Got it free from Epic and it will not start at all.

[Phaid]

I've tried most everything I have looked up and its a non starter.
Anyone else having problems with it, maybe we can work it out.
If you are planning on just commenting about 'go to the epic forum etc etc' just don't bother and go back to watching paint dry or licking windows, your choice!

EDIT:
Have had my problem 'resolved' and it is what I suspected, but still was surprised to find out.

"I have identified the source of the issue. You have an older processor, which does not support Advance Vector Extension, thus not capable of running the game."

I know my PC is getting on a bit, Intel(R) Core(TM) i7 CPU 950 / GTX1060, but I've never come across any issues playing any game other than this one. I do plan on upgrading, but I'm waiting for the GPU's to become more available.

Thanks for all the suggestions though and it was good to see a few people was helped by this thread.

[Spectator]

I have the same problem on epic. when i click start new game game crashes. I didnt find a fix yet but im not really hoping for any

[AkiraJkr]

Originally posted by Phaid:

If you are planning on just commenting about 'go to the epic forum etc etc' just don't bother and go back to watching paint dry or licking windows, your choice!

You know people can...still report(and it actually works) your thread for asking support in the wrong place, right?

[Hermit]

Originally posted by Phaid:

I've tried most everything I have looked up and its a non starter.
Anyone else having problems with it, maybe we can work it out.
If you are planning on just commenting about 'go to the epic forum etc etc' just don't bother and go back to watching paint dry or licking windows, your choice!

probably why its free. ive been waiting on a patch for a long time but i dont think its coming.

[Crusader_bin]

It is a long shot, but try copying my display.inf file into yours. I have it at 2560x1440 resolution so you might dial it up or down:


# Display options.
# This file is rewritten whenever options are changed in the menu.
# Toggle values can be true/false or 1/0. Everything else is a number.

# Display options.
ResolutionWidth = 2560
ResolutionHeight = 1440
RefreshRate = 144
ScreenMode = 0

# Which monitor should be used in fullscreen mode.
DisplayIndex = 0
HdrEnabled = false

# Toggle whether resolution is verified before setting.
# This can be used to run the game at any arbitrary resolution in a window.
# However this will break fullscreen mode and Alt+Enter.
VerifyResolution = true

# Toggle v-sync in fullscreen (Gameplay).
VSync = true

# Preset is a number between 1 and 5 for low, medium, high, ultra-high, and custom.
# Custom allows the rest of the settings below to be edited in the UI.
Preset = 5

# Antialiasing mode from 1 to 3 for OFF, FXAA, FXAA+TAA.
AA_Level = 3

# AnisoLevel is usually 0 (for trilinear filtering) or 1 through 16.
AnisoLevel = 5

# Scene detail controls the geometric detail of the scene. 1 through 3 for low, medium, high.
# This includes LODs, view distance, and turning off certain scene elements.
SceneDetail = 3

# Lighting detail can be 1, 2, or 3 for low, high, and ultra-high.
LightingDetail = 3

# Shadow quality.
ShadowDetail = 3

# SSLR.
SSLR = true

# SSAO level can be 0, 1, 2 or 3 for off, low, medium, high.
SSAO_Level = 4

# Film Grain.
FilmGrain = false

# Sharpen.
Sharpen = 0.000000.0

# MotionBlur.
MotionBlur = false

# Depth of field.
DepthOfField = 2

# Volumetric fog.
VolumetricFog = 4

# HDR:
HdrDisplayBrightness = 2200
HdrUiBrightness = 250
HdrSaturation = 100
HdrVibrance = 50

# Toggles whether cutscenes are letter-boxed in the center monitor or
# expand to fill all monitors in Eyefinity mode.
LetterboxEyefinity = true

# Toggles whether or not the game will auto-detect input devices when plugged in.
InputDeviceAutoDetect = true
SkipIntroVideo = true

[Underfell Sans]

Same problem im having

[Phaid]

Originally posted by AkiraJkr:

Originally posted by Phaid:

If you are planning on just commenting about 'go to the epic forum etc etc' just don't bother and go back to watching paint dry or licking windows, your choice!

You know people can...still report(and it actually works) your thread for asking support in the wrong place, right?

I didn't know that was a thing, so thank you for letting me know!
However I've already fallen out with Steam support to the point that they are no longer my primary source of games, so if they don't like this thread thats fine by me!

