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If you really want a starting point check the employment boards in diners and restaurants. If the board isn't in the front say you're the health inspector. If there is no board at all, check the computer. The name of the person logged in and check their v mail for a few names that also work there. Take note of everyone who is 36.
Following that hit corpos next, housing associations, enforcer divisions etc.
At the end of this you'll have a bunch of people to check. If they are homeless or unemployed you have a big problem but that's all you can do currently.
I cracked a case where I had build, hair and they liked baseball. It took a while but eventually found them.
Realistically if you walked up to someone and said "someone was acting sus age 36 and blood type O+" they would tell you themselves they can't do anything with that.
You are a sponge for information. Roam. Consume it all. You don't need an investigation or side-job to break into places and plundering all their files. Armed security turrets are just the plastic wrapper you need to get through on your information candy.
Or maybe they patched it so it doesn't automatically do that anymore, in which case I say "boo.
I think its pretty obviously intentional and by that merit, shouldn't be taken out. If you find it unfun, don't play like that, but if you want to be able to solve cases eventually (you're playing a detective game... I'd hope you'd have the drive to solve the case, even if its a bit arcadey...) then play it with the mechanics of the case board in mind.
I learned this by accident myself, even. I had a case where the only info I had was what building they worked in(the largest in my city), long brown hair, and shoe size 13. That's it. Was racking my brain for hours and following people home/from work with no success. Then I mis-clicked on the job listing and discovered the job listing had updated at some point without informing me- And had the person's whole name right there where it hadn't been before. Later testing is how I discovered it updates when you've made the call/opened the briefcase and got the target's info.
I have 100 hours in this game, all of it spent on fresh save files to minimize the info I have. Trust me, I don't "play like that", and as a consequence of my player's infinite memory, I literally cannot scan most information without it ruining my save file and fun. This gets in the way of my enjoyment of the game.
Sounds like small city problems to be honest. I've not had instant solve for cases upon taking the case ever, personally. You have to do some sleuthing around. But also personally, I don't go anywhere I'm not intending to case out and gain information from. If I can't determine myself that 'this location might be important to my current case' then I don't go there unless I already went there and couldn't grab loot I wanted. The only place exempt from this is street side shops and restraunts, those i'll explore because to be honest I rarely ever have a situation where my information already overlaps.
I don't want my character remembering things that I don't personally remember, period. I want it to be HARDER to do the detective work, without a magical memory that somehow perfectly connects every minute aspect of every human being i have ever looked at for the rest of time.
Edit: also this is not "small city" problems, I exclusively play on very large.
Those cases with ridiculous criteria that solve themselves should probably be filtered out by the game. Generate criteria until there's 1-2 people that can match. There should always be logical info given to narrow things down. Age and blood is not a reasonable set of data.