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The Settlers : Rise of an Empire - History Edition

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The Big Nut Nov 29, 2020 @ 11:47am
Your request to join the game has failed
My friend and I are trying to get into a multiplayer game, he is from Germany I am from the US. Every time either of us try to join each others game, we keep getting "Your request to join the game has failed" Can anyone help?
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Showing 1-6 of 6 comments
UbiGinge  [developer] Dec 8, 2020 @ 3:09am 
Hey!
Are you and your friend still receiving this error when trying to play together?
Are you able to play with other friends?

- Ubisoft Support
#1
The Big Nut Dec 11, 2020 @ 12:05pm 
I am currently having the issue with European players. I can play with my American friend though Is this game region locked?
#2
Ubi-Keo  [developer] Dec 16, 2020 @ 3:33am 
Sorry for the late response.

I am unsure if this is region locked or not, I would need to look into this for you.

Could you please provide a screenshot of the error message you receive.

- Ubisoft Support
#3
arno.fink Dec 25, 2020 @ 8:33am 
Originally posted by Biggy Cheese (April Ham Lincon):
My friend and I are trying to get into a multiplayer game, he is from Germany I am from the US. Every time either of us try to join each others game, we keep getting "Your request to join the game has failed" Can anyone help?

Same problem here. The error message appears, when i try to start a multiplayer-game with my son. Whe have different accounts at steam and ubisoft and licensed the game via steam for each account. Both machines are in the same LAN and are using our internet connection.
#4
arvindr92 Mar 2, 2021 @ 11:22am 
Originally posted by UbiGinge:
Hey!
Are you and your friend still receiving this error when trying to play together?
Are you able to play with other friends?

- Ubisoft Support

Hi I am having a similar issue. I am not able to start a session myself, nor am I able to connect with my friends if they send me an invite through Ubisoft Connect. If I try to start a session, I get the error

If they send me an invite I get this error "Your request to join the game has failed". If my friends send me an invite through Ubisoft Connect, I get the following error:

https://imgur.com/a/cK1Lu0c

My friends are in Europe and I am in India. I have been facing this issue for the last month. Can you please help me?
Last edited by arvindr92; Mar 2, 2021 @ 11:26am
#5
UbiGinge  [developer] Mar 3, 2021 @ 6:53am 
Hi arvindr92!
Do you and your friends still get this problem after going through the steps listed here, especially the part about port forwarding[support.ubisoft.com]

- Ubisoft Support
#6
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The Settlers : Rise of an Empire - History Edition > General Discussions > Topic Details
Date Posted: Nov 29, 2020 @ 11:47am
Posts: 6

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