c/Windows/System32 for the ntdll.dll file, via right click I could see the version number and found out that my file was not the latest. so I looked on the internet what to do...

4. what i found and did:
4.1. open cmd as administrator
4.2. type "sfc /scannow" - wait until it is done
4.3. enter "Dism.exe /online /cleanup-image /restorehealth".
4.4. restart Windows

5. (the next steps might have been lucky)
5.5. search for Windows updates
5.5.1 this was the quality update I could download: "January 19, 2023-KB5022476 Cumulative Update Preview for .NET Framework 3.5, 4.8 and 4.8.1 for Windows 10 Version 21H2".
5.5.2 restart
5.5.3 windows automatically installed feature update for Windows 10, version 22H2
5.5.4 restart

6. saw if the game starts - and yes it starts.

I hope that I could help you with this.

[TheBrandt1800]

Originally posted by JDFallen:

Dudes i have solved the problem!!!
Fix under point 4.

1. i looked at the Crash logs (located in C:\Users\"User"\AppData\Local\Hogwarts Legacy\Saved\Crashes) with the Tool "WhoCrashed" - the Problem was the file named "ntdll.dll"

2. Searching for "ntdll.dll crash" there are many entries about this in relation to programs or windows itself

3. ntdll.dll must therefore be repaired. below I explain how. (whereby I must say that I had the luck that Windows seemed to need some updates that I had not made. maybe that helped too)
I looked in the folder c/Windows/System32 for the ntdll.dll file, via right click I could see the version number and found out that my file was not the latest. so I looked on the internet what to do...

4. what i found and did:
4.1. open cmd as administrator
4.2. type "sfc /scannow" - wait until it is done
4.3. enter "Dism.exe /online /cleanup-image /restorehealth".
4.4. restart Windows

5. (the next steps might have been lucky)
5.5. search for Windows updates
5.5.1 this was the quality update I could download: "January 19, 2023-KB5022476 Cumulative Update Preview for .NET Framework 3.5, 4.8 and 4.8.1 for Windows 10 Version 21H2".
5.5.2 restart
5.5.3 windows automatically installed feature update for Windows 10, version 22H2
5.5.4 restart

6. saw if the game starts - and yes it starts.

I hope that I could help you with this.

Had you been able to run the game before?

[spookytay]

If you are using a XMP profile for your system memory try disabling it. That got the game to launch for me.