help game Error

[吾妻乃Saber]

Error encountered:
D:WS_noAW\IDK540_711Upsell_Steam\Development\Kore\AkAudio\Src\AkAudio Device.cpp(2166):Assertion failed:NRSErrorf NRSAkAudioDevice::SetupSpeakerAngles0)-Config did not specify the correct number of angles, can't set speaker angles.

[MrSpookyDemon]

The error message you provided suggests an issue related to the audio device settings in Mortal Kombat 11. To fix this error, you can try the following troubleshooting steps:

1. Verify Game Files:

Open the Steam client, go to your game library, right-click on Mortal Kombat 11, and select "Properties." In the Properties window, navigate to the "Installed Files" tab and click on "Verify Integrity of Game Files." This process will check for any corrupted or missing game files and attempt to fix them.

2. Update Audio Drivers:

Outdated or incompatible audio drivers can cause various issues, including this error. Visit the manufacturer's website for your sound card or motherboard and download the latest drivers available. Install the drivers and restart your computer.

3. Check Speaker Configuration:

Ensure that your speaker configuration settings are correctly configured. Right-click on the speaker icon in the Windows taskbar and select "Playback Devices." In the Sound window, select your primary audio device and click on "Configure." Follow the on-screen instructions to set up the correct number of speakers and their positioning.

4. Disable Extra Audio Devices:

If you have multiple audio devices connected to your PC, such as virtual audio drivers or external sound cards, temporarily disable them. This step will help identify if any conflicting audio devices are causing the issue.

5. Run the Game in Compatibility Mode:

Right-click on the Mortal Kombat 11 shortcut or executable file and select "Properties." In the Properties window, navigate to the "Compatibility" tab and check the box that says "Run this program in compatibility mode for." From the drop-down menu, select an earlier version of Windows that is compatible with the game. Click "Apply" and then launch the game to see if the error persists.

6. Reinstall the Game:

If none of the above steps resolve the issue, you may need to uninstall Mortal Kombat 11 from your computer and then reinstall it. This process can help fix any corrupted game files that might be causing the error.

Conclusion:

If the problem still persists after trying these steps, it's recommended to reach out to the game's official support channels as this forum is pretty much community driven for further assistance. They may have additional insights or specific solutions for this error in Mortal Kombat 11.

[吾妻乃Saber]

The problem is still unable to contact the game customer service