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The only thing in the game that actually works as intended without any glitches is the shop. Make of that what you will.
open chat and type in "/killme" without brackets. So you can leave the mission and send a bug report
What am i supposed to do if the cutscene just isnt playing out how it should be? Reset the mission twice and it was exactly the same every time, i dont have the energy to turn the game back on but i have a feeling it wont work even if i turn the game back on rn, thats kinda the games whole thing isnt it, (perfect world ent idk how youre still operational if you can even be called that.)
1. Read the mission details and the tasker for directions and important information that you might be missing. Check the STO forum and wiki and google for a walkthrough of that mission to determine if you are not doing the mission correctly. Check the bug forum and google for a workaround or if it is known bug.
2. Beam out of mission, then continue the mission at the place you come back to.
3. Beam out of mission, Drop that mission, pick that mission and try again.
4. Beam out of the mission, log off of STO then log back into STO, then continue that mission.
5. Exit game after beaming/warping out then exit game, change the options to Patch on demand, and then hit Verify game files. Once finished, log back in, and run the mission again.
6. Try rebooting computer and router at this point. Many problems like this with the game stem from poor or faulty Network connection between your computer and the game servers. Check and troubleshoot your network connection to the game servers.
7. Report the problem in a bug report. Beam out of mission, Skip that mission if it is in a chain. Try that mission again in a month or two. Report the problem in a bug report again.
https://www.arcgames.com/en/forums/startrekonline#/discussion/comment/13633895