Official Bug Report

[invergestudios]

Hi everyone!

I'm Javier from Inverge Studios. Some of you have been reporting some minor bugs and we want to take care of them. I've created this thread to let you post whatever bug you may find in the game.

We'll try to answer you with a fix, but it might take a while.

Thanks for playing Effie!

[Theezan]

I wrote a discussion but I also report here.

The first time I started the game, everything went well. But once I exited and restarted, the game returned me a Fatal Error and don't start.

It seems to be a problem with the file that saves the settings.
If I delete the User / "your name user" /Documents/AppData/local/Effie/Saved/SaveGames/EffieSettings.sav file, the game starts without error.
Once out, I will have to delete the file again or the game will return the error at the next start.

[invergestudios]

İlk olarak Theezan tarafından gönderildi:

I wrote a discussion but I also report here.

The first time I started the game, everything went well. But once I exited and restarted, the game returned me a Fatal Error and don't start.

It seems to be a problem with the file that saves the settings.
If I delete the User / "your name user" /Documents/AppData/local/Effie/Saved/SaveGames/EffieSettings.sav file, the game starts without error.
Once out, I will have to delete the file again or the game will return the error at the next start.

Thanks for the report, Theezan! We'll be looking the possible errors with this file. Hopefully it will be fixed in the next update.

Best,
Javier

[quietvertigo]

I received the game via Curator Connect.

I am having a Fatal Error as well. Validating files nor reinstalling + rebooting PC didn't do anything. Same as Theezan, game worked great first time I played, but subsequent times I tried to play just give me this same UE4-Effie Game has crashed fatal error.

[invergestudios]

İlk olarak quietvertigo tarafından gönderildi:

I received the game via Curator Connect.

I am having a Fatal Error as well. Validating files nor reinstalling + rebooting PC didn't do anything. Same as Theezan, game worked great first time I played, but subsequent times I tried to play just give me this same UE4-Effie Game has crashed fatal error.

Hi quietvertigo,

We're already working on it. Did you edit any settings before starting the game? Thanks

[quietvertigo]

Just to adjust the volume that I recall. Any particular settings in mind?

[invergestudios]

İlk olarak quietvertigo tarafından gönderildi:

Just to adjust the volume that I recall. Any particular settings in mind?

Not any in particular, just asking so we can look deeper there.

[quietvertigo]

Win 10,
AMD Radeon 19.12.2. "gaming graphics profile."
Dual monitors.

Radeon has an update. 20.1.4

Am currently on "standard graphics profile" because Pixel Puzzles chokes on the gaming one for some reason.

[quietvertigo]

Update: I updated my radeon graphics and now it's working without any apparently save loss.

Oh, and apparently I changed to Windowed Full screen as well. And changed the brightness by 1 point. (doublechecking settings)

[invergestudios]

İlk olarak quietvertigo tarafından gönderildi:

Update: I updated my radeon graphics and now it's working without any apparently save loss.

Oh, and apparently I changed to Windowed Full screen as well. And changed the brightness by 1 point. (doublechecking settings)

Great! Thanks for the update.

[Theezan]

İlk olarak Theezan tarafından gönderildi:

I wrote a discussion but I also report here.

The first time I started the game, everything went well. But once I exited and restarted, the game returned me a Fatal Error and don't start.

It seems to be a problem with the file that saves the settings.
If I delete the User / "your name user" /Documents/AppData/local/Effie/Saved/SaveGames/EffieSettings.sav file, the game starts without error.
Once out, I will have to delete the file again or the game will return the error at the next start.

Same here!
I updated my Radeon graphics driver to 20.1.3 and now it works without any problem!

[Last Sky Pirate]

I'm not sure if it's really a bug, or just my old graphic card acting up, but Galand has become invisible a couple times (not Runestone, though). Two times it happened in boss fights (Temple of the Elders and Temple of Oblena), and once in a cutscence when he was talking to Effie. When the cutscene was over, he was visible again, as well when I died in the fights and the game reloaded.

[Clovinoux 💩💩💩]

A screenshot is better than a few words to explain my encounter with some bugs :

https://steamcommunity.com/sharedfiles/filedetails/?id=1992011795

https://steamcommunity.com/sharedfiles/filedetails/?id=1992011493

https://steamcommunity.com/sharedfiles/filedetails/?id=1992013499

[invergestudios]

İlk olarak Last Sky Pirate tarafından gönderildi:

I'm not sure if it's really a bug, or just my old graphic card acting up, but Galand has become invisible a couple times (not Runestone, though). Two times it happened in boss fights (Temple of the Elders and Temple of Oblena), and once in a cutscence when he was talking to Effie. When the cutscene was over, he was visible again, as well when I died in the fights and the game reloaded.

We didn't see this before. It can be the graphic card, no idea right now.

İlk olarak Clovinoux 💩💩💩 tarafından gönderildi:

A screenshot is better than a few words to explain my encounter with some bugs :

Thanks, Clovinous! Subtitles issue will be fixed in the next patch coming this week. We'll have a look to the other bugs, and if possible, a fix will be implemented in the next patch. Thanks!

[Clovinoux 💩💩💩]

Also, arriving at the final chapter, just after the cutscene, my game froze and no more keys responded, I had to restart.

[Jakaryy]

Hey there! Got a couple bugs here for you...

First of all, played for about an hour before my first bug, and am really liking the game so far. I totally understand having bugs in a freshman indie game, so I'm willing to push through the issues to help make the game better.

1.) Suffered the same issue with the "Fatal Error" launch bug when trying to launch the game for the second time, and the Radeon 20.1.4 update fixed that issue for me as well. On my first launch of the game, I adjusted all volume settings and swapped from keyboard to controller after the initial cutscene, if that helps.

2.) The reason I exited my first session was because the audio completely cut itself off after I tabbed out to check another tab, which I had done a couple times before with no issue. Nothing seems to turn it back on (tabbing out and in, adjusting settings, initiating the next cutscene, etc.) so I logged out and relaunched before hitting error #1.

3.) When I relaunched successfully (Third launch, Radeon 20.1.4 update now), I went to adjust settings again to see if they worked fine and froze on the Settings screen, forcing a restart of the game again. Menu sound effects were working fine here before I froze, so that seemed to have solved the audio issue mentioned in error #2.

4.) Relaunched again and no freezing of any kind, but I have no audio again (Menu and in-game) and continue to have no audio after relaunching a few more times. Not a problem on my end unfortunately.

5.) A couple grammatical errors in the English subtitles, but that's been mentioned of course.


Rig Setup
Processor: AMD Ryzen 5 2600
GPU: Radeon RX 480
Motherboard: B450 Gaming X
RAM: Two 8GB Vengeance LPX
Power Supply: Corsair CX750M


Thanks for the Curator key on this game, hoping to play it all the way through and see it be a successful title! Best of luck ironing out the bugs!