The Settlers 7 : History Edition

The Settlers 7 : History Edition

DerNimmersatt Nov 20, 2021 @ 12:58pm
The Settler 7 history edition didnt start in WIndows 11.
How can help me? I press button play, program dont start. Dont know why.
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Showing 1-15 of 29 comments
Ubi-WheelyDuck  [developer] Nov 22, 2021 @ 7:42am 
Originally posted by DerNimmersatt:
How can help me? I press button play, program dont start. Dont know why.
Hey there,

Sorry to hear that you are unable to launch the game in Windows 11, when you try to launch the game does anything at all happen?

If you haven't already I would recommend to complete our PC troubleshooting guide[www.ubisoft.com] in full to configure your device for the game.

Any trouble just let us know.

- Ubisoft Support
Dizzy_Bean Nov 22, 2021 @ 12:38pm 
Have you isntalled Ubisoft connect? I had the same issue and the game only works if you are logged in on steam and ubisoft connect!
DerNimmersatt Nov 24, 2021 @ 3:44am 
I am using Ubisoft connect. I didnt get an information. I press "play" and "sync cloud" and after sync game didnt start.
Extender Nov 26, 2021 @ 10:17am 
I have the same problem. Windows 11, logged in to steam and ubisoft, tried to launch from ubisoft but no go. Just nothing happens.
Extender Nov 26, 2021 @ 10:24am 
I found my problem, it was windows security blocking Settlers7r.exe to write to documents.
Last edited by Extender; Nov 26, 2021 @ 10:25am
DerNimmersatt Nov 26, 2021 @ 3:35pm 
how do you clear that? I want check it.
Extender Nov 26, 2021 @ 5:51pm 
If you have ransomware protection enabled then thats it. Check "block history" and find Settlers7r.exe and click "allow on device"
DerNimmersatt Nov 27, 2021 @ 1:49am 
I don’t know where I can find these menu
Extender Nov 27, 2021 @ 8:37am 
In settings/privacy & security/Windows security and click on "virus & threat protection" and there is ransomware protection, click on "manage ransomware protection" and from there "block history" :)
DerNimmersatt Nov 27, 2021 @ 8:45am 
found it. but Ransomware protection was deactivated :O
Extender Nov 27, 2021 @ 9:03am 
Hmm, then I cant help you :/
DerNimmersatt Nov 27, 2021 @ 9:04am 
I bought it again direct by steam for 7,49€ and it runs directly. YES
Extender Nov 27, 2021 @ 9:51am 
Well, good :)
76561198868205544 Nov 27, 2021 @ 12:55pm 
Originally posted by DerNimmersatt:
I bought it again direct by steam for 7,49€ and it runs directly. YES

Hey! We are happy to hear that you managed to get the game working.

If you need anything else please reach out.

- Ubisoft Support
DerNimmersatt Nov 28, 2021 @ 8:07am 
The problem is.. I had to pay two times for same game… is that fair @ubisoft?
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