Not receiving items from the exchange?

[jpsafe80]

It may be a newbie thing, but my inventory has plenty of space, message that purchase was made comes across, and money is deducted for the purchase, yet no item. Tried multiple characters and item types, rank is FAdm on both characters, nada. Anyone else having a similar issue?

[Flash Gordon]

Originally posted by jpsafe80:

It may be a newbie thing, but my inventory has plenty of space, message that purchase was made comes across, and money is deducted for the purchase, yet no item. Tried multiple characters and item types, rank is FAdm on both characters, nada. Anyone else having a similar issue?

Dude, you got to read the patch notes whenever they are released.

" Captains will no longer be able to conduct trades that would cause a captain to exceed their Energy Credit limit.
Energy Credits and items gained on the exchange will now be mailed to captains to prevent any losses due to being near the energy credit limit.
Captains won’t be able to take Energy Credits from the mail if it would cause them to exceed their Energy Credit limit. "

https://www.arcgames.com/en/games/star-trek-online/news/detail/11543773-pc-patch-notes-for-5%2F8%2F23

Go and check your Mail Vendor.

[Eggy]

Originally posted by Flash Gordon:

Originally posted by jpsafe80:

It may be a newbie thing, but my inventory has plenty of space, message that purchase was made comes across, and money is deducted for the purchase, yet no item. Tried multiple characters and item types, rank is FAdm on both characters, nada. Anyone else having a similar issue?

Dude, you got to read the patch notes whenever they are released.

" Captains will no longer be able to conduct trades that would cause a captain to exceed their Energy Credit limit.
Energy Credits and items gained on the exchange will now be mailed to captains to prevent any losses due to being near the energy credit limit.
Captains won’t be able to take Energy Credits from the mail if it would cause them to exceed their Energy Credit limit. "

https://www.arcgames.com/en/games/star-trek-online/news/detail/11543773-pc-patch-notes-for-5%2F8%2F23

Go and check your Mail Vendor.

The OP is buying, not selling.

[steventirey]

Originally posted by Eggy:

Originally posted by Flash Gordon:

Dude, you got to read the patch notes whenever they are released.

" Captains will no longer be able to conduct trades that would cause a captain to exceed their Energy Credit limit.
Energy Credits and items gained on the exchange will now be mailed to captains to prevent any losses due to being near the energy credit limit.
Captains won’t be able to take Energy Credits from the mail if it would cause them to exceed their Energy Credit limit. "

https://www.arcgames.com/en/games/star-trek-online/news/detail/11543773-pc-patch-notes-for-5%2F8%2F23

Go and check your Mail Vendor.

The OP is buying, not selling.

And it says:

Energy Credits and items gained on the exchange will now be mailed to captains to prevent any losses due to being near the energy credit limit.

Items gained will be mailed. That means buying.

[Dad's Gaming Addiction]

Originally posted by jpsafe80:

It may be a newbie thing, but my inventory has plenty of space, message that purchase was made comes across, and money is deducted for the purchase, yet no item. Tried multiple characters and item types, rank is FAdm on both characters, nada. Anyone else having a similar issue?

Checking the mail icon on the right isn't enough...that just lets you read the mail. To actually collect what you bought, go to a mail station (scattered throughout) and you'll be able to collect your item then. I made the same mistake today having not played in ages, no worries.

[Eggy]

Originally posted by steventirey:

Originally posted by Eggy:

The OP is buying, not selling.

And it says:

Energy Credits and items gained on the exchange will now be mailed to captains to prevent any losses due to being near the energy credit limit.

Items gained will be mailed. That means buying.

Gotcha. Thanks.