[Support Thread] Bug Reports

[76561198950108784]

Hi Guys,

Thanks for supporting the PC release of Travis Strikes Again: No More Heroes Complete Edition. We will be keeping track of bugs in this thread (there is a separate thread for feature requests)

We Need Your Help

First things first, if in doubt, try updating your videocard drivers to see if that will solve the issue. If not report your bug in the thread below!

To help us catch bugs as quickly as possible we need the community's help in provided us with detailed bug reports to help track bugs down. Namely, it would be massively helpful if we could have:
i. Your system specs (ideally you .dxdiag file)
ii. Your graphics settings
iii. Stage + stage location
iv. The events leading up to the event + what was happening on screen at the time
v. Whether you are able to replicate the bug consistently or not.

Helpful Notes

-Enabling AF at the driver level can cause transparent vertical lines to streak through character models. it is recommended to set the anisiotropic filtering option in your graphics card control panel to "Application Controlled" to alleviate this.

Known Issues

-A Skull in the CIA level does not spawn enemies on hit, preventing progress.
-The screen is obscured by graphical noise in the Coffee & Dougnuts boss fight.
-Cars won't start in the second race
-Dr. Juvenile's portrait does not display in the tutorial when V-Sync is engaged.
-Some SFX such as Travis's laserkatana don't play correctly.
-Sometimes the pause menu does no open in the trailer-inn.
-The bottom few lines of the screen are black. The number of black lines increases at higher resolutions.
-Respawning above platforms at 0HP results in the Coffee and Doughnuts stage can result in slipping through the environment.
-Keyboard controls do not allow for walking
-Badman disappearing when playing in 2P mode on the Coffee and Doughnuts and Life is Destroy stages

Resolved Issues

-An issue where a skull in the CIA level does not spawn enemies on hit, preventing progress has been fixed (October 18, 2019 5:56 AM (PDT)).

Additional Notes

[76561198950108784]

Originally posted by MegaMan:

Hey, I saw a topic was already posted, but I'm having the issue in the Coffee and Doughnuts boss fight with the glitched camera happening every time I've gotten to the final phase of the fight. I can't progress because there's no way I can fight this guy totally blind. Here are pictures:

https://steamcommunity.com/sharedfiles/filedetails/?id=1892776294
https://steamcommunity.com/sharedfiles/filedetails/?id=1892776233

Bitter difficulty, uncapped frame rate, max graphics.

Got to thank you and ChazzTurbo for raising this one -- the screenshots are a great help, too!

[76561198950108784]

Originally posted by Hyperchaotic:

Second race (cup) has critical bug, car just stands and won't start

Can you provide your system specs? That will help narrow down testing. At the moment we aren't able to replicate your issue with the information we have at hand.

We know that trying to access VR if you attempt to try the second race after losing it (and getting the phone call for work) will lock you out of the race. You can still proceed with the game by going through the right door (all the way to the back). Bugxtra doesn't explain this clearly, though.

I hope this solves the issue, but it sounds to me like you are able to enter the race itself but nothing is moving, correct?

[Xmax4k]

Once I fell in doughnuts platforming sections and game gave me zero health, yet spawned me on doughnuts again and I was stuck. Second time it happened I just fell though doughnuts. It's those that are rubbery.
Once I just fell out of bounds.

Sometimes after unpausing the game music muting that is going on in pause menu doesnt disappear. Everytime was solved by pausing and unpausing again.

https://steamcommunity.com/sharedfiles/filedetails/?id=1895114891
https://steamcommunity.com/sharedfiles/filedetails/?id=1895114913
https://steamcommunity.com/sharedfiles/filedetails/?id=1895114934

[Uncle Al]

Originally posted by SAMarvJP:

Originally posted by SkuTe:

My computer BSOD on starting this (and only this) game. Comes up with the rectangular Unreal logo, screen goes black and BSOD

Hi Sku;Te, thanks for the more detailed response in this thread. Would it be possible for you to provide us with your specs (graphics driver version and Windows update version would also help)?

Originally posted by Uncle Al:

Oh and when I tried to change the controls on the options menu, the game outright softlocked. So uhhh you may want to fix that, the Keyboard controls are kinda bad.

Ah nuts, we did attempt to make the default controls more PC-friendly. Can you describe the softlocking you experienced in more detail?

Well I clicked in the thing I wanted to change, and I clicked on the key I wanted to change and after selecting it, I couldn't do anything, I couldn't select a new key, or leave the menu and cancel, so I was stuck.

[Xmax4k]

Sometimes pause menu doesnt come up in the trailerIn.
In "Travis Strikes Back" bottom half of the screen has shade that was not in the original.
Can't access "Badman Strikes Back".

[calk]

Hey guys, thank you so much for porting this game. Having Travis on my PC screen in any capacity is like a dream
The game seems to have a bit of an issue. The bottom few pixels of the screen are completely black, just negative space.
I took some screenshots. I'm playing at 4K, and the bottom 12 pixels of my screen are completely black in all the screenshots I took, and I looked at some other people's screenshots, at it seems to be the same for them. So at 1080p, their screenshots had the bottom 6 pixels be completely black. You can see in these 3 screenshots I took, the bottom 12 pixels of the screen are black. Really distracting once you notice it
https://steamuserimages-a.akamaihd.net/ugc/775108896732265343/AA613F814307D4109C3C44B22D08451A4475917A/
https://steamuserimages-a.akamaihd.net/ugc/775108896732265162/D6FA162F8150D3DE2DF575313BAA69849F432857/
https://steamuserimages-a.akamaihd.net/ugc/775108896732265036/4531E3C32BA27900800CBB5A24519E5AFC338425/

[Xmax4k]

I hope there is patch coming... I want to read Badman strikes again

[Uncle Al]

Originally posted by Xmax4k:

I hope there is patch coming... I want to read Badman strikes again

I think I know the problem.

