Lag in online matches

[GameRaptor]

Whenever I play an online game and it’s my turn it takes 3-5 seconds to complete an action after I have clicked. If I keep playing the game it becomes even worse where I am 10 seconds behind what my friends are seeing. After 5 minutes of playing the game stops responding. It doesn’t seem to be an issue with my internet though.

[Udyret10]

Please somebody help!!

[GameRaptor]

Can anyone help?

[Dire Wolf CS]

Originally posted by Udyret10:

Please somebody help!!

Could you send in game logs through the menu so we can take a look? There doesn't seem to be anything widespread so we need more information!

[Dire Wolf CS]

Originally posted by GameRaptor:

Can anyone help?

Could you also send in game logs through the menu so we can take a look? There doesn't seem to be anything widespread so we need more information!

Also, could you tell us what action preceded this?

[Averath]

Originally posted by Dire Wolf CS:

Originally posted by Udyret10:

Please somebody help!!

Could you send in game logs through the menu so we can take a look? There doesn't seem to be anything widespread so we need more information!

New to this conversation, but figured I'd take advantage of the opportunity.

I only recently got the game and tried to play with a friend, but had tons of issues. So where should I go to find the in game logs so that I can send them to you? And how would you prefer they were sent?

As for a description of what happened: I joined their game and my turn in board setup was skipped. It just straight up didn't happen. I sent messages through the in-game chat, but they didn't see them. They sent messages through in-game chat, and I received them. However, they didn't even see their own messages. In addition, their turns would often stall and time-out on my end, despite telling me that they'd completed their turn several minutes ago.

Not sure if that is desyncing upon starting the game, or what. But I'd like to help get the issue solved, if possible.

[Dire Wolf CS]

Originally posted by Averath:

Originally posted by Dire Wolf CS:

Could you send in game logs through the menu so we can take a look? There doesn't seem to be anything widespread so we need more information!

New to this conversation, but figured I'd take advantage of the opportunity.

I only recently got the game and tried to play with a friend, but had tons of issues. So where should I go to find the in game logs so that I can send them to you? And how would you prefer they were sent?

As for a description of what happened: I joined their game and my turn in board setup was skipped. It just straight up didn't happen. I sent messages through the in-game chat, but they didn't see them. They sent messages through in-game chat, and I received them. However, they didn't even see their own messages. In addition, their turns would often stall and time-out on my end, despite telling me that they'd completed their turn several minutes ago.

Not sure if that is desyncing upon starting the game, or what. But I'd like to help get the issue solved, if possible.

Thanks for joining in! In game logs are right in the Settings and menu. There is a box where you can attached them. You can also do so manually and send to [e-mail].

Here is a guide from our other game, but you can replace the name and it will take you to the right place.

https://steamcommunity.com/games/1689500/announcements/detail/3881604511691721873?snr=2___

We also want to get the issue resolved but need more information atm!

[GameRaptor]

Cool, got the logs sent

[Dire Wolf CS]

Originally posted by GameRaptor:

Cool, got the logs sent

Awesome. We will take a look!

[Averath]

Alright, sent! Hopefully everything worked properly. If not, I'll send them manually. I'll also ask my friend to do the same.

[Dire Wolf CS]

Originally posted by Averath:

Alright, sent! Hopefully everything worked properly. If not, I'll send them manually. I'll also ask my friend to do the same.

Thank you so much!