Audio Issue

[Phoenix‎ Rose]

Halo Reach currently has an audio issue for me (I'm on Windows 10 and I'm using the Steam Version)

when i load up the game, after i click a key or button to get past the "press any key to start" after 2 seconds, the audio starts glitching very badly, to the point it sounds like it is skipping a lot.

my PC fully meets the requirments, so i know it's not that.

this audio issue also causes Discord to suddenly cut my mic off, preventing me from talking with friends.

i know this is a Halo MCC Steam PC problem, because i went to test other games and the audio for those games, as well as the mic was working perfectly fine.

i even tried restarting my PC, and even re-installing Halo MCC for Steam, as well as varifying the files. the audio still keeps being all glitchy

[Pyrocitor]

you using a bluetooth headset for sound?

[Phoenix‎ Rose]

Originally posted by Pyrocitor:

you using a bluetooth headset for sound?

no, im using a wired one, but what would a headset have to do with an audio issue when i mentioned that Halo MCC is the only game that is having this issue?

[Phoenix‎ Rose]

if it helps, the headset is a Razor Kracken X if im correct.

[Pyrocitor]

Originally posted by Phoenix Rose:

Originally posted by Pyrocitor:

you using a bluetooth headset for sound?

no, im using a wired one, but what would a headset have to do with an audio issue when i mentioned that Halo MCC is the only game that is having this issue?

I'll explain myself -

There's a notable thing to do with certain kinds of headsets and this game, because after clicking past the title screen, the game interacts with windows for "communications device" settings. Mainly bluetooth.

The main menu is a lobby that can be invited to when online, so it readies a VOIP room too. Sometimes this causes issues if the headset doesn't like being in this "call mode", and they prioritise the empty voice room instead of the game audio.

I thought this might be happening in some way to you, as the bit where discord gets cut off for you sounded like something messing up in the windows comms settings.

In which case i'd have linked this KB article[support.halowaypoint.com]

Failing that, submit a ticket on that website (link should be below the article).

There's a fix on the way for the sound engine used in Reach and CEA (and also used in 3 and ODST but we don't have those yet) but afaik the issues don't have anything to do with the sound in the menus, so maybe you've got something more specific.

[Phoenix‎ Rose]

Originally posted by Pyrocitor:

Originally posted by Phoenix Rose:

no, im using a wired one, but what would a headset have to do with an audio issue when i mentioned that Halo MCC is the only game that is having this issue?

I'll explain myself -

There's a notable thing to do with certain kinds of headsets and this game, because after clicking past the title screen, the game interacts with windows for "communications device" settings. Mainly bluetooth.

The main menu is a lobby that can be invited to when online, so it readies a VOIP room too. Sometimes this causes issues if the headset doesn't like being in this "call mode", and they prioritise the empty voice room instead of the game audio.

I thought this might be happening in some way to you, as the bit where discord gets cut off for you sounded like something messing up in the windows comms settings.

In which case i'd have linked this KB article[support.halowaypoint.com]

Failing that, submit a ticket on that website (link should be below the article).

There's a fix on the way for the sound engine used in Reach and CEA (and also used in 3 and ODST but we don't have those yet) but afaik the issues don't have anything to do with the sound in the menus, so maybe you've got something more specific.

what i meant by "audio issues" was, when i click past that screen, the audio, such as the Halo theme in the background starts to lag and cut in and out, and becoming all glitchy like.

as this audio is glitching, it then also cuts my mic out from Discord, so it is a combination of the backround audio goign glitchy/laggy, and my mic cutting out

[Elias Lupin]

Audio on reach is just messed up, we are waiting for a fix. Don't think we can help you more than that here, unfortunately.

[Phoenix‎ Rose]

This might help, i managed to record what was happening to my audio on the menu screen

https://youtu.be/np7Uveq3JnE

[The Rizzler]

try to find out your motherboard's model number

and download the audio drivers for it
and do a bios update

[Phoenix‎ Rose]

i apparently am like.. 4 or 5 bios updates behind.. but could that really be an issue?

[Kev The Galaxybender]

No, Halo Reach has broken audio

[The Rizzler]

Originally posted by Toph Bei Fong:

No, Halo Reach has broken audio

so both deaf and blind

[Kev The Galaxybender]

Originally posted by quarters:

Originally posted by Toph Bei Fong:

No, Halo Reach has broken audio

so both deaf and blind

tell me Reach's audio isn't broken?

[The Rizzler]

Halo Reach is broken when you die with your cloak on

surprisingly most people don't know this but if you just turn on and off the cloak your audio goes back to normal

otherwise the rest of the audio is fine

[Akemua]

Originally posted by Toph Bei Fong:

Originally posted by quarters:

so both deaf and blind

tell me Reach's audio isn't broken?

It's not. It absolutely needs to be fixed, but it's worse for some than others. I personally only hear muffled shots and only once or twice did I hear it go bonkers with horrid audio. I've played 300 hours, so in my experience it is not even remotely close to broken.

But YES, it does need to be fixed because everyone should have the same audio experience. Which is why 343 hired the original team to fix it.

[Phoenix‎ Rose]

well, ill try updating my bios when i get the time. though the menu audio glitching is annoying X3