Head to travis strikes again and hit continue, you need to finish an extra chapter of that before unlocking the final death ball. This activates the Bad Girl DLC. Complete Killer Marathon (the ball you just got) and Badman strikes again activates.

[76561198950108784]

Originally posted by Uncle Al:

Originally posted by SAMarvJP:

Hi Sku;Te, thanks for the more detailed response in this thread. Would it be possible for you to provide us with your specs (graphics driver version and Windows update version would also help)?



Ah nuts, we did attempt to make the default controls more PC-friendly. Can you describe the softlocking you experienced in more detail?

Well I clicked in the thing I wanted to change, and I clicked on the key I wanted to change and after selecting it, I couldn't do anything, I couldn't select a new key, or leave the menu and cancel, so I was stuck.

Hi Uncle AI, I can't replicate the issue on my end.

I might be barking up the wrong tree here, but can you try the following suggestion:

i. You mentioned you "clicked". When using the mouse input click once to select the function select the item that is currently highlighted (eg.Dodge/Skill 2), then click again so the currently assigned key changes to a blank. During this blank state press the input you wish to assign. If you are assigned a pre-assigned input a confirmation prompt will appear. Comply with it.

ii. Alternatively, try using the Spacebar on the keyboard to select inputs instead of using clicks.

Can you let me know if the issue is present both with mouse AND keyboard input? This may help us narrow down the issue.

[76561198950108784]

Originally posted by Xmax4k:

Once I fell in doughnuts platforming sections and game gave me zero health, yet spawned me on doughnuts again and I was stuck. Second time it happened I just fell though doughnuts. It's those that are rubbery.
Once I just fell out of bounds.

Sometimes after unpausing the game music muting that is going on in pause menu doesnt disappear. Everytime was solved by pausing and unpausing again.

https://steamcommunity.com/sharedfiles/filedetails/?id=1895114891
https://steamcommunity.com/sharedfiles/filedetails/?id=1895114913
https://steamcommunity.com/sharedfiles/filedetails/?id=1895114934

Thanks for the screens!

Given the platform bug doesn't happen all the time we might need more help in determining what is causing it. A few things that would help:
i. Your system specs
ii.Your graphics settings
iii. The situation/circumstances in which you hit 0HP.

For the soundbug it might help to know what action is happening when you hit pause.

[76561198950108784]

Originally posted by Xmax4k:

Sometimes pause menu doesnt come up in the trailerIn.
In "Travis Strikes Back" bottom half of the screen has shade that was not in the original.
Can't access "Badman Strikes Back".

Were you able to access Badman Strikes Back using Uncle AI's advice? If not, let me know how you are trying to access it and we can take it from there.

Can you get a screenshot of the incorrect colouring issue? That would help us figure things out a bit.

[Uncle Al]

Originally posted by SAMarvJP:

Originally posted by Uncle Al:

Well I clicked in the thing I wanted to change, and I clicked on the key I wanted to change and after selecting it, I couldn't do anything, I couldn't select a new key, or leave the menu and cancel, so I was stuck.

Hi Uncle AI, I can't replicate the issue on my end.

I might be barking up the wrong tree here, but can you try the following suggestion:

i. You mentioned you "clicked". When using the mouse input click once to select the function select the item that is currently highlighted (eg.Dodge/Skill 2), then click again so the currently assigned key changes to a blank. During this blank state press the input you wish to assign. If you are assigned a pre-assigned input a confirmation prompt will appear. Comply with it.

ii. Alternatively, try using the Spacebar on the keyboard to select inputs instead of using clicks.

Can you let me know if the issue is present both with mouse AND keyboard input? This may help us narrow down the issue.

Hey Grasshopper, I can try later this week when I get my hands on my computer again, but it may just had been one of those "happens once and that's it" glitches. Then again after that I decided against changing the controls afterwards, so maybe its still there. Thanks for the answer thro, it's good to see when the devs actually CARE about the pc port and don't just dump a broken one.

[76561198950108784]

Originally posted by Uncle Al:

Originally posted by SAMarvJP:

Hi Uncle AI, I can't replicate the issue on my end.

I might be barking up the wrong tree here, but can you try the following suggestion:

i. You mentioned you "clicked". When using the mouse input click once to select the function select the item that is currently highlighted (eg.Dodge/Skill 2), then click again so the currently assigned key changes to a blank. During this blank state press the input you wish to assign. If you are assigned a pre-assigned input a confirmation prompt will appear. Comply with it.

ii. Alternatively, try using the Spacebar on the keyboard to select inputs instead of using clicks.

Can you let me know if the issue is present both with mouse AND keyboard input? This may help us narrow down the issue.

Hey Grasshopper, I can try later this week when I get my hands on my computer again, but it may just had been one of those "happens once and that's it" glitches. Then again after that I decided against changing the controls afterwards, so maybe its still there. Thanks for the answer thro, it's good to see when the devs actually CARE about the pc port and don't just dump a broken one.

No worries. Let me know if you can replicate it (or even if it can be replicated semi-reliably).

[MegaMan]

Is there a status update on some of these fixes? I really want to get past the boss with the camera getting all screwy at the end but I'm too much of a PRO GAMER to reduce myself to lowering the difficulty.

[Bug-Juice]

Been having a problem where when me and a friend are playing as Shinobu and Badman, Badman is invisible. For some more details I'm player 1 as Shinobu. Badman also shows up in the opening animations for levels but vanishes once gameplay starts.