Its obvious I have a Steam account, but how about just trying to help other people with their problems, regardless of where they have come from?

[Phaid]

Originally posted by Crusader_bin:

It is a long shot, but try copying my display.inf file into yours. I have it at 2560x1440 resolution so you might dial it up or down:


# Display options.
# This file is rewritten whenever options are changed in the menu.
# Toggle values can be true/false or 1/0. Everything else is a number.

# Display options.
ResolutionWidth = 2560
ResolutionHeight = 1440
RefreshRate = 144
ScreenMode = 0

# Which monitor should be used in fullscreen mode.
DisplayIndex = 0
HdrEnabled = false

# Toggle whether resolution is verified before setting.
# This can be used to run the game at any arbitrary resolution in a window.
# However this will break fullscreen mode and Alt+Enter.
VerifyResolution = true

# Toggle v-sync in fullscreen (Gameplay).
VSync = true

# Preset is a number between 1 and 5 for low, medium, high, ultra-high, and custom.
# Custom allows the rest of the settings below to be edited in the UI.
Preset = 5

# Antialiasing mode from 1 to 3 for OFF, FXAA, FXAA+TAA.
AA_Level = 3

# AnisoLevel is usually 0 (for trilinear filtering) or 1 through 16.
AnisoLevel = 5

# Scene detail controls the geometric detail of the scene. 1 through 3 for low, medium, high.
# This includes LODs, view distance, and turning off certain scene elements.
SceneDetail = 3

# Lighting detail can be 1, 2, or 3 for low, high, and ultra-high.
LightingDetail = 3

# Shadow quality.
ShadowDetail = 3

# SSLR.
SSLR = true

# SSAO level can be 0, 1, 2 or 3 for off, low, medium, high.
SSAO_Level = 4

# Film Grain.
FilmGrain = false

# Sharpen.
Sharpen = 0.000000.0

# MotionBlur.
MotionBlur = false

# Depth of field.
DepthOfField = 2

# Volumetric fog.
VolumetricFog = 4

# HDR:
HdrDisplayBrightness = 2200
HdrUiBrightness = 250
HdrSaturation = 100
HdrVibrance = 50

# Toggles whether cutscenes are letter-boxed in the center monitor or
# expand to fill all monitors in Eyefinity mode.
LetterboxEyefinity = true

# Toggles whether or not the game will auto-detect input devices when plugged in.
InputDeviceAutoDetect = true
SkipIntroVideo = true

I cannot find this file to edit, maybe because I can't get it to run?

[AkiraJkr]

Originally posted by Phaid:

Its obvious I have a Steam account, but how about just trying to help other people with their problems, regardless of where they have come from?

TLDR: Fanboys can go and F themselves and also grow up and mature into decent people.

Because obviously...this is a forum for the Steam version of SR3, not Epic's. There have been a bunch of threads from people at Epic asking for support and help with issues, some even NEW, that have never shown up until it became free, like being unable to even start the game.

That's a problem, because devs will see this, think it's a Steam problem, spend time fixing a problem that doesn't exist, instead of fixing from where the source is. Wasted time that could be spent fixing really old issues, or they could've gotten these issues reported in a more general "forum", like Reddit. Or even better.

Their support.

The place they literally keep telling everyone to report issues at.

Anyways, you should definitely make sure you have your graphics drivers updated, and check PCGW for any issues they mention about the game not starting, if there is any.

[Crusader_bin]

Originally posted by Phaid:

Originally posted by Crusader_bin:

It is a long shot, but try copying my display.inf file into yours. I have it at 2560x1440 resolution so you might dial it up or down:


# Display options.
# This file is rewritten whenever options are changed in the menu.
# Toggle values can be true/false or 1/0. Everything else is a number.

# Display options.
ResolutionWidth = 2560
ResolutionHeight = 1440
RefreshRate = 144
ScreenMode = 0

# Which monitor should be used in fullscreen mode.
DisplayIndex = 0
HdrEnabled = false

# Toggle whether resolution is verified before setting.
# This can be used to run the game at any arbitrary resolution in a window.
# However this will break fullscreen mode and Alt+Enter.
VerifyResolution = true

# Toggle v-sync in fullscreen (Gameplay).
VSync = true

# Preset is a number between 1 and 5 for low, medium, high, ultra-high, and custom.
# Custom allows the rest of the settings below to be edited in the UI.
Preset = 5

