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Just log into the ARC STO webpage. Use the same log in you created whn you first started the game on steam. They make you create an account. That's what you use. THe ARC launcher will NOT dedect you game and will make it appear you have no games. IGNORE IT. I did a bunch of promotion codes thru the ARC launcher and it DID tie to my steam STO account and worked. ^ free t6 ships. You have to use ARC launcher to enter promotion codes, or their website. Easier on the launcher though.
Don't worry about it not showing you STO game on teh ARC launcher, the devs are not too smart it seems. As long as you use the same account log in you made when you started STO the first time on steam, you will be fine. The ARC launcher is worthless unless you use it for promotion codes.