Help:Can't change the video from Windowed to Full Screen?

[Forseti_IX]

I changed the video from Full Screen to Windowed on my Mac. Then the game just can't run properly: I can still control the cursor with my mouse but I can't click, and the whole keyboard seemed to be disabled, which keeps the video at the starting scene...
Now I can neither start the game nor change the video back to full screen...
hmm...Is it a bug? (or are there any errors on my mac? ...but according to the instructions the operation system of my mac shall be supported.... (sad)

[Sarah]

Hello, can you please try going to ~/Library/Application Support/Thunder Lotus Games/Spiritfarer and looking around for your save game files. When you find them, please look for the files SAVE_OPTIONS.sav and SAVE_OPTIONS_BACKUP.sav. Please try deleting those files and then launching the game again.

[Forseti_IX]

I followed the steps but it didn't work...
I had disabled steam cloud, and uninstalled and reinstalled the game (even dragged my savings to trash bin) .....but it's still windowed.....(sad)

[Sarah]

Can you check if the steps listed here work:
https://support.apple.com/en-ca/guide/mac-help/mchl9c21d2be/mac

[Forseti_IX]

I've tried this way before, and the game did enter the full screen mode, but still I can't click or use my keyboard, letting alone starting the game......
Emmm...now the problem has been solved...in an unexpected way...?I log in my steam account on my friend's computer which uses Windows system, changed the video to full screen (so the problem I met may only trouble Macs...), and updated the settings to steam cloud. Then I deleted the local option savings as your instructions and loaded the cloud savings, and the video became full screen...
I'm sure I'll never switch to windowed mode again (relieved)
And many thanks to you for the support!

[Sarah]

Originally posted by Klein:

I've tried this way before, and the game did enter the full screen mode, but still I can't click or use my keyboard, letting alone starting the game......
Emmm...now the problem has been solved...in an unexpected way...?I log in my steam account on my friend's computer which uses Windows system, changed the video to full screen (so the problem I met may only trouble Macs...), and updated the settings to steam cloud. Then I deleted the local option savings as your instructions and loaded the cloud savings, and the video became full screen...
I'm sure I'll never switch to windowed mode again (relieved)
And many thanks to you for the support!

Glad to hear you could resolve it! It definitely sounds like something specific to Mac versions based on your solution. I've passed the information onto the team to look into, thank you for taking the time to report this to us.