Crash - cant play

[Viscy]

Game crashes every time i try to load my existing save and even when clicking on creating a new game in the main menu. Tried: Reinstall, Full Data Wipe in the %appdata%, Steam Verifing the Data and checked if manual added mods are in the mods folder (there is notihing).

This is the Crash Report I get every time

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000000170

BusSimulator21_Win64_Shipping
BusSimulator21_Win64_Shipping
BusSimulator21_Win64_Shipping
BusSimulator21_Win64_Shipping
BusSimulator21_Win64_Shipping
BusSimulator21_Win64_Shipping
BusSimulator21_Win64_Shipping
BusSimulator21_Win64_Shipping
BusSimulator21_Win64_Shipping
BusSimulator21_Win64_Shipping
BusSimulator21_Win64_Shipping
BusSimulator21_Win64_Shipping
BusSimulator21_Win64_Shipping
BusSimulator21_Win64_Shipping
BusSimulator21_Win64_Shipping
BusSimulator21_Win64_Shipping
BusSimulator21_Win64_Shipping
BusSimulator21_Win64_Shipping
BusSimulator21_Win64_Shipping
BusSimulator21_Win64_Shipping
BusSimulator21_Win64_Shipping
BusSimulator21_Win64_Shipping
BusSimulator21_Win64_Shipping
BusSimulator21_Win64_Shipping
BusSimulator21_Win64_Shipping
BusSimulator21_Win64_Shipping
BusSimulator21_Win64_Shipping
BusSimulator21_Win64_Shipping
BusSimulator21_Win64_Shipping
BusSimulator21_Win64_Shipping
BusSimulator21_Win64_Shipping
BusSimulator21_Win64_Shipping
BusSimulator21_Win64_Shipping
BusSimulator21_Win64_Shipping
BusSimulator21_Win64_Shipping
BusSimulator21_Win64_Shipping
BusSimulator21_Win64_Shipping
BusSimulator21_Win64_Shipping
user32
user32
BusSimulator21_Win64_Shipping
BusSimulator21_Win64_Shipping
BusSimulator21_Win64_Shipping
BusSimulator21_Win64_Shipping
BusSimulator21_Win64_Shipping
BusSimulator21_Win64_Shipping
kernel32
ntdll

[PsychoCow]

The best will be to contact the technical support team via email, so they can take a closer look at your crashlogs: [e-mail]

[PsychoCow]

Just to stay secure: If you have previously installed custom skins (like the ONL, Friendly Fire, Spielesause, and others), the game might crash once you start it due to the incompatibility with the new mod system. We are working on a solution to provide them through other means. In the meantime, we'd ask you to remove them from the game. Head into the installation folder of the game. It can be found by right-clicking on the game in Steam, clicking on 'Properties', 'Local Files' and then 'Browse'. Then head into the 'BusSimulator21' folder, find 'Mods' folder and delete all the content of it.

[Viscy]

There is no folder "mods" and i have not installed anything else.
I only used mods from mod.io which are automatically installed by the game itself.

[Viscy]

I found out, that when I disable the connection of mod.io Account the game works again.
But only when Mod.io is connected the game crashes as always.
So disabling mod.io and play without mods seems to be the only way to play again. Until the Devs patch this.
The Crashes are due to mod.io

[PsychoCow]

Maybe you installed a corrupted mod which causes this issue for you. Please contact the technical support team via email, so they can take a closer look: [e-mail]

[Devi_007]

Originally posted by ᑎIᑕKY:

I found out, that when I disable the connection of mod.io Account the game works again.
But only when Mod.io is connected the game crashes as always.
So disabling mod.io and play without mods seems to be the only way to play again. Until the Devs patch this.
The Crashes are due to mod.io

@Nicky, May i ask you how you did fix that because i have the same thing as you had

[Viscy]

@Devi_007 do you use mods from mod.io ?

At me this was the Mod which causes the crashes:
https://bus21.mod.io/hamburger-hochbahn-berlnge-decal-capacity-l

[Viscy]

I had to unsubscribe it, and then reload the Game, and it worked.

[PsychoCow]

Originally posted by ᑎIᑕKY:

@Devi_007 do you use mods from mod.io ?

At me this was the Mod which causes the crashes:
https://bus21.mod.io/hamburger-hochbahn-berlnge-decal-capacity-l

Thanks for letting me know. Deactivated the mod on Mod.io and informed its creator about the issue. :-)

[camaorama]

issue still not fixed ? i needed delete ONL and spielesause.pak from mod folder to fix but im worried about still old skins give ue4 crash in start and devs nothing fixed yet . If skins or mods not possible to fix then should be information when game run about possibility errors to inform players. Im lost hours to find any solution why game crashes. Devs should provide information because many players can have same issue and some flustrated players probably give up.