THIS post is for the people that CANT PLAY THE GAME!!!!!

[Grandmother CFO]

Deluxe edition,4 different computers,same crash in same place.
Seizure warning and the crash no error,nothing.
Everyone in this situation post here,if this can help,someone help us.

[Grandmother CFO]

İlk olarak elu tarafından gönderildi:

İlk olarak Grandmother CFO tarafından gönderildi:

Finally someone explained the game's problem perfectly.
Strange that the game does this.

Yeah when I searched via google all these problems came up (that are described in this post here as well) and I began wondering.. is it the game now or me? I kinda have a feeling but it's just a feeling that the game is broken somehow. But of course I will search for an error on my side until I can clearly (!) tell it's not me.

It's not you, its the game, I have more than one computer, more than enough to run the game and I bought the deluxe edition and had almost a week without being able to play.
The game started and went down with no errors, nothing.
It was as if the game didn't exist.
I was so frustrated that I created this post for people to help themselves.

[elu]

Update:

- very many different virus/malware/adware scans to check my system
- move freshly installed data back to my SSD
- SFC /SCANNOW - damaged Files found and successfully repaired
- SFC /SCANNOW again - all fine now
- maintenance of windows showed no errors - run maintenance anyways
- run on ShadowPC with my steam account and family share - working fine
- try to report a bug on wbgames.com - endlessloop after click on "create" - tried to reload and submit bug report again - doesn't work... (now that's interesting right?)
- run with starting options (steam) "-autoconfig -condebug - windowed"
- checked installed files via steam again

observations:
Files in "C:\Users\...\AppData\Local\Hogwarts Legacy\Saved\Config\WindowsNoEditor" are missing (compared to a working installation) - only input.ini appeared during my process

consolelog:
Hogwarts Legacy:
[2023-10-29 10:58:13] Game process added : AppID 990080 ""H:\Steam\steamapps\common\Hogwarts Legacy\HogwartsLegacy.exe" -SaveToUserDir -UserDir="Hogwarts Legacy"", ProcID 8700, IP 0.0.0.0:0
[2023-10-29 10:58:13] GameAction [AppID 990080, ActionID 1] : LaunchApp changed task to WaitingGameWindow with ""
[2023-10-29 10:58:13] GameAction [AppID 990080, ActionID 1] : LaunchApp changed task to Completed with ""
[2023-10-29 10:58:16] Game process updated : AppID 990080 ""H:\Steam\steamapps\common\Hogwarts Legacy\HogwartsLegacy.exe" -SaveToUserDir -UserDir="Hogwarts Legacy"", ProcID 13464, IP 0.0.0.0:0

also had:
[2023-10-29 11:25:16] GameAction [AppID 990080, ActionID 1] : LaunchApp failed with AppError_16 with ""

Maybe interesting?

Farthest Frontier (a game that works):
[2023-10-28 17:57:46] Game process added : AppID 1044720 ""H:\Steam\steamapps\common\Farthest Frontier\Farthest Frontier.exe"", ProcID 16176, IP 0.0.0.0:0
[2023-10-28 17:57:46] GameAction [AppID 1044720, ActionID 1] : LaunchApp changed task to WaitingGameWindow with ""
[2023-10-28 17:57:46] GameAction [AppID 1044720, ActionID 1] : LaunchApp changed task to Completed with ""
[2023-10-28 17:57:51] Game process updated : AppID 1044720 ""H:\Steam\steamapps\common\Farthest Frontier\Farthest Frontier.exe"", ProcID 16176, IP 0.0.0.0:0
[2023-10-28 17:58:07] Game process removed: AppID 1044720 ""H:\Steam\steamapps\common\Farthest Frontier\Farthest Frontier.exe"", ProcID 16176

Seems on my local PC HL isn't able to run the optimization/initialization skript.

On my shadow it didn't run so smooth that's why I want to run it on my local machine, also.. because.. yeah I have a local PC and want to play it there..

I'll anyways open a post on a trojan board and describe my problem just because these guys have more experience with behaviour of different kinds. And also to double check for malicious stuff. Also will try again to open a bug report at wb.. and maybe one via steam.

edit: bug report at wb worked now

[elu]

Hey folks,

wanted to give an update on my progress:
Tl;dr : uninstalled Avira Antivirus - game starts and running fine...

