Please post your Olympic Games Tokyo 2020 Bugs here

[SEGAOlympics]

Hello, players!

We want to ensure you have the best experience possible playing Olympic Games Tokyo 2020 – The Official Video Game on PC. If you experience any issues with Olympic Games Tokyo 2020, please report them here. This will help our QA team collate any frequently reported bugs.

Please also report your PC configuration so we can quickly identify any solutions.

Thank you!

SEGA Comms

[NickBigButt]

Controller doesn't work

[Nahu]

When I play BMX mode in practice or Olympiad against the AI, it gets buggered and the characters go under the map and the race never ends.
Besides that the game runs at 15 FPS in some modes having an i5 9300H and a gtx 1650.

[XGhostDragonX]

Any action that shows "arrow" keys in the game does NOT work. It appears that you MUST own a controller. I've noticed this in hammer throw, the swimming medley, table tennis, etc. Essentially anything where the keyboard commands show up as L or R with arrow keys, is 100% broken. It does not register that I've hit any combination of keys in any sequence in any of these events. Please fix.

[Albe7785]

Originally posted by Ci0rI ITA:

I can't play online. When I choose an online event, my pc goes down and return back to desktop. Any hints to solve this issue?

I report again the online mode problems, it cause the crush of the game. Please fix it!!! I cannot play with other people...:-(

[Awasaky]

Originally posted by PlankGas:

Devs, are you reading this forum? My observation is that people are having fun with your game, but overpriced. Many of the events are not represented in in games, I especially enjoyed the 7's Rugby and hammer vault.

* Settings for graphics, where is that? Why not on front page?
* Frame rate is fixed at 30 fps, why?
* Gfx no textures, looks like something from 2004.

Settings by default low, and they inside "My Data" idk why.

[Burger Slayer]

When I'm using a controller the triggers don't work. I've used an Xbox One controller and a Nintendo Switch Pro controller

[Sabrina]

Originally posted by XGhostDragonX:

Any action that shows "arrow" keys in the game does NOT work. It appears that you MUST own a controller. I've noticed this in hammer throw, the swimming medley, table tennis, etc. Essentially anything where the keyboard commands show up as L or R with arrow keys, is 100% broken. It does not register that I've hit any combination of keys in any sequence in any of these events. Please fix.

Worked for me by pressing w a s d and arrow keys toghter when you play boxing for exsample and you get knocked out on hammer throwing i changed because i play with keyboard soccer and changed the sprint button from u to shift like in fifa games so the hammer throw was than r+shift for me when the arrow keys showed up i used w a key just fast pressing and worked for me

[Sabrina]

Originally posted by Nahu:

When I play BMX mode in practice or Olympiad against the AI, it gets buggered and the characters go under the map and the race never ends.
Besides that the game runs at 15 FPS in some modes having an i5 9300H and a gtx 1650.

did not happend for me

[CovLad]

not enough content update london 2012 it was far better or just re release i would buy it again on steam

[Bernicchi]

feature request: player 2 (guest) can use customized avatar

[Bernicchi]

Feature request: Player 2 (guest) can use customized avatar (including nationality)

The avatar customization is great but a real pity that if you play with a friend, they are made to use some random avatar. Player 2 can't even select their own nationality. Please can you make it so that we can create a group of customer avatars, each with their own nationality, and then player 2 (guest) can select a customized avatar from that group.

[Ponch]

So many cheaters now...
This game is definitly dead !

https://steamcommunity.com/sharedfiles/filedetails/?id=2560387517
https://steamcommunity.com/sharedfiles/filedetails/?id=2560386843

[ChizBallz]

There are black borders on the left and right when using 4k resolution (16:9). I really hope that this is fixable and that the game was made like this.

[Vicki45]

Originally posted by Iceman68:

Just getting a black screen and nothing else.

I've been getting the same thing. Sound but no picture.

[Nico]

When I run the game on my Laptop it uses the onboard graphics (Vega 8) instead of the dedicated graphics card resulting in poor performance. Is there any fix?