Low Fps in 2022

[Juan Direction ☭]

Hi , i recently downloaded and played a bit of the settlers 7 for old times sake. i really enjoyed this game HOWEVER...I remember last time i've played was working ok, but now , i only get 15-20 fps and its really frustrating... i know its not my pc...ive got an i5 9600k and rtc3080ti. Anyone knows any launch options or a fix to get higher fps? ooo and the graphics settings are NOT on high..

[Ubi_TheBerry]

Originally posted by Juan Direction ☭:

Hi , i recently downloaded and played a bit of the settlers 7 for old times sake. i really enjoyed this game HOWEVER...I remember last time i've played was working ok, but now , i only get 15-20 fps and its really frustrating... i know its not my pc...ive got an i5 9600k and rtc3080ti. Anyone knows any launch options or a fix to get higher fps? ooo and the graphics settings are NOT on high..

Hey there Juan Direction ☭,

Thanks for reaching out, sorry to hear you're having performance issues.

If you haven't done so already could you please give the troubleshooting steps[support.ubisoft.com] in our guide a try, as well as disabling the Ubisoft Connect overlay[www.ubisoft.com]?

Please let us know if there's any changes!

- Ubisoft Support

[Juan Direction ☭]

Originally posted by Ubi_TheBerry:

Originally posted by Juan Direction ☭:

Hi , i recently downloaded and played a bit of the settlers 7 for old times sake. i really enjoyed this game HOWEVER...I remember last time i've played was working ok, but now , i only get 15-20 fps and its really frustrating... i know its not my pc...ive got an i5 9600k and rtc3080ti. Anyone knows any launch options or a fix to get higher fps? ooo and the graphics settings are NOT on high..

Hey there Juan Direction ☭,

Thanks for reaching out, sorry to hear you're having performance issues.

If you haven't done so already could you please give the troubleshooting steps[support.ubisoft.com] in our guide a try, as well as disabling the Ubisoft Connect overlay[www.ubisoft.com]?

Please let us know if there's any changes!

- Ubisoft Support

Yeah hello,


I've solve it. Thanks. Please try and update your engine or .DLL files ! Unfortunately VGA drivers can't communicate well enough with the direct X 9 the game runs on.. so this is the issue...

[Ubi Milky]

Thank you for your reply Juan, I am sorry to hear you believe this issue was caused by the DirectX 9 files included with the game. We will document this in case any other players have this issue too.

Were you able to improve your FPS by changing your in-game settings or editing your config file?

-Ubisoft Support

[Juan Direction ☭]

Originally posted by Ubi Milky:

Thank you for your reply Juan, I am sorry to hear you believe this issue was caused by the DirectX 9 files included with the game. We will document this in case any other players have this issue too.

Were you able to improve your FPS by changing your in-game settings or editing your config file?

-Ubisoft Support

Hello,

Yes fps are a lot better now. Everyone with a decent pc that have contemporary parts, will encounter low fps. Directx 9 is just so obsolete that the drivers don't really know how to handle it properly.

Anyway with a DX9 Wrapper ( a dll file that sort out the "communication" issue) , the fps problem is sorted.

[76561198885856812]

Hello Juan Direction ☭,

Thank you for sharing this with us!

I'm glad that this issue has been resolved for you.

Happy gaming and if you have any additional questions, please let us know.

- Ubisoft Support

[Dshek]

Hello Juan,

Where do you find this DX9 Wrapper?
I have same problem with low fps, in some maps there is only 15 fps.

[Ubi_TheBerry]

Originally posted by Dshek:

Hello Juan,

Where do you find this DX9 Wrapper?
I have same problem with low fps, in some maps there is only 15 fps.

Hey Dshek,

The Dx9 Wrapper is a custom file, not included with the game so we wouldn't be able to advise on this.

Have you given the other suggestions here a try at all though?

- Ubisoft Support

[Dshek]

Originally posted by Ubi_TheBerry:

Originally posted by Dshek:

Hello Juan,

Where do you find this DX9 Wrapper?
I have same problem with low fps, in some maps there is only 15 fps.

Hey Dshek,

The Dx9 Wrapper is a custom file, not included with the game so we wouldn't be able to advise on this.

Have you given the other suggestions here a try at all though?

- Ubisoft Support

Hello Ubi_TheBerry,

Thanks to reply.
Yes, I try these methods, however it didn't give any result.
The strange thing is that I try same game in diferent PC configuration and it has same problem.
Later I will upload a video to show that the problem is even in main menu (20-30fps).

[Dshek]

So there is video where you can see that fps is always under 60. Best part is in the end in swamps where only 15 fps. I think that game from 2010 can run more smoothly on modern hardware.

https://youtu.be/YVJSWJKu__U

[Juan Direction ☭]

Hi mate,

just look online for direct x wrapper and a website github.com will appear. Look for the file there and how to copy it in your inventory.

[Ubi_TheBerry]

Originally posted by Dshek:

So there is video where you can see that fps is always under 60. Best part is in the end in swamps where only 15 fps. I think that game from 2010 can run more smoothly on modern hardware.

https://youtu.be/YVJSWJKu__U

Hey Dshek,

Apologies for the delay, thanks for getting back to us with this!

How are you getting on?

As it doesn't appear to have been noted, have you tried the game in Compatibility Mode[ubi.li] too?

- Ubisoft Support

[Dshek]

Hello Ubi_TheBerry,

nothing working at all.
I tried compatibility mode with windows 7 but same result.

[Bee]

I'm getting terrible FPS as well... used to fine

[Ubi_TheBerry]

Hey guys,

Thanks for the responses, apologies for the delay.

I've done some digging and found in previous reports, disabling particles has helped improve performance.

Could you give this a try?

You're also more than welcome to open a case on our Support Site[ubi.li] and send over your system files.

DxDiag[ubi.li]

Msinfo[ubi.li]

Where we can take a more detailed look at the issue and your system.

If you're unable to create a ticket on the Help Site, you can also reach us on Facebook[ubi.li] and Twitter[ubi.li].

- Ubisoft Support

[Dshek]

Hello Ubi_TheBerry,

I know that disable particles can help however it is not this case.
So I create ticket, hope it helps.