Game Restarts my entire PC

[Danny Phantom]

It's happened twice now, and I can't really tell you how or why, but the game will just straight up black screen and restart my pc. Last time it did it was when I was fast traveling from Hogsmede to the Hufflepuff Common Room.

Processor AMD Ryzen 7 3700X 8-Core Processor 3.60 GHz
GPU: NVIDIA GeForce RTX 2070 Super
Installed RAM 16.0 GB
System type 64-bit operating system, x64-based processor

[Sardonis Lamir]

Clean case, ensure fans are working, ensure dust is not in cpu/gpu. Post system stats and age.

[Grandmother CFO]

https://hogwartslegacy.bugs.wbgames.com/bug/HL-182

[Lord Xanthus]

open up cmd as administrator and do a 'sfc /scannow' command.

[Derivat949]

Specs? ANd what kind of PSU do you have

[Frosty]

Sounds like a heating issue... or a memory malfunction... the first is easy to solve, clean the case, clear out the dust in fans, and if available apply new thermo past on the cpu.. the second is a bit more inconvenient, because it means you will need to buy new memory modules.

[Fremduk]

Originally posted by Danny Phantom:

It's happened twice now, and I can't really tell you how or why, but the game will just straight up black screen and restart my pc. Last time it did it was when I was fast traveling from Hogsmede to the Hufflepuff Common Room.

Had that issues mid Dec. 2022 when started playing demanding games the PC crashed / bios restart - no issue in past playing those games , CPU /GPU temp in normal range after 3 weaks figured it as power supply degraded and under heavy load was crashing system - replaced it with new one and all runs well again ...

[Danny Phantom]

Originally posted by Derivat949:

Specs? ANd what kind of PSU do you have

*Cleaned, dusted and stuff.

Processor AMD Ryzen 7 3700X 8-Core Processor 3.60 GHz
GPU: NVIDIA GeForce RTX 2070 Super
Installed RAM 16.0 GB
System type 64-bit operating system, x64-based processor

[MugHug]

Originally posted by Grandmother CFO:

https://hogwartslegacy.bugs.wbgames.com/bug/HL-182

https://hogwartslegacy.bugs.wbgames.com/bug/HL-334

[psiKotik]

Often pc reboots under load are sign of psu on the way out sorry…

[MugHug]

No specs on your setup?

Why post here.

Report it as a bug here:
https://hogwartslegacy.bugs.wbgames.com/?filter=in_progress

[Bozzy]

Happens to me too happened twice too and it's not just "under load" as my pc doesn't restart under any stress tests I can play other demanding games like cyberpunk on as high stats as my pc can handle and no problems. Sadly I've noticed most people on steam discussions are clowns under the logic of "it works fine for me that means it's a perfectly optimised bugless game it's everyone else that is wrong"

[Grandmother CFO]

https://hogwartslegacy.bugs.wbgames.com/bug/HL-182

[Grandmother CFO]

Originally posted by Bozzy:

Happens to me too happened twice too and it's not just "under load" as my pc doesn't restart under any stress tests I can play other demanding games like cyberpunk on as high stats as my pc can handle and no problems. Sadly I've noticed most people on steam discussions are clowns under the logic of "it works fine for me that means it's a perfectly optimised bugless game it's everyone else that is wrong"

+1

[MugHug]

Originally posted by Grandmother CFO:

Originally posted by Bozzy:

Happens to me too happened twice too and it's not just "under load" as my pc doesn't restart under any stress tests I can play other demanding games like cyberpunk on as high stats as my pc can handle and no problems. Sadly I've noticed most people on steam discussions are clowns under the logic of "it works fine for me that means it's a perfectly optimised bugless game it's everyone else that is wrong"

+1

/1

[Duke Zymurgy]

Are you running windows 11? I have random crashes in all my games since I switched to 11. Including games that had zero issues under windows 10.