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Hells bells, I even tried flushing the DNS, but all I see is you all over the forums like a rash any time bad connection comes up trying to gaslight and blame everyone's hardware because "it runs perfectly on yours."
I get it. But if the problem is something server side, or the server picking a fight with my ISP, it doesn't help for some people to go telling me it's all in my hardware. Generally speaking, the game looks great and plays smooth on my PC.
If the server has just been bogging or picking fights with major national ISPs here in the US, let me know. Honesty and problems is a lot easier to take than blame and problems.
What I can theory is that perhaps Europe has gone against game developers for micro transactions, gambling type situations or other problems that will result in STO being prosecuted or perhaps the Nation whose player is having trouble banned STO at their level.
What you could try to do is a USA Proxy source location closest to Boston Mass. And try to log in from there. When the game thinks your connection is from the area of Boston it should be very friendly with your computer and you.
My specific state banned people from inside our state from reaching certain webpages online due to location by law so the servers of the content either banned my state entirely or I use a VPN to bypass the State Ban by location by logging in from another state thats not affected by those silly laws. Its a good workaround.