Game fails to load...

[aPantslessKyo]

So I bought the game Day 1. Worked fine for the 5 hours I've played previously (which was 3 full runs), but after a week of not playing it's not even loading.

No error message, no anything, just a black MS/DOS like loading black square that keeps going indefinitely. I have let the load run for as long as 45 minutes with absolutely nothing happening.

Specs:

Win 10 Home Edition 64-bit
GTX 960 2-GB (Dedicated Phys-X)
GTX 1060 3-GB
Intel i5-2300S
16GB Hyperion X Fury DDR3 RAM
USB Xbox One Controller (Steam Controller Preferences activated)


What I've done:

Let load "cube" run for up to 45 minutes
Verify File Integrity
Ran .exe as admin
Attempted to run in compatibility mode (load cube didn't even appear)
Uninstall / Reinstall
Update Drivers on both GPU's
Run every windows update from release to now
Re-verify Integrity

I'm just hoping there's a possible solution, otherwise I'll be pretty sad. I love the game, and have been wanting to play it, and this issue is making that impossible.

[< blank >]

Hi,
thanks for reporting this.
A user has found a workaround for a very similar bug on UWP. Pasting it here:

Found a working fix to get it running EVERY time. It's a little technical but its a couple of steps to ensure it will always load properly. Firstly, load task manager. click on More Details at the bottom if its in the basic view. then click on the details tab at the top. Run the game, go back to the details tab and look for SoR4.exe Right click it and click Set Affinity. Untick All Processors then just tick CPU 0. Click OK and go back to the game and it should be loaded. Once its loaded, go back and re-select All Processors. (otherwise the game will be laggy and wont load properly). Problem solved. Seems to be a threading issue when the game is loading. Found Hang type: Cross-thread error in the Event Viewer details for it. Give it a shot if you can be bothered... otherwise I guess we just gotta wait for them to fix it! :)

[Eyjabria]

Thanks for the tip, < blank >! I finally got the game to launch with those instructions. ...Only to find out that there's no audio at all.
I don't think I'm going to bother with the game anymore. Maybe I'll give it another go after these issues have been fixed.

[< blank >]

This is the second time I read about missing audio.
Maybe the it could also have something to do with the threads. If you have time, could you tell me if the retro soundtrack works? (it did work with the other guy)

And also, could you share some specs:
Are you on Steam or UWP (GamePass) ?
What version of Windows?
How much RAM?
You CPU model?
Any special audio hardware or driver? (like a dedicated audio card or whatever)

Thanks!

[Eyjabria]

I launched the game again just now to try out the retro soundtrack. Turns out audio works normally now! Sound effects, main menu music and in-game music with both soundtracks. Somehow the problem has solved itself as I haven't made any changes to my configuration. No idea why the audio was missing on the first time I managed to make the game launch.

I play the GamePass version.
Windows 10 Home version 1909
32 GB RAM
Intel i7-8700K 3.70GHz
Realtek High Definition Audio

[aPantslessKyo]

So for me this issue resolved itself after a Steam update yesterday.
Idk what fixed it, but so long as it's running, I'm happy.

[< blank >]

@Eyjabria: Glad to hear that!
@aPantslessKyo: "idk what fixed it" I think his name is 'Cyrille' :)

We de-optimized some of the loading to make it more robust. Glad it worked!

[aPantslessKyo]

Originally posted by < blank >:

@Eyjabria: Glad to hear that!
@aPantslessKyo: "idk what fixed it" I think his name is 'Cyrille' :)

We de-optimized some of the loading to make it more robust. Glad it worked!

Lol you might be on to something there
Either way, I'm just glad I can get back to melting everyone with Adam