Starting my game but no CD key

[Gunnar-Arne Stigsson]

After installing ubisoft connect I launch my game from steam which starts ubisoft connect. The ubisoft program asks for the CD key but I have not recieved one.

I have checked the reciepe email and there is no key, I've checked my library and there is no key, I've also checked my steam account purchase details and there is no key.

Not sure what I can do. I feel like I've been completely scammed by ubisoft. Please help

[UbiBaron]

Thank you for contacting us, apologies for our delayed response.

Is this the first time you have launched the game?

Please make sure that the game, Steam and Ubisoft Connect are running with Administration rights through the steps here[www.ubisoft.com]

- Ubisoft Support