Just got MCC why is catalog, the exchange, challenge hub, customization, player id greyed out?

[Hank]

Can't seem to even highlight them as possible option to click.
Anyone have a fix?

[Jackkel Dragon]

Are you logged into your Microsoft/Xbox Live account? Unless you're playing the moddable version, most if not all of the customization options are tied to your online account. (If you are logged in, it might be a bug that should be reported.)

As a side note, if the EAC trips on something it considers a cheat, it may log you out until you reboot the game. If I have other programs open (like listening to a podcast or leaving another game open) or a file doesn't load correctly from my external hard drive, EAC sometimes considers that a cheating risk and boots me until I restart.

[Hank]

Originally posted by Jackkel Dragon:

Are you logged into your Microsoft/Xbox Live account? Unless you're playing the moddable version, most if not all of the customization options are tied to your online account.

I am logged in to xbox account, and I have tried the mod-able version and somehow I have even less options working for me on that one.

Edit: The other two friends playing can't customize either and has the exact same issue when switching to moddable losing options

[ModerNertum]

Originally posted by Hank:

Can't seem to even highlight them as possible option to click.
Anyone have a fix?

How long did you wait once you were logged in? It can take anywhere from seconds to minutes for those options to become blue (depending on how good your connection is on that day)

[Hank]

Originally posted by ModerNertum:

How long did you wait once you were logged in? It can take anywhere from seconds to minutes for those options to become blue (depending on how good your connection is on that day)

Hours, my friends and I decided to say fudge it and play Reach with the 3 goons following the only guy that customization does work for. one of us has never played a halo game so felt like starting was more important than customization but it was annoying to be like:

"Hey dude sniper for yeah,"
"Ok on my way"
"Wrong guy"
"You all look the ♥♥♥♥♥♥♥ same"

Edit: Also I can download steam games at 48 mbs I can't imagine this being slow

[ModerNertum]

Do you have the game on Xbox as well to test it how it behaves there?

[ModerNertum]

Originally posted by Bizargh:

Are still able to access Matchmaking or other Online Multiplayer otherwise?

I've been encountering a total inability to connect to the Xbox Live servers for the Steam release for a few days while running Easy Anti-Cheat disabled (And now enabled as well, thanks to the fact that Easy Anti-Cheat has now started running on my current PC once again). I can still access Career as well as switch from Xbox Live to LAN to access my Customisation, Player ID, etc. locally & not be bothered by connection error messages, but now that Easy Anti-Cheat is no longer unhappy with my PC, I would prefer to be able to enjoy the benefits of having it enabled while I seek a new PC, if not until Easy Anti-Cheat's support for my OS finally ceases or it simply stops working again.

I've turned Relays both Off & back On, but the Xbox Live servers all continue to remain unavailable. I've been able to try this via Xbox One minutes ago and I was able to connect to them effortlessly without any changes to my settings, even whilst downloading an update for a different game, so it's not a problem with my internet connection nor would it seem to be Microsoft experiencing any outages (I suppose it's worth noting that I can achieve steady 2MB-2.3MB/sec download speeds on Steam, so it's definitely not a matter of how many MB/sec an internet connection can download).

I don't know if my issue is related to yours, but I suspect it's Steam-release or otherwise PC-specific as it's definitely not occurring on console as far as I've gathered.

Well, I have windows 10 64 bits and I can access Xbox Live just fine. So might be PC specific (OS specific maybe)

[ReDsKuLL]

Originally posted by Hank:

The other two friends playing can't customize either and has the exact same issue when switching to moddable losing options

If you're playing the anti-cheat disabled version, you don't get some of the online features. Server browser, matchmaking, exchange and season points gain/spending requires the anti-cheat *enabled* launch option. It's essentially to prevent modded players from joining vanilla games as well as stopping people from cheating unlocks for vanilla. You won't regain any options using modded. The issue lies elsewhere. (Also, if you were playing on Tuesday it's possible weekly steam server maintenance had something to do with it).

[76561199446177811]

Originally posted by Hank:

Can't seem to even highlight them as possible option to click.
Anyone have a fix?

you're not the only one having this issue. i've been told by a handful of people that if your account has never played mcc before it won't be able to connect to the servers at all. Not sure if 343 is aware of it yet but i hope they'll have a fix for it soon

[Hank]

Originally posted by Бyдy Tʙoeй:

Originally posted by Hank:

Can't seem to even highlight them as possible option to click.
Anyone have a fix?

you're not the only one having this issue. i've been told by a handful of people that if your account has never played mcc before it won't be able to connect to the servers at all. Not sure if 343 is aware of it yet but i hope they'll have a fix for it soon

Yeah seems like this is the issue.

[Max Storm]

Found a fix to work for me.

My issue had to do with my internets nat type which was strict and this prevented me from connecting to any halo regions. once I changed my router which i knew had an open nat type everything loading.

TLDR check nat type... make sure its open

[obvient]

you ever find a fix?