FAQs + Bug Reporting

[sean.campbell]

First of all, happy launch day detectives!

We have a fairly thorough FAQ here: https://fireshinegames.co.uk/customer_support/shadows-of-doubt/
For anything else missing there please do join our Discord which will have the most up to date FAQs pinned to the FAQ channel: https://discord.gg/shadows

Your feedback has been instrumental in helping Shadows of Doubt become what it is today, you can continue to report bugs using this link: https://forms.fillout.com/t/toxaznLCR7us

And check what is being worked on here: https://www.notion.so/shadowsofdoubt/0053dddf306643eea972c6595ac897d2?v=25d97977c0ad43b5811787d11ee27987

[Prescott]

we all waiting fix for twtich integration)

[monsterfurby]

I'm currently stuck in the 'epilogue' of the tutorial story where I'm supposed to get a key for the second apartment. It triggers the FPOWA dialogue, but when the guy tells me "here's the key", I'm not getting a key, and when I go to the apartment, it remains locked and inaccessible. Is there a workaround for this?

[Kyle47]

When I installed a "Beauty" Sync Disc prices increased instead of deacrising.

[Spazzhappy]

Originalmente postado por monsterfurby:

I'm currently stuck in the 'epilogue' of the tutorial story where I'm supposed to get a key for the second apartment. It triggers the FPOWA dialogue, but when the guy tells me "here's the key", I'm not getting a key, and when I go to the apartment, it remains locked and inaccessible. Is there a workaround for this?

So I hit that bug too, and reloaded a save a couple of times until I noticed the apartment was the basement apartment, not the ground level I thought it was. I didn't see a key in inventory and door unlocked without issue. Hope that helps? Could still actually be a bug and I just didn't notice before.

[cheeto1199]

The screen shake is pretty intense, and seems kinda random when it happens during the rain. I also feel like there should be a setting to turn it down, unless there is and im just stupid

[michaelrgnipon]

The game just stop working (I cant open doors, turn out lights) when I tried to move the lights swtich on my new empty apartment.

[ustaritz]

Originalmente postado por monsterfurby:

I'm currently stuck in the 'epilogue' of the tutorial story where I'm supposed to get a key for the second apartment. It triggers the FPOWA dialogue, but when the guy tells me "here's the key", I'm not getting a key, and when I go to the apartment, it remains locked and inaccessible. Is there a workaround for this?

Make sure you are in the correct case. As in, press F, click on the tutorial story on top of the screen and attempt the dialogue again. When i did this i opened a new case for some reason and i was in that empty tab and the dialogue wouldn't work properly. You must go back to the story tab and then talk to the contact. My guess is being the wrong active case or off duty mode will prevent scripts from executing even if it looks like you're progressing them.

[ustaritz]

I think this has been covered already extensively in other threads but i'll throw in my problem for what it's worth.
My first side quest post tutorial was recovering this ladies baseball card and i did but placing the item in the designated mailbox which i was given the key for is not checking the objective mark on my resolution form. Nor can i hand it over directly to the customer which should be an option. Mailbox delivery is great as it can allow to turn in quests quickly without looking around for the customer for hours as they wander. But in this specific case it seems broken and the option to turn it in before filing the resolution would be a good addition that makes sense. The conversation could even lead to a revenge type subcontract to enhance the story further.

[Atmaweapon]

Originalmente postado por Maxo:

I have encountered a bug where I am not able to save the game. It was working fine for the first hour (both manual and QuickSaving), but then I was not able to save anymore. Whehnever I create any existing save or create a new save, nothing happens. The same with QuickSaving - I press F5 and no prompt about quicksavinga appears.
Am I now stuck and basically without any possibility to save? :(

Exact same problem here, but I realized the issue way after finishing the tutorial and a few cases after that, which means my whole game is lost, and I'm not really ready to come back if I'm not sure I won't lost progress that much.
Though it seems Sandbox mode works fine ? I'll try it out.

[Upiór]

Vandalism quest is bugged. After complite mission i go back to end quest and its bugged, Person who want to me vandalism don't have any dialog about quest / photo

[E-HOT]

Bugs related to theft side missions:

- I took the second theft mission while the first was active and my second mission secret contact did not appear at the meeting place, and was not there for two days. Then I took two more theft missions and after that second mission contact appeared in the needed place with multiple duplicated entries "Who is Spencer"
- I found a theft target document, dropped it to read it and picked it up, disposed of it, and the case was stuck with second objective completed and the first one not. After I closed the case, case target appeared in the middle of the screen stacked on top of each other, and did not go away
https://steamcommunity.com/sharedfiles/filedetails/?id=2968013619

[Ordon]

Originalmente postado por monsterfurby:

I'm currently stuck in the 'epilogue' of the tutorial story where I'm supposed to get a key for the second apartment. It triggers the FPOWA dialogue, but when the guy tells me "here's the key", I'm not getting a key, and when I go to the apartment, it remains locked and inaccessible. Is there a workaround for this?

Same thing happened to me on my first playthrought - it seems like the apartment I was given didn't even exist in the game. Re-doing the intro quests with new generated city fixed it for me

[Tanner]

If you use the numeric keypad to input the login code on a computer, your hand pop-ups with the scanner, your fists, watch etc. Please disable these inputs while using a computer. It looks awful.

[Cup!d.]

Originalmente postado por Quantras:

Are any quests that require you to steal something like an envelope and toss it in the ocean bugged? I've gotten two of these and both times the game doesn't seem to acknowledge when I collected the item, or that I tossed it into the sea and I have to close the case without any reward.

I have the same problem

[TheFuriouswc]

There seems to be a bug where you can clip through a wall by siting on a near by bench.