Halo: The Master Chief Collection

Halo: The Master Chief Collection

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Anyone else cant sign in?
Been having a issue where I cant even get past the title screen to sign in through Microsoft where the sign in window would open.

I press sign in then it loads, tells me there was a sign in error, I retry and I get infinite loading; If I were to press cancel it would tell me the same thing if I press sign in again.

I verified the files and tried some other ways from looking it up but nothing seems to be working.
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Showing 1-10 of 10 comments
countgrey Aug 2, 2023 @ 2:15pm 
Yeah, Microsoft has an issue where if it encounters any kind of error it freaks out and won't give you a fresh try at logging in. Delete the old credentials and it will give you a fresh try.
Originally posted by Snow Fox:
Head over to Credential Manager in Control Panel (just use the search bar) and delete Xbl|DeviceKey and it should reset login details.
Originally posted by countgrey:
Yeah, Microsoft has an issue where if it encounters any kind of error it freaks out and won't give you a fresh try at logging in. Delete the old credentials and it will give you a fresh try.
Originally posted by Snow Fox:
Head over to Credential Manager in Control Panel (just use the search bar) and delete Xbl|DeviceKey and it should reset login details.

I done that and restarted my pc after and still didn't work.
itzRiceKrispies Aug 2, 2023 @ 4:30pm 
Originally posted by ✧𝓔𝓰𝓰𝓾✧:
Originally posted by countgrey:
Yeah, Microsoft has an issue where if it encounters any kind of error it freaks out and won't give you a fresh try at logging in. Delete the old credentials and it will give you a fresh try.

I done that and restarted my pc after and still didn't work.
Try verifying just to cross it off the list. I had a problem just like this after the update, but it went away after that(not sure if thats what fixed it or if it even had an effect).
Originally posted by itzRiceKrispies:
Originally posted by ✧𝓔𝓰𝓰𝓾✧:

I done that and restarted my pc after and still didn't work.
Try verifying just to cross it off the list. I had a problem just like this after the update, but it went away after that(not sure if thats what fixed it or if it even had an effect).

I verified it and nothing changed so I'm not sure maybe I would have to uninstall and reinstall the game at this point.

Edit: Uninstalling and reinstalling didn't fix it
Last edited by ✧𝓔𝓰𝓰𝓾✧; Aug 2, 2023 @ 6:00pm
itzRiceKrispies Aug 2, 2023 @ 6:54pm 
Originally posted by ✧𝓔𝓰𝓰𝓾✧:
Originally posted by itzRiceKrispies:
Try verifying just to cross it off the list. I had a problem just like this after the update, but it went away after that(not sure if thats what fixed it or if it even had an effect).

I verified it and nothing changed so I'm not sure maybe I would have to uninstall and reinstall the game at this point.

Edit: Uninstalling and reinstalling didn't fix it
Dang. Well I guess at this point I would submit a ticket with microsoft.
Originally posted by itzRiceKrispies:
Originally posted by ✧𝓔𝓰𝓰𝓾✧:

I verified it and nothing changed so I'm not sure maybe I would have to uninstall and reinstall the game at this point.

Edit: Uninstalling and reinstalling didn't fix it
Dang. Well I guess at this point I would submit a ticket with microsoft.

At this point yeah. Thanks for the help tho.
countgrey Aug 2, 2023 @ 9:13pm 
Originally posted by ✧𝓔𝓰𝓰𝓾✧:
Originally posted by itzRiceKrispies:
Dang. Well I guess at this point I would submit a ticket with microsoft.

At this point yeah. Thanks for the help tho.
Have you tried logging in to https://www.xbox.com/en-US/live just to make sure that there's no problems with your Live account?
Originally posted by countgrey:
Originally posted by ✧𝓔𝓰𝓰𝓾✧:

At this point yeah. Thanks for the help tho.
Have you tried logging in to https://www.xbox.com/en-US/live just to make sure that there's no problems with your Live account?

It works I just don't know what is going on in game.
countgrey Aug 3, 2023 @ 12:37pm 
Originally posted by ✧𝓔𝓰𝓰𝓾✧:
It works I just don't know what is going on in game.
That sucks. At this point, submitting a ticket seems like your only option aside from doing a deep dive into your PC to find out what could be interfering with it. Like, a very few people have had firewall/antivirus issues, and I recall one guy had somehow blocked some IP addresses that the MCC tried to use to connect to servers, but again those are pretty rare issues.
Originally posted by countgrey:
Originally posted by ✧𝓔𝓰𝓰𝓾✧:
It works I just don't know what is going on in game.
That sucks. At this point, submitting a ticket seems like your only option aside from doing a deep dive into your PC to find out what could be interfering with it. Like, a very few people have had firewall/antivirus issues, and I recall one guy had somehow blocked some IP addresses that the MCC tried to use to connect to servers, but again those are pretty rare issues.

I've submitted a ticket to Microsoft see if anything can come from it other than that its looks the Microsoft sign in with the game is just broken since I'm able to login on the Xbox app on pc.
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Date Posted: Aug 2, 2023 @ 11:21am
Posts: 10