Game crashes after startup warning screen

[sarahheadley95]

I click on the game, it loads up to the warning screen then crashes

[ElMito]

EVERYONE GO TO NVIDIA WEBSITE AND MANUALLY UPDATE DRIVERS!!! THIS RESOLVED MY ISSUE!!!

[ElMito]

sarahheadley95 eredeti hozzászólása:

I click on the game, it loads up to the warning screen then crashes

SO I FOUND THE SOLUTION ON REDDIT. UPDATE NVIDIA DRIVERS MANUALLY DIRECT FROM WEBSITE, THIS FIXED IT!!

[Kordel]

JDFallen eredeti hozzászólása:

Dudes i have solved the problem!!!
Fix under point 4.

1. i looked at the Crash logs (located in C:\Users\"User"\AppData\Local\Hogwarts Legacy\Saved\Crashes) with the Tool "WhoCrashed" - the Problem was the file named "ntdll.dll"

2. Searching for "ntdll.dll crash" there are many entries about this in relation to programs or windows itself

3. ntdll.dll must therefore be repaired. below I explain how. (whereby I must say that I had the luck that Windows seemed to need some updates that I had not made. maybe that helped too)
I looked in the folder c/Windows/System32 for the ntdll.dll file, via right click I could see the version number and found out that my file was not the latest. so I looked on the internet what to do...

4. what i found and did:
4.1. open cmd as administrator
4.2. type "sfc /scannow" - wait until it is done
4.3. enter "Dism.exe /online /cleanup-image /restorehealth".
4.4. restart Windows

5. (the next steps might have been lucky)
5.5. search for Windows updates
5.5.1 this was the quality update I could download: "January 19, 2023-KB5022476 Cumulative Update Preview for .NET Framework 3.5, 4.8 and 4.8.1 for Windows 10 Version 21H2".
5.5.2 restart
5.5.3 windows automatically installed feature update for Windows 10, version 22H2
5.5.4 restart

6. saw if the game starts - and yes it starts.

I hope that I could help you with this.

I was always stuck at shader loading. Now after i did this i dont even get that far. Black screen after seizure warning.

[2010 Cadillac CTS]

mine crashes right after the epilepsy warning every single time
i am positive my specs are not an issue

[lee]

psnjungle eredeti hozzászólása:

Marcosgrb eredeti hozzászólása:

https://hogwartslegacy.bugs.wbgames.com/bug/HL-182

is there any context/details to why you posting this? are u trying to tell ppl to post it as well, comment on it, vote on it? what? lol

This a bug report and we should all consolidate here so the volume will grab the dev's notice. Also, please keep the focus on Windows. Some people added the Steamdeck and the PS5, both of which do not experience this specific issue.

Crash reports are usually in C:\Users\%USER%\AppData\Local\Hogwarts Legacy\Saved\Crashes.

[shizashane420]

mine was freezing on the load screen, tried all the fixes all day and nothing worked. However i set the main exe. file to run as administrator and then ran windows troubleshoot on the main exe. file which it placed a windows 8 patch on it and presto the game runs again. hope this works for you all.

[LitaXOXO]

Guess what, I tried literally everything in this thread and I even reinstalled my OS, it's still crashing at warning screen.

[Cedar]

ElMito eredeti hozzászólása:

EVERYONE GO TO NVIDIA WEBSITE AND MANUALLY UPDATE DRIVERS!!! THIS RESOLVED MY ISSUE!!!

You have to be aware that what worked for you does not mean it will work for everyone.
Updating my nvidia driver from the website was literally the first thing I tried before many many other attempts at different solutions.

[kingshadowI$]

Would the Ultrawide fix on nexus work for this.

[Grandmother CFO]

Cyan eredeti hozzászólása:

ElMito eredeti hozzászólása:

EVERYONE GO TO NVIDIA WEBSITE AND MANUALLY UPDATE DRIVERS!!! THIS RESOLVED MY ISSUE!!!

You have to be aware that what worked for you does not mean it will work for everyone.
Updating my nvidia driver from the website was literally the first thing I tried before many many other attempts at different solutions.

+1

[Thợ Điện Campuchia]

it's been 5 days and nothing be fixed yet

[Bri]

Hieu, Not Hue eredeti hozzászólása:

Foxtrot eredeti hozzászólása:

Go to AppData\Local folder and delete the Hogwarts Legacy folder. Then start the game again.

This worked for me.

If you dont want to delete your savefile just delete the Config Folder inside of it.

So I tried this and I can confirm this worked for me. I uninstalled it and reinstalled it too.

Wow... After 3 days of this, this was actually the ONLY thing out of anything that worked!!! For now anyway.. lol

[Grandmother CFO]

SkankHunt42 eredeti hozzászólása:

Hieu, Not Hue eredeti hozzászólása:

So I tried this and I can confirm this worked for me. I uninstalled it and reinstalled it too.

Wow... After 3 days of this, this was actually the ONLY thing out of anything that worked!!! For now anyway.. lol

Just that?I do that 10 times by now lol

[Zeewolf]

After todays game update I could finally past the epilepsy warning page. Thanks for your support game developers. I'm feeling like really close to playing your game. Now I'm stuck on shader screen. It says my high end PC is not high end for this game so I need to upgrade memory and stuff LOL

[fattypatty]

Zeewolf eredeti hozzászólása:

After todays game update I could finally past the epilepsy warning page. Thanks for your support game developers. I'm feeling like really close to playing your game. Now I'm stuck on shader screen. It says my high end PC is not high end for this game so I need to upgrade memory and stuff LOL

did another patch come out or did you just install the feb 14 patch?