Ghostbusters: The Video Game

Ghostbusters: The Video Game

Jib Dec 27, 2014 @ 10:27am
Msg: Runtime exception code c00000005 (ACCESS_VIOLATION) = Cant start game
Msg: Runtime exception code c00000005 (ACCESS_VIOLATION)
file: intel_stack_trace.cpp
line: 511


Unplugging my controller does not fix this issue im on Win 7.Game will not start anyone figure out a fix for this issue yet ?
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Showing 1-15 of 17 comments
Erif Neerg Dec 27, 2014 @ 12:37pm 
Most people have said that it's a controller issue so make sure you don't have any wireless device or programs that might messing it up.
RichieRoo Dec 28, 2014 @ 1:12am 
I still cant get it to run either
Cthulwho? Dec 28, 2014 @ 1:14am 
Make sure everything but your mouse and keyboard are unplugged. For me it was my 360 wireless receiver AND my Razer Nostromo keypad.
Ember Dec 28, 2014 @ 1:18am 
^that doesn't work for me
RichieRoo Dec 28, 2014 @ 2:08am 
I unplugged everything and tried a different mouse. Still have the same error
MojoNexus Dec 28, 2014 @ 7:16am 
Same issue.
Gardenho Dec 28, 2014 @ 12:58pm 
I had to also unplug my joystick in addition to my 360 controller and it started right away. I'm using windows 8.1.
mikk Dec 28, 2014 @ 5:13pm 
Originally posted by Gardenho:
I had to also unplug my joystick in addition to my 360 controller and it started right away. I'm using windows 8.1.
also running 8.1 and this worked for me too:emofdr:
Originally posted by mikkganistan:
Originally posted by Gardenho:
I had to also unplug my joystick in addition to my 360 controller and it started right away. I'm using windows 8.1.
also running 8.1 and this worked for me too:emofdr:


same here. 8.1 too
Studious_Gluteus Oct 7, 2015 @ 7:16pm 
Originally posted by mikk:
Originally posted by Gardenho:
I had to also unplug my joystick in addition to my 360 controller and it started right away. I'm using windows 8.1.
also running 8.1 and this worked for me too:emofdr:
Did not work for me, running Windows 10.
Cosmic Oct 12, 2015 @ 4:04pm 
Try uninstalling the drivers for the controller, or disabling/uninstalling any custom controller applications. I had a program, WinJoy, I think it was called, and when I uninstalled that, the game worked fine.
Thanrik D'ean Dec 7, 2015 @ 2:56pm 
I tried unplugging the controller then putting it back in after i launch the game i found the controller still didn't work.

However, The fix that worked for me was i unplugged my 360 controller from my USB 3.0 port into my USB 2.0 port and now the game works flawlessly. Hope it works for you all too!

Correction: It works in the USB 3.0 port, just didn't like the 360 controller plugged in with my webcam.
Last edited by Thanrik D'ean; Dec 14, 2015 @ 4:10am
Gold Ranger Oct 19, 2017 @ 11:24am 
in 2017 it's still the controller.. unplug it. widows 10 user
BeanoWild Oct 6, 2019 @ 11:30am 
i cant get it to work. please help!
KingPhantom May 8, 2022 @ 2:23pm 
2022 and stil a problem.... sucks tbh...

i want to use my controller on this game
Last edited by KingPhantom; May 8, 2022 @ 2:24pm
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