The Settler 7 history edition didnt start in WIndows 11.

[DerNimmersatt]

How can help me? I press button play, program dont start. Dont know why.

[76561198868205544]

Originally posted by DerNimmersatt:

The problem is.. I had to pay two times for same game… is that fair @ubisoft?

Apologies that this was the case. You can seek a refund through Ubisoft if you meet the requirements:

{LINK REMOVED}https://www.ubisoft.com/en-us/help/purchases-and-rewards/article/requesting-a-refund-for-digital-purchases/000062176

- Ubisoft Support

[g.wrzesniak]

how i make download dlc to settlers 7

[Ubi-Thrupney]

Hey there! I understand you want to use DLC together with Settlers 7.

The History Edition already includes all the DLC, so you'll be able to access it in-game automatically. Here's our support article[www.ubisoft.com] showing where to find it in-game.

When asking a question on a forum, if you don't see a thread already talking about your issue, please remember to make a new thread, with a new thread title, rather than responding to an existing thread. This makes sure other players know what is being said in each thread without having to read them all. Thanks!

Let me know if you've any further questions at all.

- Ubisoft Support

[Morfeus]

I have the same problem. After updating Windows 10 to 11, the game won't start.

[Ubi_TheBerry]

Originally posted by Morfeus:

I have the same problem. After updating Windows 10 to 11, the game won't start.

Hey there Morfeus,

Thank you for reaching out, sorry to hear you've been unable to launch the game!

Could you please make sure that you've given all of the steps[support.ubisoft.com] in our guide a try?

As well as verifying the game's files[ubi.li]
and running the game in Compatibility Mode[ubi.li]?

If you're still having issues after completing those steps, then could you please open a case on our Support Site[ubi.li] and send over your system files.

DxDiag[ubi.li]

Msinfo[ubi.li]

We'd be more than happy to take a closer look!

If you're unable to create a ticket on the Help Site, you can also reach us on Facebook[ubi.li] and Twitter[ubi.li].

Thank you!

- Ubisoft Support

[Morfeus]

Hi Ubi_TheBerry,
I think I've tried everything. I've verified the files, I've run the game in compatibility mode, I've followed step by step your guide, but no result.
I am soory I don´t use Facebook (because Zuckeberg) any Twitter (because Musk), please can you write me which files exactly do you want to send?
Thank you
Morfeus

[Ubi Milky]

Originally posted by Morfeus:

Hi Ubi_TheBerry,
I think I've tried everything. I've verified the files, I've run the game in compatibility mode, I've followed step by step your guide, but no result.
I am soory I don´t use Facebook (because Zuckeberg) any Twitter (because Musk), please can you write me which files exactly do you want to send?
Thank you
Morfeus

Hello Morfeus, of course, we have our own Help support website where you can create a case with us and attach your system files (dxdiag and msinfo) and we will help you further, either through a chat conversation or an email conversation, whichever is available in your region,

You can contact us here on this link for further troubleshooting and investigation of this launch issue, thank you > https://www.ubisoft.com/help/contact

Once you have filled in the required fields and comment box, you should see an option that says either 'Submit My Case' or 'Start Chat'

-Ubisoft Support

[Alun1]

i ran into a bit of an issue with UBIConnect, i got the notification that it needed to make changes to my computer several times before it opened, i just kept clicking yes until it did. i found that unusual, game started fine tho, win 11

[Ubi_TheBerry]

Originally posted by Alun1:

i ran into a bit of an issue with UBIConnect, i got the notification that it needed to make changes to my computer several times before it opened, i just kept clicking yes until it did. i found that unusual, game started fine tho, win 11

Hey Alun1,

Thanks for getting back to us!

If there's been a recent update, you will receive admin prompts when launching the client as these need to be re-allowed after each update.

If there's anything else we can answer please let us know!

- Ubisoft Support

[Alun1]

Originally posted by Ubi_TheBerry:

Originally posted by Alun1:

i ran into a bit of an issue with UBIConnect, i got the notification that it needed to make changes to my computer several times before it opened, i just kept clicking yes until it did. i found that unusual, game started fine tho, win 11

Hey Alun1,

Thanks for getting back to us!

If there's been a recent update, you will receive admin prompts when launching the client as these need to be re-allowed after each update.

If there's anything else we can answer please let us know!

- Ubisoft Support

is there an admin prompt per update since launch? there were like, 12 of them.

[76561199206860816]

Originally posted by Alun1:

Originally posted by Ubi_TheBerry:

Hey Alun1,

Thanks for getting back to us!

If there's been a recent update, you will receive admin prompts when launching the client as these need to be re-allowed after each update.

If there's anything else we can answer please let us know!

- Ubisoft Support

is there an admin prompt per update since launch? there were like, 12 of them.

Hey, could you tell me if you still get an admin prompt now, or if this was a one time thing?

It could be that it struggled for a while but now that all updated have been done you don't need to give the admin rights any more.

If you're still prompted to give the admin rights, {LINK REMOVED} you can give them by default.

-Ubisoft Support

[Alun1]

Originally posted by Ubi-Akatsirin:

Originally posted by Alun1:

is there an admin prompt per update since launch? there were like, 12 of them.

Hey, could you tell me if you still get an admin prompt now, or if this was a one time thing?

It could be that it struggled for a while but now that all updated have been done you don't need to give the admin rights any more.

If you're still prompted to give the admin rights, you can give them by default. [www.ubisoft.com]

-Ubisoft Support

no prompts since first install, there were just alot of them at once which was confusing.

[Ubi_TheBerry]

Originally posted by Alun1:

Originally posted by Ubi-Akatsirin:

Hey, could you tell me if you still get an admin prompt now, or if this was a one time thing?

It could be that it struggled for a while but now that all updated have been done you don't need to give the admin rights any more.

If you're still prompted to give the admin rights, you can give them by default. [www.ubisoft.com]

-Ubisoft Support

no prompts since first install, there were just alot of them at once which was confusing.

Thanks for the update Alun1, there can be a few with a new install so not worry!

If there's anything else we can help with, please let us know!

- Ubisoft Support

[jens]

Originally posted by Dizzy_Bean:

Have you isntalled Ubisoft connect? I had the same issue and the game only works if you are logged in on steam and ubisoft connect!

That is the solution
The issue is to update the ubisoft updater from their website. Then it goes on