Background to this:
Posted my case on a Trojan board. They help people get their PCs clean. So I posted there and on another board that is just for Windows problems. While reading stuff on that trojan board (learning that avira is kinda trash) I uninstalled avira (because also have better stuff running) I get an answer on that windows board. They asked me to reproduce my problem so I went on steam to start the game and it starts lol

Hope can help with that in the future!

Thanks to you all who supported me and support each other here. Really awesome of you!

[Kambien]

Or save yourself time and just look at the event viewer shortly after a Hogwarts crash when the game is on Ultra Graphics with or without Ray Tracing and you will see it is a video crash.

[Grandmother CFO]

İlk olarak elu tarafından gönderildi:

Hey folks,

wanted to give an update on my progress:
Tl;dr : uninstalled Avira Antivirus - game starts and running fine...

Background to this:
Posted my case on a Trojan board. They help people get their PCs clean. So I posted there and on another board that is just for Windows problems. While reading stuff on that trojan board (learning that avira is kinda trash) I uninstalled avira (because also have better stuff running) I get an answer on that windows board. They asked me to reproduce my problem so I went on steam to start the game and it starts lol

Hope can help with that in the future!

Thanks to you all who supported me and support each other here. Really awesome of you!

I recommend four programs for your computer and other players.
1 - Simple Wall, protects your computer and is lightweight.
2 - Bleach bit or Privazer for cleaning.
3 - Hinfo64 to see GPU and CPU temperatures.
4 - Crystal Disk Info to see the health of your disks.

Good game

[Grandmother CFO]

İlk olarak Kambien tarafından gönderildi:

Or save yourself time and just look at the event viewer shortly after a Hogwarts crash when the game is on Ultra Graphics with or without Ray Tracing and you will see it is a video crash.

What if the game never even opens??

[Kambien]

İlk olarak Grandmother CFO tarafından gönderildi:

İlk olarak Kambien tarafından gönderildi:

Or save yourself time and just look at the event viewer shortly after a Hogwarts crash when the game is on Ultra Graphics with or without Ray Tracing and you will see it is a video crash.

What if the game never even opens??

Make sure the game is not running in the background. If it is - kill it.

Go to ‘C:\Users<your-user>\AppData\Local\Hogwarts Legacy\Saved’ and delete everything except for the ‘SaveGames’ folder (if you have it)

Next go to ‘C:\ProgramData\Hogwarts Legacy’ and delete everything except for the ‘NotAllowedUnattendedBugReports’ file

Start the game and it should take some time to properly prepare the shader cache for real this time and let you in

[Kambien]

İlk olarak Grandmother CFO tarafından gönderildi:

1 - Simple Wall, protects your computer and is lightweight.

Or just use the already installed Windows Firewall. Simple Wall is acting as an interface to Windows Firewall, in a nutshell. Never understood why people use Simple Wall rather than learn to do the exact same things with host base firewalls that are already installed natively.
Simple Wall uses resources that are not necessary.

[Grandmother CFO]

İlk olarak Kambien tarafından gönderildi:

İlk olarak Grandmother CFO tarafından gönderildi:

What if the game never even opens??

Make sure the game is not running in the background. If it is - kill it.

Go to ‘C:\Users<your-user>\AppData\Local\Hogwarts Legacy\Saved’ and delete everything except for the ‘SaveGames’ folder (if you have it)

Next go to ‘C:\ProgramData\Hogwarts Legacy’ and delete everything except for the ‘NotAllowedUnattendedBugReports’ file

Start the game and it should take some time to properly prepare the shader cache for real this time and let you in

I did all this in February, unfortunately it only works for some players.
The problem with the game is that when loading play, the game starts and returns to Windows.
No errors at all, now I can play it but a lot of people have never played it.
It's strange but it's reality.

[Grandmother CFO]

İlk olarak Kambien tarafından gönderildi:

İlk olarak Grandmother CFO tarafından gönderildi:

1 - Simple Wall, protects your computer and is lightweight.

Or just use the already installed Windows Firewall. Simple Wall is acting as an interface to Windows Firewall, in a nutshell. Never understood why people use Simple Wall rather than learn to do the exact same things with host base firewalls that are already installed natively.
Simple Wall uses resources that are not necessary.

