Please post your Olympic Games Tokyo 2020 Bugs here

[SEGAOlympics]

Hello, players!

We want to ensure you have the best experience possible playing Olympic Games Tokyo 2020 – The Official Video Game on PC. If you experience any issues with Olympic Games Tokyo 2020, please report them here. This will help our QA team collate any frequently reported bugs.

Please also report your PC configuration so we can quickly identify any solutions.

Thank you!

SEGA Comms

[Nero]

My game will not launch I'm running win 10 and have a good PC. Using a ps4 controller it will not launch in normal or big picture mode

[[f2EZc] CarsonOfficial]

please fix the locked frame rate (PC games in 2021 should not be locked to 30fps, even in cut scenes) and limit on 2 player local co-op and online (despite it saying 4 player in the menu). This will be a refund otherwise.

This is with 4 xbox One S / Series S controllers paired before launching the game

Super wide support would be nice as well.

[EireNero]

Game insta crashes when in full screen, and now won't even let me go out of full screen without crashing my pc :(

RTX 2070, Ryzen 3600, Win 10

[summete]

Video is choppy and delayed.

[Nero]

Originally posted by EireNero:

Game insta crashes when in full screen, and now won't even let me go out of full screen without crashing my pc :(

RTX 2070, Ryzen 3600, Win 10

I'm also running a 3600 maybe its something related. In any case id like an answer sometime soon or this is an easy refund

[[f2EZc] CarsonOfficial]

Originally posted by EireNero:

Game insta crashes when in full screen, and now won't even let me go out of full screen without crashing my pc :(

RTX 2070, Ryzen 3600, Win 10

I'm on a RTX 2070 with Ryzen 3800xt and its fine my side. Just played about an hour with no stability issues.

[Miraity]

For miraitowa

[Pretzel]

Game refused to stay open on first launch with default display settings.

I'm pretty sure it comes from the game booting in fullscreen, and my computer having a hell of a time with fullscreen games because I have two monitors with different resolutions that always causes some funky graphics card/driver/Windows issues. I would press "Play" from the steam client, the screen would flash white (the pre-logo splash screen of the game I'm assuming?) and then right away, the steam client would flash on top of the game window--this also minimized the game, and when you minimize/unfocus a fullscreen game, it pauses. Clicking the game from the taskbar would only flash the screen again, and then steam would jump right back in front and re-minimize the game. It just doesnt want to focus because it's fullscreen. This unfortunately made it (almost) impossible to get into the game.

For anyone else having this or a similar issue, how I managed to get into the game (mileage may vary) was to quickly click on the game icon in my taskbar then immediately right click the icon before my taskbar disappeared for the fullscreen game--Not sure how or why, but I guess on my Windows machine, having the right-click properties pop-up kept the game focused. Once the game booted up, I clicked within the game itself to focus it, and then used my controller to progress through character creation and then get to "My Data" and then Settings and then graphics. Turned it to Windows Mode. No longer crashed on startup and played the game until 2am. Whoops.

I know this is very much a me-and-my-garbage-PC problem, but I see a few others have similar issues, so...

[Chagui]

the game don't lunch please update
win10, ryzen 9 3900xt, amd radeon 5700xt, 64go ram ddr4

[JFranck7]

the quit button doesnt work .. when I wanna leave, I try to maintain B to leave but doesnt do anything :)

[Chagui]

work with last driver videocard for amd 21.6.1
but after restart the game crash lol what's this game, sega where are you ??? you sleep ?

[Chagui]

the game work but my xbox controler don't with this game , any help ?

[Iceman68]

Just getting a black screen and nothing else.

[The Cooper's Corner]

Originally posted by Dandy(DK):

This is for KIDS only...

sadly not even SEGA couldnt make a great Olympic game for all ..

Im just amazed that noone can make a great soccergame either as FIFA &PES sits on the throne with 2 BAD games still :D

This game wouldnt even be fun on a Sega Saturn in 1992 :D

In 1986 Commodre 64 there was Summer&Winter games way more solid and addictive and playable than any of these so called "new" ideas" ..


Sega come on this a bit to bad dont you think :D

Just by watching the trailer alone you could see this is intended as a "party game" for fun and not as a Olympic Games sim. Plus, Sega Saturn was released in 94 in Japan.

[JFranck7]

there's a bug where you end up race first but still the other guy has a better time .. so probably a lag problem