# Antialiasing mode from 1 to 3 for OFF, FXAA, FXAA+TAA.
AA_Level = 3

# AnisoLevel is usually 0 (for trilinear filtering) or 1 through 16.
AnisoLevel = 5

# Scene detail controls the geometric detail of the scene. 1 through 3 for low, medium, high.
# This includes LODs, view distance, and turning off certain scene elements.
SceneDetail = 3

# Lighting detail can be 1, 2, or 3 for low, high, and ultra-high.
LightingDetail = 3

# Shadow quality.
ShadowDetail = 3

# SSLR.
SSLR = true

# SSAO level can be 0, 1, 2 or 3 for off, low, medium, high.
SSAO_Level = 4

# Film Grain.
FilmGrain = false

# Sharpen.
Sharpen = 0.000000.0

# MotionBlur.
MotionBlur = false

# Depth of field.
DepthOfField = 2

# Volumetric fog.
VolumetricFog = 4

# HDR:
HdrDisplayBrightness = 2200
HdrUiBrightness = 250
HdrSaturation = 100
HdrVibrance = 50

# Toggles whether cutscenes are letter-boxed in the center monitor or
# expand to fill all monitors in Eyefinity mode.
LetterboxEyefinity = true

# Toggles whether or not the game will auto-detect input devices when plugged in.
InputDeviceAutoDetect = true
SkipIntroVideo = true



I cannot find this file to edit, maybe because I can't get it to run?

It should actually be in your install directory,for me it is D:\Gry\SaintsRowTheThird
You probably supplied different path. IF you actually have NO file called display.inf - just created one. Run Notepad, paste my config, select save as, choose file type "all" and name it "display.inf".

[Phaid]

Originally posted by AkiraJkr:

Originally posted by Phaid:

Its obvious I have a Steam account, but how about just trying to help other people with their problems, regardless of where they have come from?

TLDR: Fanboys can go and F themselves and also grow up and mature into decent people.

Because obviously...this is a forum for the Steam version of SR3, not Epic's. There have been a bunch of threads from people at Epic asking for support and help with issues, some even NEW, that have never shown up until it became free, like being unable to even start the game.

That's a problem, because devs will see this, think it's a Steam problem, spend time fixing a problem that doesn't exist, instead of fixing from where the source is. Wasted time that could be spent fixing really old issues, or they could've gotten these issues reported in a more general "forum", like Reddit. Or even better.

Their support.

The place they literally keep telling everyone to report issues at.

Anyways, you should definitely make sure you have your graphics drivers updated, and check PCGW for any issues they mention about the game not starting, if there is any.

If the devs cannot understand 'Got it free from Epic and it will not start at all' and start looking at the Steam version rather than the recently free Epic version, well they should go get their eyes tested right away!

Also I've looked at many sources to fix this problem and not a single one of them was from Epic because they actually don't care and have minimal support.

I will say again, whilst I no longer regard Steam as my main thing (due to them having rubbish customer service) I've put this out there in order to try to help other people and me get this game running!

[Phaid]

Originally posted by Crusader_bin:

Originally posted by Phaid:

I cannot find this file to edit, maybe because I can't get it to run?

It should actually be in your install directory,for me it is D:\Gry\SaintsRowTheThird
You probably supplied different path. IF you actually have NO file called display.inf - just created one. Run Notepad, paste my config, select save as, choose file type "all" and name it "display.inf".

For some weird reason I cannot copy and paste your text, can you 'unhide' it and post again?
Thank you as well for trying to help :-)

[Crusader_bin]

Originally posted by Phaid:

Originally posted by Crusader_bin:

It should actually be in your install directory,for me it is D:\Gry\SaintsRowTheThird
You probably supplied different path. IF you actually have NO file called display.inf - just created one. Run Notepad, paste my config, select save as, choose file type "all" and name it "display.inf".

For some weird reason I cannot copy and paste your text, can you 'unhide' it and post again?
Thank you as well for trying to help :-)

Yeah, I edited it out, sorry. I wanted to make it smaller but forgot steam doesnt callapse hidden text.

[Phaid]

Thank you Crusader, but it didn't work for me.
Oh well I'm going to leave this thread open because I can't be the only one :-)

[Runciter]

Same. Instant crash. Event Viewer has no details on what caused it.

[Dzaka]

why are all these people who don't own it on steam asking for help on steam? why not on twitter to the dev's. or reddit.. to the dev's?