Oh, I have to tell you right, Windows already has drivers and all the necessary protections installed.
So much #trash# is unnecessary.

[Kambien]

İlk olarak Grandmother CFO tarafından gönderildi:

İlk olarak Kambien tarafından gönderildi:

Make sure the game is not running in the background. If it is - kill it.

Go to ‘C:\Users<your-user>\AppData\Local\Hogwarts Legacy\Saved’ and delete everything except for the ‘SaveGames’ folder (if you have it)

Next go to ‘C:\ProgramData\Hogwarts Legacy’ and delete everything except for the ‘NotAllowedUnattendedBugReports’ file

Start the game and it should take some time to properly prepare the shader cache for real this time and let you in

I did all this in February, unfortunately it only works for some players.
The problem with the game is that when loading play, the game starts and returns to Windows.
No errors at all, now I can play it but a lot of people have never played it.
It's strange but it's reality.

Have you investigated event viewer yet? It will show you where the game is experiencing the crash. This does not mean you will find the silver bullet, you will find the next leg of work ahead of you.

And have you done this today?

Have you also done a steam repair?

Is the game installed on a solid state drive?

[Grandmother CFO]

İlk olarak Kambien tarafından gönderildi:

İlk olarak Grandmother CFO tarafından gönderildi:

I did all this in February, unfortunately it only works for some players.
The problem with the game is that when loading play, the game starts and returns to Windows.
No errors at all, now I can play it but a lot of people have never played it.
It's strange but it's reality.

Have you investigated event viewer yet? It will show you where the game is experiencing the crash. This does not mean you will find the silver bullet, you will find the next leg of work ahead of you.

And have you done this today?

Have you also done a steam repair?

Is the game installed on a solid state drive?

Maybe I explained myself poorly, I speak Portuguese and not English.

The game worked for me after the first update, miraculously.
I played for around 40 hours and stopped because the optimization wasn't the best.
I used Windows 10 ver 22h1 and 22h2 didn't work on either.

I have nvme and Samsung ssd in all my computers and amd cpu.

I use a Noctua DH - 15 dual air cooler (best air cooler for me) and the fans almost come out lol and there is no dirt.

The game for many players never worked, ever.
In the first week I tested everything, drivers, windows, other computers, reinstalled, repaired, I even had users helping me move game folders lol.
Frankly, we are not the ones who have to do this work.

The game, when preparing the Shaders, puts a strange strain on the CPU and fills up the RAM.

[Kambien]

İlk olarak Grandmother CFO tarafından gönderildi:

İlk olarak Kambien tarafından gönderildi:

Have you investigated event viewer yet? It will show you where the game is experiencing the crash. This does not mean you will find the silver bullet, you will find the next leg of work ahead of you.

And have you done this today?

Have you also done a steam repair?

Is the game installed on a solid state drive?

Maybe I explained myself poorly, I speak Portuguese and not English.

The game worked for me after the first update, miraculously.
I played for around 40 hours and stopped because the optimization wasn't the best.
I used Windows 10 ver 22h1 and 22h2 didn't work on either.

I have nvme and Samsung ssd in all my computers and amd cpu.

I use a Noctua DH - 15 dual air cooler (best air cooler for me) and the fans almost come out lol and there is no dirt.

The game for many players never worked, ever.
In the first week I tested everything, drivers, windows, other computers, reinstalled, repaired, I even had users helping me move game folders lol.
Frankly, we are not the ones who have to do this work.

The game, when preparing the Shaders, puts a strange strain on the CPU and fills up the RAM.

No worries, thank you for taking the time to help me understand more.

How much RAM does your computer have? And what video card does your computer have?

[Aleddra]

Sometimes increasing Virtual Memory helps:
https://www.windowscentral.com/software-apps/windows-11/how-to-manage-virtual-memory-on-windows-11

[Kambien]

İlk olarak Aleddra tarafından gönderildi:

Sometimes increasing Virtual Memory helps:
https://www.windowscentral.com/software-apps/windows-11/how-to-manage-virtual-memory-on-windows-11

Indeed! Particularly if you are a lower amount of RAM.