Please post your Olympic Games Tokyo 2020 Bugs here

[SEGAOlympics]

Hello, players!

We want to ensure you have the best experience possible playing Olympic Games Tokyo 2020 – The Official Video Game on PC. If you experience any issues with Olympic Games Tokyo 2020, please report them here. This will help our QA team collate any frequently reported bugs.

Please also report your PC configuration so we can quickly identify any solutions.

Thank you!

SEGA Comms

[JFranck7]

Originally posted by dameon2k:

There is definitely an issue in this game where I constantly beat people and they win the race. Most likely a lag issue but looking at replays they don't seem all that fast either. I've lost a few races because of whatever is causing this.

yea I expect it to be corrected in the first patch .. if hopefully they work on fixing bugs .. I hope so :)

[morph113]

Originally posted by dameon2k:

There is definitely an issue in this game where I constantly beat people and they win the race. Most likely a lag issue but looking at replays they don't seem all that fast either. I've lost a few races because of whatever is causing this.

Yeah I'm pretty sure that is lag so it's displayed differently on each ones client side. I don't really like it as it ruins the immersion. When I run a 100 meter race and to me it looks like I was first, to then be just disappointed to see that like 3 people were before me.

I guess it's just a sync issue between the different clients because the connections are p2p I think and when you have people from all over the world all in the same lobby then there is a lot of desync and it causes other peoples movements not showing up correctly in your game.

[dimitrir630]

El botón de salir no funciona en W10, una vez que sales a la pantalla principal y vuelves a entrar está en negro, y ahora cada vez que entro está todo en negro

[dimitrir630]

vale, no puedes jugar a lanzamiento de martillo, no hay un boton que sirva para hacer de joystick, que en todo caso deberia ser el mismo raton, pero no...

[ViTaLC0D3R]

Unable to open the game it opens screen flashes from black to desktop at various resolutions.

[SombreroRondO]

I've beaten human possibilities in swimming. But search for cause of this miracle in your source code please.

[M&M]

Originally posted by The Cooper's Corner:

Originally posted by JFranck7:

ur tv resolution is probably smaller .. happened to me too

I have a 4K TV and my desktop resolution matches the one in game; 3840x2160

Could possibly be related to DPI?

[Somewhere2Belong]

The Cutscenes on this game run so slow that it ruins the whole experience. I went to a penalty Shootout in the football and everything was in slow mo and i just wanted to turn it off. I have a geforce rtx 2070 and this should not be happening.

Update: After some digging i noticed that when i played the game my Nvidia Integrated card was not detecting the game and was staying inactive so it was just using my intel graphics card. Never had that happen before.

Just thought i would share in case anyone may have the same problem.

[Papa_Cupidon]

When I play the game it runs slow (10fps) despite a configuration with an i5-10300H, gtx 1650 ti 4go and 16go of ram.I've uninstalled the game several times and I'd like to know if anyone has a similar problem or a solution to be able to play this game.

[Somewhere2Belong]

Originally posted by Papa_Cupidon:

When I play the game it runs slow (10fps) despite a configuration with an i5-10300H, gtx 1650 ti 4go and 16go of ram.I've uninstalled the game several times and I'd like to know if anyone has a similar problem or a solution to be able to play this game.

Do you have two graphics cards in your setup. I do in mine and i too was getting 10-15 fps in the cinematics. i noticed that when i played the game it never activated my Geforce GPU and just used my intel graphics card. Once i had set it to run on the Geforce GPU i no longer had the problem.

[Papa_Cupidon]

Originally posted by Sparks:

Originally posted by Papa_Cupidon:

When I play the game it runs slow (10fps) despite a configuration with an i5-10300H, gtx 1650 ti 4go and 16go of ram.I've uninstalled the game several times and I'd like to know if anyone has a similar problem or a solution to be able to play this game.

Do you have two graphics cards in your setup. I do in mine and i too was getting 10-15 fps in the cinematics. i noticed that when i played the game it never activated my Geforce GPU and just used my intel graphics card. Once i had set it to run on the Geforce GPU i no longer had the problem.

I love you !

[Albe7785]

I can't play online. When I choose an online event, my pc goes down and return back to desktop. Any hints to solve this issue?

[lucascarsiq]

Multiplayer doesn't work. In the very beggining of the match it closes due to syncronization issue. Only one player keeps back in the room and the other one is forced to quit.

[( -_•)+=={:::::::::::::::::>]

Español

El juego en las animaciones anda a 6 FPS, pero durante una actividad a 60 FPS.
Es muy molesto, ya que por cada acción de una actividad hay varias animaciones.
Tengo un Lenovo Legion 5i 1660 ti, i7 10750h. Intenté colocar mi tarjeta gráfica como principal en el sistema,
bajé los gráficos, intenté buscar errores de instalación en propiedades del juego en steam, pero no pude solucionar nada.

Inglés

The game in the animations runs at 6 FPS, but during an activity in the game as ping pong at 60 FPS.
It is very annoying, because for each action of an activity there are a lot of animations.
I have a Lenovo Legion 5i 1660 ti, i7 10750h. Tried making my graphics card primary in the system, lowered the graphics,
tried looking for installation errors in game properties in steam, but couldn't fix anything.

[bigash55]

anyone know how to get my ps4 controller to work with the game?